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My name is Dr Permod Kumar Gupta a retired UN Diplomat. After repatriation to India i consulted Dr Anil Mandhani Urologist in Fortis Research Hospital Gurgaon. Dr advised few tests which by long pain of queuing for payment not accepting on line payment finally i was ready for RGU test.
1. I was asked to change for test unfortunately dress given was unclean smelling and looks not washed fro months together. Due to small it was difficult to put it on i approached the administrator a Sikh gentle men who promised to get it changed but nothing happened in next 30 minutes. In Pandemic time wearing such cloths were nightmare to me and being UN Diplomat posted whole life out of India had never experienced such chiotic/negligent and carelessness attitude of a supposed to me premier health institute of India. I decided to undergo test with soiled dress but it took 90 minuted to find a nurse for IV required for test but had no choice but to get it done though dress was stinking.
In this difficult period i will suggest Hospitals to be more careful on Hygiene and cleanliness but my repeated request did not bear any results on other hand i was advised to get refund of test after 3 hrs of struggling. Before escalating complaint at International fraternity and WHO i would like to get Hospital Management response and look into the whole episode deeply.
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