[Resolved] Fortis Healthcare — unethical behaviour +doing frauds

anjaan@123

from Pinjaur, Haryana

Feb 5, 2020

Address: Fortis Hospital Ludhiana, Ludhiana, Punjab, 141000

Dear Team,
On sunday dated 02.02.2020, There was some allergic problem observed to my daughter at ludhiana aged 2.8 years, I take her to Fortis ludhiana in emergency, Then they informed me that senior doctor is coming to see the baby, but after 2 hrs i came to know that doctor is not coming and u will have to admit ur daughter, Then i deny that what is the reason for admission and how doctor recommended to admit her without seeing, then the staff told me that u have to clear he bill OF 2150 rs, I paid the same, but i am surprise to see that The consulatnt doctor name is mentioned on slip is not even avaialble in hospital, I tried to contact customer helpline of fortis also, but they are noe claiming false thins, this is clear sace of making frauds anf gow to loot the patients

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Mar 9, 2020

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Feb 05, 2020

Updated by anjaan@123 Patient UHID is=5645319

Verified Support

Feb 07, 2020

Fortis Healthcare Customer Care's response Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis

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Comments

Gazal Upveja

Feb 14, 2020

MY mother has been admitted here from last 4 days. She is suffering from lymph nodes, they have been told for ultrasound test but waiting since morning 10.00 for our turn but no one is responding properly. This is really mis management.