[Resolved] Fortis Healthcare — unnecessary fees

shamim_laltu

from Chennai, Tamil Nadu

Jun 24, 2019

Address: fortis hospitals led. 730, anadapur, EM Bypass Road. kolkata 700107, Kolkata, West Bengal, 700107

Dear fortis team.

I have admitted to my mother in fortis hospital kolkata for the open heart surgery and i was operated on 12 april and the total cost was 4 lakh.. Now after two months, my mom got stone in her goal blader. Then again we have admitted to her in the same hospital and they have estimated 1 lack approximately for the stone operation... But now within two day they have given 1, 92000 rs bill and they have not done anything just they are moving to my mom icu to micu.. Please help me to release my mother from that hospital because our packet is not allowing to go further in this hospital... Details are bellow

Patient name:- nusrat begam
Ipid:- 97339
Bed 252

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Jul 25, 2019

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Fortis Healthcare Customer Care's response Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis