[Resolved]  Fortis Healthcare — WORST & MANNERLESS security people

Address: Gurgaon, Haryana, 122002
Website: www.fmri.in

While going to the Mind Cafe restaurant (from Lower ground floor to first floor)via the passenger lift, this security guard named Nilanjana yelled at me very rudely in such an unacceptable mannerless way and asked me for the card when I told her that I'm going to the restaurant only, she said that I'm not allowed to pass from here instead she told me to go all the way to upper ground floor through escalaters and then use other lift. The way this security guard person was really pathetic and unacceptable, we are paying lacs of rupees not to get such treatment from security guards. This is so shameful and not at all acceptable, I need some action against her to be taken else I'll record any future communication or any other misbehaving security person and raise a legal complaint against. I've also attached the copy of restaurant bill for reference.

I hope the best suited person would address the issue asap.

Thanks
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Jun 3, 2017
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Fortis Healthcare Customer Care's response
Dear Prateek,

We regret the inconvenience caused to you.

We understand that a representative of Fortis Memorial research Institute, Gurgaon has reached out to you and addressed the said concerns.

The security staff in question has been sensitized adequately.

Should you require any further assistance, please write to us directly at [protected]@fortishealthcare.com

Thanks & Regards,

Fortis Healthcare
 
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