Fortis Healthcare — Wrong reports given to patient

Address: h.no-4831, b block , street no-112/2, sant nagar burari

My mother had an appointment on[protected] and the Doctor had asked to us take some test and next day when we take blood test and ultrasound . A call came from a forties lab attendee to take blood test again due to some issue on our reports and then again at evening after second test a call came that my mother report had just arrived and she has 25k platelets which should be 150k minimum and concern to doctor as soon as possible and when we visit the emergency they asked us to admit her immediately . but due to our CGHS panel, admission department denied us to give beds . Then we take her to RML (Govt.) Hospital and when they took her blood test and report came as 150k platelets and she was absolutely fine. we wasted our time, mental health, capital and concern just because we had faith in your reports this is absolute pathetic and you people had 0 work ethics with no F given to a patient physical health as well as mental health.. absolute disgusting and negligence behavior from a hospital with such a big reputed name... shame on you .
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Fortis Healthcare customer support has been notified about the posted complaint.
 
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Dear Gaurav,

We sincerely regret any inconvenience that you may have experienced. Please share your contact details so that our hospital representative can reach out to you and address the said concerns at the earliest.

Warm Regards,
Team Fortis

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