[Resolved] Fortis Hospital — delay in dengue blood report

zshan

from Mumbai, Maharashtra

Oct 6, 2014

Address: Mumbai City, Maharashtra

My friend was suffering from severe high fever and body pain with chills. The doctor at fortis prescribed dengue blood test which we gave at 3:38 pm 04/10/2014. MHDPT no is 414048. It was written in the slip and was tokd that report would be given the next day 05/10/14 at 5 pm. However the date 06/10/14 has also passed and the report has not been given. When i call they do not entertain and are very arrogant. Due to this delay in proper medication the situation of the patient worsened and i hoapitalised her to a different hospital in which the tests were redone for dengue and reports came in 6 hours. Due to this negligence from fortis the situation of my friend deteriorated to very disturbing extend.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Related Fortis Healthcare reviews

View all 686 Fortis Healthcare Reviews

Comments

Fortis Healthcare Customer Care

from Mumbai, Maharashtra

Oct 9, 2014

Verified Support

Dear zshan,

Thanks for reaching out to us. However, in order to process your query we need following details: Name of the patient, Contact number, email ID and the name of facility.

Thanks & Regards,
Team Fortis Healthcare

zshan

from Mumbai, Maharashtra

Oct 9, 2014

Name of patient - shruti jain
Con no [protected]
Email - shruti4.[protected]@gmail.com
Facility is pathology lab of fortis hospital Mulund west