[Resolved]  Fpl Technologies One Card — Charge penalty even after making complete payment

I am using credit card of Onecard IDFC from more than year. I am geting worse than worse service from Onecard IDFC.
My last outstanding was 29, 995.81/- generated bill on 1st august.
and due date was 18/8/2022.
I have already done repayment at date 18 august of 30, 000/- but still showing due payment and charged 1200 rp of penalty. This happend 3rd time with me. I am already using other bank creditcard but never happend in any other creditcard in last 7 year. but Onecard doing fraud with me 3rd time. and there is not proper support of customer care. they never want to reverse/refund penlty if mistake from their company side. Onecard charge me fake penalty every time. i am tired of onecard service. now if they will not refund my fake penlty then i will not make any repayment and stop using this creditcard. i dont care about my civilscore i have all proper proof and i will go to court.
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Sep 1, 2022
Complaint marked as Resolved 
 
1 Comment

Comments

Hi Viren,

Greetings from FPL technologies!

We could not fetch your account details based on the info provided and request you to share the same with us via [protected]@getonecard.app or reach out to us via our in-app help section and we will take a look and resolve this for you.

Thanks & Regards,
FPL Technologies

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