[Resolved] Fpl Technologies One Card — Refund request
R
Rashid700
from Kolkata, West Bengal
Nov 28, 2021
Hello sir I made a payment of my credit card of rs 1605 but failed in the gateway now one card team told me to wait for 5 to 7 days now it's 16 days I didn't got my refund yet onecard team adviced me to raise a chargeback so please help me with the same
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Nov 30, 2021
Complaint marked as Resolved
They refunded me the amount in my credit card as a bill payment thanks so much for the help
We understand and regret the inconvenience caused to you and are eager to assist you with the same. However, we were unable to fetch your registered details based on the query that you have raised.
We request you to raise an official chargeback with your bank if the mentioned repayment does not reflect on your OneCard app and is not refunded to you within 7-10 bank working days.
For further instant support, you can chat with us via the 'Need Help?' section in your OneCard app and we shall assist you further
Request your cooperation and understanding with us in the same!
Greetings from FPL technologies!
We understand and regret the inconvenience caused to you and are eager to assist you with the same. However, we were unable to fetch your registered details based on the query that you have raised.
We request you to raise an official chargeback with your bank if the mentioned repayment does not reflect on your OneCard app and is not refunded to you within 7-10 bank working days.
For further instant support, you can chat with us via the 'Need Help?' section in your OneCard app and we shall assist you further
Request your cooperation and understanding with us in the same!
Regards
FPL Technologies