HDFC Bank Complaints & Reviews

This is with reference to my complaint against hdfc bank "hbl=[protected]' ref id- ttu[protected]", i have already discussed and received the mail from hdfc bank stating this :
Dear mr. saxena,

Thank you for your patience and co-operation.

1) account number ending with **********9255

We understand that our official ms. meera barma sent an e-mail to you on july 05, 2016 and informed you the process to be followed for your account.

You may write back to her for further assistance.


2) account number ending with **********3423

We understand that our branch official ms. aditi wadhawan tried contacting you on the registered mobile number but was unable to get through. we wish to inform you that the outstanding amount of rs.2, 089.44 has been waived off as a one time service gesture.

It has been our constant endeavor to serve our customers with required element of precision in service and thereby striving for customer delight.


And now i am getting sms for june month and the amount is doubled, i must said that this is the begging to ask me to stay with hdfc bank account.

I must said that i will not pay a single penny and will going to take this matter forward to ombudsman .


Regards,
Sankalp
+91-[protected]

This is a kind of harassment

Dear hdfc team,

This mail is in regards to harassment by hdfc credit card collection team, where as i have already made payment on 05th july 2016.

I want to bring your kind notice than as i am not getting proper service and paper bills from hdfc team end, where as in last year- i was getting all service on time.

I am chasing to hdfc customer care & technical team since last 03-04 months for paper bills and online portal password request but no one has provide solution…..as on 07th july 2016- i am getting harassment and enforced calls from hdfc credit card team for bill payment, where as i already did it.

Now hdfc team have sent me a bill of late fees and interest charges of inr 1100 approx where their credit team is asking to make for payment-minimum amount due . really it’s a question on hdfc service, where they are not ready to listen my complaints and providing wrong bills to me.

If you check my calls logs, i always call to customer care and i ask for outstanding amount then i make payment.

Now i don’t want to keep relation with credit card banking service as their regular failures, request you to please close my credit card asap.

Regards
K saurabh tiwari
Credit crad no 5241 xxxx xxx 3958
Registered mobile no [protected]

I have two corporate accounts and 5 individual accounts at hdfc bank, r s puram - branch in coimbatore.
Recently my father passed away and i am trying to get my corporate accounts updated with my name. I submitted all the papers on june 28th. They are still processing this and claiming that it will take another week. They are citing reasons like the forms have to go bombay and some address mismatch. They were supposed to resubmit everything last week, but they are still sitting on these papers. Is this the service hdfc bank meets out to a long standing customer? Other banks have been able to finish this process in a much faster time frame. I think someone from head office has to be aware of this lethargic behaviour of the manager and staff here.

I am ankit kumar agarwal. holding acc. no. [protected] (branch - rewari, haryana), without any information amb charges are deducted from my account.

At the time of opening the account, they said, it's a salary account and the minimum balance can be 0 rupees. however, after leaving the job, hdfc converted my salary account to a regular savings account automatically without informing. the problem is, they didn't inform me the minimum balance i should keep on the account. according to reserve bank guidelines, every banks are required to inform the customer about the minimum charge he should maintain prior in his a/c to levy penalties.

05 apr 2016 amb chrg incl st & cess for feb2016 05 apr 2016 167.57
06 jun 2016 amb chrg incl st & cess for may2016 06 jun 2016 687.00
09 jun 2016 amb chrg incl st & cess for feb2016 09 jun 2016 521.70
09 jun 2016 amb chrg incl st & cess for mar2016 09 jun 2016 690.00
09 jun 2016 amb chrg incl st & cess for apr2016 09 jun 2016 690.00
09 jul 2016 amb chrg incl st & cess for jun2016 09 jul 2016 487.05

My e - mail id= [protected]@gmail.com

I have account with hdfc bank but bank so many times many charge deduct in my account approx ₹5000 account information is below mention
Ac no-[protected]
Bank name -Hdfc
Branch address -sector 14 Gurgaon -122001
My contact no-[protected]

Please reverse my balance ASAP.

Hi,
I called hdfc on 27th june and spoke to an executive named deepika. I requested for a new credit card to be issued to me. However first of all I was never informed that I would have to submit any documents. Secondly I had specifically informed her that if it would be possible that someone would call me back in the evening as I have an evening shift. I received call back on 3 different days, all in the afternoon, obviously I couldn't receive it. I am yet to receive the credit card and tired of calling the bank to request for credit card. Why is the services of the bank not transparent?

Hi

My employee id is CA17331 and was relieved from the job with HDFC Bank on 7th dec 2008.I have contacted the hr department through mail several times but no response.Also my supervisor has completed all the formalities regarding the exit but still no response(Mail Attached)

(From: mahesh.[protected]@hdfcbank.com
Sent: Fri, 29 Jan 2010 12:39:34 +0530
To: PAD.[protected]@hdfcbank.com
Cc: [protected]@rediffmail.com
Subject: Request for relieving letter-Employee ID CA17331


Dear Team,

Caption Employee (Arijit Roy - CA 17331) was under my mentorship as Coex under FP Channel. He resigned from the service on Dec 7th 2008. And as a process i had forwarded the Original Resignation Letter & Exit Check List to Nelson Dais. But the executive has not yet received his relieving letter. Request you to kindly check and revert on this. Kindly find the Attachment for the Resignation letter copy and the Exit Check list copy.

(See attached file: Resignation letter.JPG) (See attached file: Coex Exit List.JPG)

Thanks & Regards,

Mahesh T.M
Asset Relationship Manager
HL, LAS & EL
Mobile:- [protected])

Regards

Arijit Roy

[protected]

Hi,
This is joginder, 6 months ago i got hdfc credit card. when i was getting the card i asked the executive that if i shop from this card for more than rs. 30, 000, so can i pay that amount in emi option. the executive said, yes you can pay the amount in emi option also.
But, when i purchase the items for more than rs. 30, 000, and asked them to convert the amount in emi and i will pay, so they refused and said, you have a new card so the emi option will come on your card after 2 months. so i paid minimum due amount which is rs. 3000.
After that i again asked to them that when can i get the emi option to pay the amount. they said, the emi option will come on your card after 3 months, i again paid the minimum due amount.
Now its been nearly 6 months, sometimes they said that you don't have an emi option and sometimes they that the emi option will come on your card after 6 months.
I am fed up of paying the minimum due amount which 3000, they are not listening my request, now i complaining about the hdfc credit card company for taking me granted.
I will not pay the due amount unless they convert the whole amount in emi option.

Joginder soran
Getit grocery pvt. ltd. sector 125 noida.
Mob:[protected]
Email. [protected]@gmail.com

I applied for a personal loan in hdfc bank 20 days ago and submitted the all the documents as i was asked by their representative. Firstly, he didn't have much knowledge himself as he was stammering while answering to my questions. I was not even sure if he will be able to guide me properly about it. Then when i submitted all the documents he said that he will try and make sure that the loan gets approved since he thinks all documents were sufficient for the request to process. Received no call from him in a week and then he called that he found out that i had submitted an application before also. I told him that it was an online submission and the representative that guided me that time did not pick up my phone or called me back with the status after submission of my documents. He said okay, he still has a solution for that. He said he will ask his manager to write an email to the credit manager and get an mdr (I don't know what that is) so that my previous application gets rejected and the new one is processed in a fresh manner. He again did not call me for a week and when i called him to ask for the status, he mentioned that the credit manager is not responding. Then right after the day i called him, he telephoned me and said that your application has been declined. Is this the kind of service they provide? My cibil score is good, and if loan cannot be given to salaried persons like me then who should it be given to, millionaires? This is the reason billionaires like vijay mallya run away taking so much money from the banks and then never come back. And atleast if it was declined, a proper explanation would've sufficed. I would have spoken not a single word then.

Recently i had to fill up ecs mandate given by hdfc life. first of all, they don't accept any application with out ecs. none of the other insurance companies ask mandatory. also the following problems in their mandate.
1. period is uncertain. they can take money any time from bank.
2. amount is uncertain. they can take any amount with out limit from bank.
3. corrected by overwrite.
4. two lines two write application no. most of the case the second line is blank. this is a problem because any one can add one more application no., so that he will also get money from the same ecs form.

Many customers does not like to sign in such confused ecs form.

I hope the officials will look into it and make necessary corrections in the ecs form, so that foolproof methods are implemented to get better customer confidence.

I cancelled my tickets 2 months back, still my amount has not been refunded. I have written many mails to smartbuy but no reply also the customer care no. Never gets connected.
I am frustrated!!!

My smartbuy reference no. Is [protected].

Requested you to please refund my amount!!


Thanks & regards
Ojashwi chaturvedi
[protected]@gmail.com

Dear sir/madam,
I had purchased a hp 15-ac122tu 15.6-inch laptop on amazon.in website through my hdfc debit card on 4th april 2016. my order number is order #[protected] as per scheme it was 10% cashback and max rs 2000/-on this website. it must be credit in my debit card account after 3 months probably on 6th july 2016. but i have not received yet. i had called amazon 2 times but now they are suggesting me to discuss with hdfc bank people. when i call to hdfc customer care service number, they did not answer the call and if they answer they did not answer properly.


Please help me to solve this problem.

Thanks & regards,
Eshwar

My number is registered on dnd. still i keep getting atleast 5 calls everyday from hdfc credit card/ loans dept. i have lodged many complaints at their customer care and also told them to delete my no from their database as i don't want anything from them. but all in vain. i am sure this is happening with the other account holders as well. kindly resolve this

I have took a credit card through hdfc bank, as my amount s overdue for last 4 months as i was hospitalized. i requested the bank for removing the autopay option which was activated to my savings account. i have been i touch with almost everyone but no one was ever able to help me. i also informed that my salary would be credited and eventually they can deduct amount. as i have already made few payments and still the autopay option is not removed or deactivated. please help me with the same

Never ever ever open an account with hdfc securities. you will repent all your life
I am fighting a closure of a/c case since june 2 2016 and till today nothing has happened
The rude behaviour of the concerned officer and the purposeful delay

The process started with me telling hdfc sec to sell all of a particular scrip. they informed that only that no of scrips which cover the od can be sold by them, i agreed...

I have been using credit card no [protected] from november 2013 and have never faced any problem. But i received a call in first week of may to upgrade my card to which i had given my consent by signing in a form for upgrading the card. An executive had visited me and i had also given him a request fr change of my communication address. I had also give relevant docs like ashar card and marriage certificate for changing my address. Subsequently my card got upgraded but my address was not changed. And so i have not received my upgraded card in the last two months. Tjiugh the courrier managed to deliver the pin to my previous address. Now i request you to either deliver the card to my present communication address or else cancel the card so that i can carry on using my previous card.
My upgraded card ends with 8663. My present card is linked with a number of bill payments and so please kindly cancel the upgraded card at the earliest under intimation to me.

Thanking you
Zinnia bhattacharya

My husband brought a scooty by hdfc loan (hdfc ergo general insurance com. ltd) but my husband dead by critical illness and companies rules - if died person critical illness so insurance automatically covered by company - company not paid insurance and thread and misbehavior with me by hdfc bank staff. so i request as follow at that matter and kindly necessary action and oblige me.

Thanking you,

Munmun singha
[protected]

I have salary account in hdfc bank. I requested check book nearly on 13 jun 2016 on my home address. On 17 jun i got message that my check book is sent through courier but later on 20 jun i got message it delivered in home branch, when i asked about reason customer care executive said my address was not in courier delivery area for that courier service. Then i again requested for delivering it at my nearest hdfc branch so that i get it from at least from there but same thing happened with me again and i again got message that it is undelivered. I went to check in my nearest branch so they told that they also didn't get it. I tried to ask reason to customer care why it didn't get delivered at hdfc branch also, for that i didn't get any answer for it and executive disconnected call acting like he is not able listen my voice. Then i raised complaint on 2nd of july 2016 for my check book for net getting delivered on time not at my home or not at my nearest branch then they said they will resolve my complaint on priority. It's 7 jul now and today i got message that my complaint is registered and they will revert me within 7 more working days. For a single check book bank is troubling me from 20 days. My money is now stuck in their account and i am not able to use it where i want to use from 20 days. Because of there irresponsibleness i will have to suffer late fees panelty or any big loss. I need strict action against bank for causing such big trouble and putting me in such a difficult situation where i will be having financial loss.

I had HDFC salary saving account 2 year back later i stop credit the amount to my salary account because HDFC blocked my salary account without intimation and whatever amount was there in account that amount also blocked .
Now there is no balance in my salary account & so still bank adding maintenance charge every month. Now its showing -8000 Rs. but, I want to close that account, or reuse without paying charges.
still the account was in blocked state but HDFC bank applying the maintenance changes .
Now I want to close / Deactivate this, HDFC have very good service & Reputation but this type of basic features should be on their
please help me to close my HDFC account .