HDFC Bank Complaints & Reviews

I had applied for an hdfc credit card 3 months ago and received it. when my credit card was in process i got a verification call and the hdfc executive inquired my office number so that he can verify the details and i straightly given the number thinking that he will verufy the details and thats it. but after getting the card i am getting calls on my office land line number regarding the health card and after continiously telling them that i dont need it and kindly do not call on this number, they said that we will call because you have activated DND on your mobile number so we will call on this number. Hdfc people if you think you are great enough to pass this statement then i must tell you that you are not and you will be in big trouble if you donot look into it asap.

As i am the new salary bank account holder of hdfc, with in 1 month 28.75rs is getting deducted with the description nwd decchg 11-06-16 cardend[protected]
Even though my account was opened as salary account and was said there will be no surcharges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be do like this, cheating advertisement, getting irritation because of hdfc bank, i have other bank account also they do not take charges like this, i will close this account soon, cheating bank don't apply for this bank products, i have attached the evidence also,

Nwd decchg 11-06-16 cardend[protected]

This is with regards to my credit card #[protected] which i got in 2013.
Complaint:
1:representative disclose the debt to third party without my authorization after informing her she aging disclose my debt 3 times to third party.
2:hdfc rep did not transfer the call to the manager and did hung up the call
3:as a consumer i was asking for company email she refused and hung up again
4:she called my father and try to scare him.
5: hdfc rep was very rude with me and with my father after informing that do not call my father and disclose this debt.
6:i want all the conversation recording.
7:i will make the payment as i am making till now.
This all happen form the month of may and today again she called my father and refused to talk with me again
8:i will file a suit against and will do complain to iccf.

Dear sir
when i apply a Credit card your employees said me its totally free and when i withdraw money from no charges will apply in between 50 days charges apply after 50days but then i use and withdraw money Rs 2000/- 2 times then they debit 300+300 charges from my credit card acount your employees cheat with me and misguided me i don't want to use your credit card plz cancel it i am very bad and poor experience from your HDFC bank Services they always lie with Customer and cheat with them i will Complaint your poor Customer to RBI

Hi team,

Bank complain number : banc[protected]

I did a transaction using hdfc debit card for rs 7433/- and the transaction failed but the amount was debited, contacted the bank multiple times but the resolution dates are getting extended every time i contact hdfc customer support.


Even the manager has no clue what's happening, multiple times they promised that they will arrange a call...

Hi team

I am having a hdfc bank account and from the last 13 years and earlier i was classic customer. This month there is some deduction 115 rs from my account without any proper justification and without my knowledge or even bank employee doesn't told there is charges deduction on txn.

I just checked my bank account details and found out that just deductions without my knowledge. All of the deductions are unjustified.


Looking for your positive response

I take personal loan from hdfc bank ltd on 30/11/2012, my personal loan agreement no : 23036967. I have due amount that i fully closed on 11/03/2016. And i get closing statement with zero balance (Fd collateral mentioned as “ n ‘’). I appalled a loan. For that bank check my pan no status is mentioned as written off,
So i request you solve my issues as possible as immediately

Regards
Jaffar vms

Hello Sir,

I was holding HDFC credit card number 4346-xxxx-xxxx-2695. Due to financial difficulties I decided to settle my card. The final settlement amount was fixed for Rs. 15, 700( Fifteen Thousand Seven Hundred Rupees) . The letter was issued to me on 27/10/2015 . Ref no- S 1636602. Inspite of my full payment of the of the settlement amount, I have not received my NOC. Neither my account is updated in CIBIL as settled. It still shows as Overdue/ Active status. Kindly do the needful and please issue my NOC.

Riasat Hussain

My policy no 13285250 but i paid one premium and other premium not paid . I request my above policy redeem

I went to the frazer town branch being from a different city I did not know the preffered relationship manager from this branch the first problem I faced was at the reception I informed I am a preffered customer still no attention was given and a form and a long queue was shown after insisting to meet the Relationship manager I was taken to his cabin where again I was made to wait for half an hour after which the dd form was filled and submitted by him and I was told that the dd would be ready in half an hour u should collect it before 4 as the bank closes at 4 when I returned at 3:30, which was an hour later, I was told to comeback by 4 after that I returned at 3:55 and was made to wait till 5:20 for just a simple demand draft which takes 15 mins.
Being a preffered customer we want to see the extra effort being put which was lacking in the branch Rm as his attitude and behavior was casual and unprofessional and his excuse was that Mondays and Fridays are usually busy. This makes me question why be a preffered customer with your bank when it is gonna take 3 hours to make a dd

Hi,

I had cancelled my flight tickets booked via smartbuy with hdfc bank smartbuy ref no :[protected]. I made a cancellation on 25th april 2016 and till date i have not yet received the refund amount.

Surprisingly, there was other onward journey ticket also booked via smartbuy with hdfc bank smartbuy ref no :[protected], i have already received the refund but that too after much follow up with the customer care service desk.

However, for one of the cancellation as stated above, i have not received the refund for the cancellation of hdfc bank smartbuy ref no :[protected] till date. I have been following up with customer care team, almost every week and every time i am advised that the refund has been initiated and i would be getting the amount in another 5 -7 working days. Getting convinced, i wait for the said duration but always in vain.

Its been more than 2 months now, and i am still waiting for the refund to reflect in my account.

Below are the incident number i have received so far:
Sb[protected] may 2016 - no resolution
Sb[protected] june 2016 - no resolution
Sb[protected] june 2016 - no resolution

Seeking your help for resolution.

Thanks,
Shubhyant

1 my name is vekariya vallabhbhai f Ahmadabad gujrat i take car loan from hdfc bank i completed loan but bank now demand for extamany due to only one ecs return i many time request but bank not issue nodoue certi please help me my loan no 17135554
my mo no [protected] emai [protected]@yahoo.com
hdfc said
Dear Mr. Vikaria,

Thank you for writing to us.

This is with reference to your e-mail dated June 27, 2016 with Subject line : "Web - Auto Loan - EMI Related - Partpayment of Auto Loan".

We request you to please refer below details of Installment returned unpaid till date:

Installment Due Date: 05/11/2010
Reason for Return : INSUFFICIENT FUNDS

This e-mail may be taken as a confirmation of Return(s) and the reason(s) thereof.

In case of any discrepancy on the reason for EMI return, the matter may be taken up with your Banker for necessary clarification,

"The loan account has a current overdue amount of Rs. 514.00 "

The breakup of the overdue amount is as follows:

Return Charges: Rs. 450.00
Late payment Charges: Rs. 64.00

Incase of a returned EMI, the following charges are applicable:

Return charges: Rs.550.00 per instance + service tax 15% .

Late Payment charges: 2.00% per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI)

Kindly visit your nearest Retail Loan Service Center along with cheque / DD for amount mentioned therein favor of HDFC Bank Ltd Loan Account No XXXXXXXX.

but 5/11/2010 this time divali vacation so pl consider situation and wiver my panalaty and give no due certificate

I got call from this number([protected]).He told me, "I am from HDFC bank, your ATM card is locked, So pls tell your card details like card number, date, bin nubmer..."


He speaking in little Tamil with a mistake.I think he knows only Hindi language...

Dear service provider,

This is to notify you that i pawan pandey has open a saving account on 28/12/15 with branch -3666.
Didn't faced any issue till 24th june 2016.
But on 25th june i have debited rs11400 from my account (5000, 5000 & 1400) from cross point mall alwar hdfc atm machine at 15:26 after one minute only i received an sms on my mobile stating that i just debited rs12000 more from my account which was not done by me.
On that i just visited that atm machine and taken out the mini statement from which i got to know that rs12000 has been debited from my account.
On which i get in touch with hdfc phone banking department.
After had a conversation with the executive its been confirmed that 12000 has been withdrwal from account from the same atm machine on which i have done last transection.
But i didn't withdral that ammount.
On which i went to police station for fir. They taken my application and call me after 4 days. For further action.
But
I am a normal person i don't know anything. Only want my money back.
As it was a saving account so i have to keep rs10000 all the time else it could impact me fine of rs1000/month if it below then rs10000.
Sir,
Please help & support me for my money. Attaching the last mini statement report for your reference. As well as the application which i have submitted to local police station.

Would again requesting you if we are depositing our money in any bank. It means we are sure that our money is in safe hand & we can and we should be keep blind trust for this but this was what happend with me is totaly untrustworthy and not acceptable at any cost.
Brand like hdfc please check it deeply. And return my money with deadline time and date.
Looking for your kind support in this regard.

Shivaji park police station.
Shivaji park alwar
Rajasthan
Pin-301001

My account number-[protected]
Customer id[protected]
Mobile number-[protected]
Alternet number-[protected]
Office address-
Pizza hut cross point mall
Ground floor alwar
Jail ka chauraha.
Rajasthan 301001

Hi,
I received a call from [protected] on 24th June 7:02pm posing as hdfc bank representative. He tried to know confidential information related to account. Somehow I sensed something unusual and did not revealed anything. Please take action so that someone else could be saved in future.
Thanks.

Dear sir,

I have opened an online demat/trading account with hdfc securities 1 week back and today got a message of rs. 1700 deducted from my bank account for tips. Please help me get this money refunded and i wish to close this account doesn't wish to use the services of such a company.

Name: supriya rahul dubey
User login: 66046700
Trading account no: [protected]
Registered e-mail id: [protected]@gmail.com

I recharged for Rs.100 through HDFC prepaid Mobile Recharge 3 times.
When first transaction failed I tried for the second and third time.
All the 3 transactions failed. But an amount of rs 100 has been deducted for each transaction thus making it a total of Rs 300.
Transaction Id for all the three transactions.
Transaction Id : [protected],[protected],[protected]

Hdfc bank is the worst bank in india and i made a big mistake that i trusted this bank and opened a savings account. My money amounting to 1861 inr was debited at a international pos from my savings account using my debit card details without my consent/knowledge. I did not even receive any otp for that. On 24th june 2016 at around 6:45am i received a sms from hdfc bank that my account has been debited for ruppees 1861 inr at some international pos. I was shocked to see that sms as i had not done any transaction like that. When i called hdfc customer support, they said some hacker might have got my details and used the details to do the transaction and i dont have insurance on my debit card, i wont get the money back and its more likely that a uninsured debit card account can get hacked but what kind of bank is this where a hacker can easily get a customers account details. They lodged a complaint and gave me a complaint number mumc[protected] and wanted me to lodge a fir at police station and fill up the cdf form at my hdfc local branch office (Soura). I went to police station but they rejected to lodge my fir saying that it was a bank's problem and they need to internally solve and rectify it, police cannot do anything. Then i went to my local hdfc branch (Soura) to fill the cdf form but to my surprise, the branch officials had no clue about the cdf form and they said that they cant do anything and they dont know anything about cdf form. My account number is [protected] and the fraudulent transaction details is pos me. Facebook.com/ads ug3ew9wyvz reference number[protected]. I am really sure that this is done by the bank employees themselves as no hacker can get the details about my debit card. Hdfc bank does not provide otp security for any international online transaction even on using its debit card. I will never reccomend this fradulent bank to any person in india. I really want my money back. I am really upset about this. Kindly help me.

Regards
Jawaaz bhat
Hdfc act. No. [protected]

I was visit your Sivasagar Baranch (Assam) for open a salary Account. But your Branch Manager refused to create salary account. He said that I have only offer letter not appointment letter. After then I requested an Executive to create a savings account but his respond was very poor and ignored my request. I am really very disappointed by the stuff of your Branch. At that time it was very important to me to have a hdfc account as my company tie up with your bank.
Hope next time will not happen this type things.

Dear Sir,

In the month of Jun-2016, when I recieved credit card statement, I saw that late payment charge is there in the statement. For the month of May I paid the amount due on 16th of May, before 30th May . How come the late payment in the Jun's statement, even I paid before the due date? It is a fraud case and I will not keep any further relationship with this bank.