Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Apr 11, 2025
Complaints 32824
Resolved
18412
Unresolved
14412
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1318

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
GauravRicha
from Delhi, Delhi
Jun 21, 2016
Resolved
Report
Copy
Resolved

Unauthorized credit card charges even if we report we lost our card

Address: Gurgaon, Haryana, 122001
Website: www.hdfc.com

Could you please help us as earlier we have already paying our bills on time but after some time we have lost our card and we don't have any idea who has made transaction by it. Bank has sending me continuously emails and calling me also. And on every call i explained that i am not using this card please block it no action was taken against it but they are just adding the late charge+ tax and all and send me email with increased amount every...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Bagish Jha
from Delhi, Delhi
Jun 21, 2016
Resolved
Report
Copy
Resolved

Hdfc credit card payment issue

Address: 110092

I am using a credit card of HDFC bank. For the past 3 months they are charging me more as minimum payment.
Twice on complain, they reversed the late fee and overlimit fee.
Still somehow they have increased the minimum pay so as to make me pay more.
I am tired of calling them. The customer care people hung up the call twice without resolving the issue...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Krishan Hanz
from Mumbai, Maharashtra
Jun 21, 2016
Report
Copy

Refund

Address: Haridwar, Uttarakhand, 249407
Website: calling service

Sir,
Recently i have opened a Demat account to trade in some securities. since i am very much new to this so i was continuously trying to understand this day after day.
It had not been more than ten days of my learning and your team members called me n number of times for the activation of various number of services amounting 1750 inr 599 inr and soo on..
Mr. Ankur Singh from your side had called me and in spite of my...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineetbawa
from Savantvadi, Maharashtra
Jun 21, 2016
Resolved
Report
Copy
Resolved

Harassment by telecallers

Thankfully i dont have any credit card of hdfc on my name.

One lady is continuously calling me and all my contacts and tarnishing my public image for want of contact details of my brother, which are already available with them and i too have provided the same to them.

My agony is why should that lady contact all my contacts and tarnish my image as i donot have any financial relationship with hdfc bank.
br...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
sree157
from Hyderabad, Telangana
Jun 20, 2016
Resolved
Report
Copy
Resolved

Credit cards

Address: 500055

My Name is Sreekanth I have applied for Credit card from Hdfc exactly 11Month back but it was disapproved with some reasons.

We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
[protected]S3br...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prasso
Jun 20, 2016
Report
Copy

Harassment by sourabh srivastava

Address: Pune, Maharashtra, 411038

Hello Team, I have escalated an issue in regards to one of the HDFC employee Mr. Sourabh Srivastav who was very arrogant, rude, unprofessional, impolite, uncultured, uncivilized and very arrogant while talking to me. I have escalated the issue to the Principal Nodal officer however it seems that he's hatching eggs over it. The reference number is [protected]. I have also mailed the issue to Parag Rao, Aditya Puri etc. Nobody has cared to...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
apmohindru
from Delhi, Delhi
Jun 20, 2016
Report
Copy

Fraudulent staff

Address: 110076

This refers to a phone call received on the 29 april from one manish malhotra m#[protected] introducing from hdfc life and convinced to buy a life policy classic assure and the moment bond is issued you can avail 100% loan on the fully paid amount after paying 1st instalment.
Later on the 03 may 2016 ms. Pragya batra came into picture calling us several time to convince that the offered scheme is 100% authentic from the m#[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashu Ediga
Jun 20, 2016
Resolved
Report
Copy
Resolved

Invalid transcation

Address: Hyderabad, Andhra Pradesh, 500081
Website: www.hdfcbank.com

Hi,

I have paid for kurnool municipal corporation.
http://kurnool. Emunicipal. Ap.Gov.In
The amount was debited from my account. But the transaction was not successful. I could still see that the tax is not paid.
I have selected debit card as my payment mode.
Card no:[protected]
Can you please raise a complaint and let me know when the amount will be credited back
Ref no of transcation...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
ArunPandey3101
Jun 20, 2016
Resolved
Report
Copy
Resolved

Money not refunded after flight ticket cancellation

Address: 700091
Website: www.hdfcbank.com/smartbuy

Hi,

I have booked 2 flight tickets from smartbuy HDFC in January 2016. Due to personal problems I had to cancel my flight tickets. I cancelled it in 2 days advance. As per policy my 2000 INR has to be deducted and the remaining amount should be deposited to my bank account. The smart buy customer care said that they have initiated the transaction. But I am yet to receive any refund ammount . I am following up with customer...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mahesh yadav 89
from Gurgaon, Haryana
Jun 20, 2016
Resolved
Report
Copy
Resolved

Credit Card

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Please explain about my last emi transaction which is closed by merchant full amount reimbursed by merchant and i already paid an emi i want to know where you adjust my access paid amount . I called in your customer care but your executive hold my call for 30 minutes and after that he cut my call.
If You are unable to give a better service then why you committed for this....
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: Rajkot, Gujarat, 360007

I have my as well as my family members saving bank accounts (preferred customer) with HDFC bank since long. Due to pathetic services of Mr. Bhavesh Nikola, HDFC rep assigned to my family members account, two years back I decided to close all my family members bank accounts, but with request from Branch Manager Mr. Jigarbhai Mankad and repeated assurance from Bhavesh Nikola I continued relationship with the bank. But all promises failed and...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
Urmila sanghi
from Coimbatore, Tamil Nadu
Jun 18, 2016
Report
Copy

Refused to make dd by cash

Address: 641001

Dear sir,
For your kind information that on[protected], i purchased a draft of rs. 50/- from your bank`s branch at r. S. Puram at coimbatore.

Branch rtgs/ifsc code is hdfc0000269.

I want to bring your kind notice that i have been told by your bank staff (Niranjana and pushpa) that we will not make dd by paying cash payment and they refused to accept cash for making d. D..

I made argument...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Gautam_Tripathy
from Delhi, Delhi
Jun 18, 2016
Report
Copy

Balance deducted

Address: 110092
Website: HDFC BANK LTD.

I am the customer of HDFC Bank since last three years. I have experienced very unprofessional services from the bank. Several time they deduct amount from my without giving any proper reason and the most unbearable thing is that customer care executive transfer me to home branch whereas the executives of the branch suggested to contact phone banking.
Recently Rs. 28.75 has deducted thrice from my account and the whole story repeated...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
Partha Pal
from Delhi, Delhi
Jun 18, 2016
Report
Copy

Horrible service from hdfc bank and unnecessary consumer harassment

Address: Gurgaon, Haryana, 12001
Website: www.hdfcbank.com

Dear Sir / Madam,

I have the credit card of HDFC bank ([protected]) and would like to settle the same due to some financial issues. I am following up with the bank continuously, since the last two months and even after continuous follow up bank is continuously misguiding me and lingering the issue unnecessarily. I had approached the HDFC branch in Sector 21 to discuss on the same and the only information received from...
Helpful
Found this helpful?
6 Comments
Report
Copy
A
Anja05
Jun 17, 2016
Resolved
Report
Copy
Resolved

Programme management fee jan-mar16 230316

Address: 122002
Website: hdfcbank.com

I am not happy to see this automatic deduction from my account. I have not asked any new service and don't expect a new charge for any such new service while this account has very limited transactions.

I do not understand why HDFC does this and make these deductions. This account is not much in use and now I am expecting another quarter deduction for an account which will cost be 500 INR per year for doing almost nothing....
Helpful
Found this helpful?
1 Comment
Report
Copy
Q
qazihakeem
from Bengaluru, Karnataka
Jun 17, 2016
Report
Copy

I got message that it timed out and status

Address: 400070
Website: HDFC netbanking

I have an account in hdfc bank and i have transferred rs 5000/- using imps on 13th jun 2016 at 12.40pm to my uncle's at allahbad bank up. The imps ref number[protected]. Amount debited from a/c but not
Yet credited to recipient. I got message that it timed out and status
Hows in my netbanking as transaction status "your last transaction has been timed out. You will receive your status in your mobile shortly".
br...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
subhash butola
from Delhi, Delhi
Jun 17, 2016
Resolved
Report
Copy
Resolved

Having an account for almost a decade, credit card got disapproved

Address: New Delhi, Delhi, 110001
Website: Credit card department

I have an account for almost 9 years in HDFC and still my credit card got rejected.I had provided all the necessary documents asked by the executive but I don't know where it fell short. I didn't received any letter or reason.Really fed up, Very very bad service. customer care services are really bad, half of the time nobody pickup or when attended they are are always like we transferring to that department or this departmentI mean seriously,...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Amir Choudhary
from Gurgaon, Haryana
Jun 17, 2016
Resolved
Report
Copy
Resolved

Mental harassment

Address: New Delhi, Delhi, 110025
Website: www.hdfcbank.com

I am facing a very serious issue against hdfc bank, As hdfc bank has harassed me in every way.
The bank deduct my amount 687/- twice on 6th of june, 2016, , as total amount debited was 1374/-
I was supposed to use that money for some very important work, but this fraud bank deduct my amount with out any reason.
And when i tried to contact customer care for the same, then the executive suddenly after listening to my complaint,...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
nilaydipal
from Pune, Maharashtra
Jun 17, 2016
Resolved
Report
Copy
Resolved

Personal loan

Address: Anand, Gujarat, 388001

I nilay narendrakumar shahhave taken personal loan of rs.200000 from hdfc bank in oct.2014
No:30110873
Repymant mode is ecs (Dated 4th of every month)
As in june bank has issue ecs on 7th june rather on 4th june.
Balance on 4th june:460000
Balance on 7th june:456000 (Ecs has been not cleared becasue my account has been freeze due to transfer of account in anand from vadodara)
Bank has demand rs.633...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vmsagar Vmolathoti
from Hyderabad, Telangana
Jun 16, 2016
Report
Copy

I never applied for credit card in hdfc bank

Address: 500011

Dear sir

This is vidyasagar molathoti from hyderabad, this is to take action on this issue as on sir i never applied for credit card in hdfc bank and also i never submitted any of my kyc to the bank but suddenly your collection executives come and told me that you have credit card in hdfc bank and also they forced to pay money of rs1.20lacs, i was shocked and i never had taken hdfc credit card. When i met the grievance cell...
Helpful
Found this helpful?
2 Comments
Report
Copy