Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 30, 2025
Complaints 32820
Resolved
18411
Unresolved
14409
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1321

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sumit_apexes
from Mumbai, Maharashtra
Jun 7, 2016
Resolved
Report
Copy
Resolved

Blocked money

Address: 411027
Website: www.hdfcbank.com

Hello All,

HDFC bank has blocked certain amount on my account without any prior notification or information, I called the phone banking and they are saying that its has been blocked under the payment due for Credit Card. I asked them to provide the clause where it mention that they can block the amount in my account for the credit card payment without any notice. For the information I already paid the Credit Card partial payment...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kumaran G
from Cuddalore, Tamil Nadu
Jun 7, 2016
Resolved
Report
Copy
Resolved

Policy mapping to account holder without any intimate.

Address: Pondicherry, Puducherry, 605008

Hi,

I had received the following message from hdfc bank.
[dear customer,
Renewal premium of rs.330 for your pmjjby policy & rs.12 for pmsby policy will be debited in may'16. Please ensure required balance in savings a/c]. Note that i didn't initiated any policy request for my account, but without my intervention policy has mapped to my account & getting warning messages to maintain the balance for debit the...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
chitranshu1991
Jun 7, 2016
Report
Copy

Transaction dispute

Address: 560025
Website: www.hdfcbank.com

I was using hdfc hdfc credit card ([protected])
On 19-aug-2015, i've made a transaction of 1300 inr at m/s accelyst solutions pvt mumbai ind. But my monthly statement reflect 1292 inr amount. I file a complaint against this amount and simultaneously i made the payment for balance amount (Around 20k).
As per my discussion with hdfc customer care, they blocked my card as they thought it was hacked.
They took...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vikash kariwala
from Pune, Maharashtra
Jun 7, 2016
Resolved
Report
Copy
Resolved

On misbehavior of branch manager upper govind nagar malad east branch

Address: Mumbai City, Maharashtra, 400097

Branch manager of above mentioned branch misbehaved with me when i visited there with my complain on 30.05.2016 at 5pm after talking with her on phone. which was acknowledged to my home br.manager mr. mukesh singh and my Rm supervisor miss rachana khera at the same time they ask me to complain at [protected]@hfdcbank.com where i wrote my complain but after several follow up there is no solution given to me till now....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
app1979
from Ponnur, Andhra Pradesh
Jun 6, 2016
Resolved
Report
Copy
Resolved

Worst response

Address: Krishna, Andhra Pradesh, 521301

Sir my name is A.Purushotham prasad i am having savings account in your gudivada branch nearly since 4 years. 15-20 days back i have received a call from your bank that is they are ready to give personal loan to me then he told today evening our employee will call you by 6 o'clock evening but i have received after 4 days.The employee name is phani (the worst in giving service to customers)his phone number is [protected].I have asked him some...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
AJ Agarwal
from Nashik, Maharashtra
Jun 6, 2016
Resolved
Report
Copy
Resolved

Horrible services

Address: Pune, Maharashtra, 411014

After requesting you all for over 5 months. I have still not got resolution for my problems. And recently another problem got added see point 6

1.Investment and demat account closed - forms submitted
2. Bank account moved from salary to normal account
3. Close my current account associated with customer id[protected]
4. Cancel my credit card no.4854xxxxxxxx0728
5. Some new charges have been levied...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sivmuthu
from Chennai, Tamil Nadu
Jun 6, 2016
Resolved
Report
Copy
Resolved

Personal loan

Address: 500016

Hi sir/madam,

I applied personal in hdfc bank ltd. I requested for 4lakhs but they have credited 4.80laksh. When i tried to contact to the person who approached me and collected the documents did not pick the call afterwards. I tried to raising the complaint. Customer care rep gave me one branch manger number and asked me to contact to him. I informed the issue to him. He told will get back to you after 3 hours. I called him...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish Gupta
from Pune, Maharashtra
Jun 6, 2016
Resolved
Report
Copy
Resolved

Selling policy fraudly giving wrong information

Address: 800014
Website: www.hdfclife.com

Dear Sir,
HDFC life is selling their policy fraudly giving wrong information to customer.
Their executive call me according to open a policy they tell that at the end of year the policy amount will be refunded in your account. But after four months when I spoke to phone banking they said that it is non-refunded policy.
Dear sir please help on same.
Details are below:-
Name:- Ashish Kumar Gupta
Policy...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
jyoti22391
from Delhi, Delhi
Jun 6, 2016
Resolved
Report
Copy
Resolved

Complaint against not refunding

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I made the following complain to- consumercomplaints.in on 29 Apr 2016

"Respected Sir,
I had applied for home loan in HDFC bank on dated 18-03-16 with the submission of all necessary documents required by HDFC loan agent Mr Vikram Singh but it could not be processed by HDFC bank in time so I requested HDFC bank to return my fee and documents on[protected] but till now no action is taken .
Thank you
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sahani.hwa
from Mumbai, Maharashtra
Jun 6, 2016
Report
Copy

Death claim

Address: Mumbai City, Maharashtra, 400097

Mere papa ne 7 ya 8 saal pahele hdfc life ka ulip plan liya tha..jo ki 20000 rs saal ka bharna tha unhone sirf 1 saal bhara baad me nhi bhar paye due to financial problem
To unhone ne kha ki mai aage nhi bhar paunga aap mujhe mera paisa wapas de do.
To company wale ne kaha ki aapko 3 saal bad milega cut ne to hum logo ne kaha thik hai chalega..
3 saal bad me mai unka ladka gaya lene ke liye to abi tak unlogo ne nhi diya..mai...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prashantkhare
from Chennai, Tamil Nadu
Jun 5, 2016
Report
Copy

Not able to redeem my reward points

Address: Thane, Maharashtra, 421201
Website: www.hdfcbankdinersclub.in, www.netbanking.hdfcbank.com

I have been trying to book a flight ticket and also do a hotel booking from ''www.hdfcbankdinersclub.in''. As a part of this, I need to generate the voucher and use it for paying the charges. I am not able to generate the voucher from the above website; so I checked with the Conceirge service team who asked to generate the voucher using the net banking as they are not able to see any points against my credit card. When I go into net banking,...
Helpful
Found this helpful?
2 Comments
Report
Copy
B
Bhawnago
from New Delhi, Delhi
Jun 5, 2016
Resolved
Report
Copy
Resolved

Credit card regalia

Address: New Delhi, Delhi, 011

Respected sir,

By way of introduction, my name is bhawna gosain and i am key account holder in your bank which uses all service like demat and mutual funds since 5 years
I was a holder of hdfc credit card also since 5 years. But my account manager called me 2 years back and converted my credit card to regalia hdfc credit card.
I had no interest in new credit card but my key account manager forced me to get upgrade...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Avnishkumarpal
from Delhi, Delhi
Jun 5, 2016
Report
Copy

Fraud with my hdfc bank account

Address: New Delhi, Delhi, 110015
Website: hdfcbank.com

Dear sir/madam,

I am avnish kumar having a account with HDFC bank kirti nagar branch. one day 08/04/2016 evening I received 3 transaction message from my hdfc bank account.All three transaction done at IRCTC at NEW DELHI. All three transaction not done by me. I check immediate my wallet and i found my debit card in my wallet. Then immediate called HDFC customer care and told him about that, And blocked my A/C, debit card,...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
garg kuldeep
from Noida, Uttar Pradesh
Jun 4, 2016
Resolved
Report
Copy
Resolved

Defected gifted watch received

Address: 110091
Website: www.provogue.com

I was oredered a provogue watch from HDFC net banking offer but i am received a defected watch from provogue mens roman dial watch . i am lodge a complaint on dt 10.05.2016 at provogue customer care service but no action was taken by provogue watch co. on my complaint i am very surprised to see that how can hdfc bank deliver a defected watch to our customer . it is not good for your bank . your bank image affected to deliver a defected product...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
priyanka82870
from Mumbai, Maharashtra
Jun 4, 2016
Report
Copy

Money on hold without any reason

Address: Gurgaon, Haryana
Website: www.hdfc.com

Hi,

I am priyanka and I have my salary account in HDFC Bank and I also use a credit card of this bank too. On 31st may I recieved my salary and my credit card payment was due with an amount of 6k however I made the payment on 2nd june with an amount of 35 k and remaining balance was 15k and without any reason my money went on hold and I cant withdraw it as this is cheating that I made the payment and you have taken my money...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Reema B
from Mumbai, Maharashtra
Jun 3, 2016
Report
Copy

Credit card payment

My credit card usage outstanding was close to 2 Lakhs & I paid HDFC bank 2.3 Lakhs till date, after paying month on month for 2 years, which they term as Minimum Due.
Initially (In early 2014) I requested them several times to convert my entire spent to EMI since the amount was big. However, they refused to do so, every time I requested them through mailer. I have all the mails & their responses.
According to them, EMI can only...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shivansh10330104
from Sangamner, Maharashtra
Jun 3, 2016
Resolved
Report
Copy
Resolved

Using abusing language during calls

Address: Karnal, Haryana, 132001
Website: hdfc bank

Sir
Today I have received call form HDFC customer care number[protected] the name of the customer care execative was not confirm but I just remember his name is Sumit this call is regarding my pending credit card bills but the person talking on the call was very rude in talking n making disrespect us I am so unsatisfied while calling that the number and he is using abusing language this is very rude after our conversation from...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh_M
from Bengaluru, Karnataka
Jun 3, 2016
Report
Copy

Customer service failure

Address: Chennai, Tamil Nadu, 600113
Website: -

Hi customer service team,

Name: rajesh munuswamy
Credit card number: [protected]

I am a new customer, received credit card only on 9th march’ 2016. I have used this card for purchase of 30, 000 on 15th march and 9, 000 cash withdrawn on 16th march. Issue started here on 18th march, bank statement generated on 17th march and sent to my personal mail box, but the notification message not sent...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vaibhavthtsme
from Noida, Uttar Pradesh
Jun 3, 2016
Report
Copy

Settlement against Credit card Payment

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi

I am Vaibhav Sharma from Noida. I need your assistance in resolving the issue of NOC which I am not getting form HDFC bank. I need to apply for home loan but for need I need to have NOC from bank.

I had used credit card of HDFC bank in 2006 after that I took money and pay after a year against settlement.I need a NOC against that.

Please get it issued from bank and let me know

MY...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vaidhi29
from Jammu, Jammu and Kashmir
Jun 3, 2016
Report
Copy

Non updation of housing loan closure data

Address: 603202
Website: hdfc.com

I have closed my housing loan at HDFC on 05 Oct 2016. But as on 16 May 16, I noticed that still my housing loan account showing as pending. Because of which, i was denied/difficult to get loan from other banks. I complained the same with HDFC for correcting the records, but not yet corrected. because of which i faced lots of difficulties in getting loan to pay my ward's college fees. Since updating records of loan at CIBIL lies with the bank...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR