HDFC Bank Complaints & Reviews

To Mr Aditya Puri, CEO HDFC BANK Sir, I hold an imperia account in Mithakhali branch at Ahmedabad. I was using a debit card that was old and not showing on your website for net banking purpose. It was then that a customer relationship manager Mr.Vikas vimal who is assigned to me informed me that I am eligible for a new card due to my Imperia account up gradation that took place since almost one year !! which he promised to send. I have been constantly trying to contact him and even sent messages to him but I have drawn a blank. I find it so difficult to contact relationship managers since their phone has a busy tone or do not pickup calls with a standard message of " unable to talk". Sir despite the fact that I am a premiere Imperia customer, I literally have to beg to them for my account work and be after them.So poor is the standard of customer relation that it amounts to gross negligence which I suspect is due to a lax administration which makes them feel at ease. regards, Sandip Jhala

I have applied for a new debit card along with PIN since i have lost. it. But after 20 days also I did not receive both of it and phone banking also dont have proper details of to track it. when contacted branch of it they dont have any info of it who the card has received it and was told that card delivered ti different person without any responsibility. So again i blocked the card. which 120 rs waste again. But not sure still i will get new card or not. No transactions on past 1 month. Please suggest any way to handle this.

To, The Manager/directer Kotak Mahindra bank Respected Sir/Madam, This Is Arpit Sharma From Noida my Concern is That, on 9th of may 2014, i used kotak mahindra atm m/c to withdraw Rs2000 from HDFC atm Card which is situated at the premises of ienergizer company, but unfortunatly i did'nt get any mony from your atm, i have already raised a complaint towards this fraud done by you, i m sending the copy of transaction in which u ll see that at 11:40 my credit bal is Rs10843, and on the other hand in the same day at 19:39 i used to withdraw 2000 but it shows deduction of Rs2000 and the balnce ll be same Rs10843...my a/c no is [protected] and atm card no is 5326xxxxxxxx7285...it has passed about 13 days but i did'nt get my money back... i m requesting u kindly take a quick action n reback my money otherwise i ll go to register ur complain to the consumer court. my ref no is 762451 Kind Regards Arpit Sharma

I ajay kumar yadav s/o ramesh chand yadav used credit card no [protected] i took it from barelie hdfc.i having 15000 debt on it and due to condition i could not paid it and requested fir time.now when i ready to pay they not giving me correct info.hdfc bhopal told amount is now 49000 and hdfc saying it is 145000.and they calling and harrasing and saying for legel action.when i still want to pay they are not supporting and saying like this.i ashamed to be part of hdfc.if this us not solved i will go to court.pls solve it asap. Ajay kumar yadav [protected]

Hi Team, I have been charged with some TPT charges 3RD PARTY CASH TXN INC ST & EC 030514, 3RD PARTY CASH TXN INC ST & EC 290414, 3RD PARTY CASH TXN INC ST & EC 210414 each of rupees 112.36. I called HDFC customer care and raised 2 complaints but nobody responded . I f you keep on doing this i have to change my Salary Account to some other bank . Please respond Regards, Satya Email : bhanu.[protected]@gmail.com Ph : +91-[protected]

I, Salman Khan, am a customer of HDFC Bank since almost 6 years. Till date, I have never missed a single deadline for Credit Card Bill Payment during my 6 years of association with the bank. I assume my CIBIL record too is flawless since HDFC frequently gives me offers like Cash on Call and Payment Holidays on my Credit Card. On 20th May, I visited HDFC loan desk at Amit Motors, Howrah, West Bengal, and intimated them about my intention...

Dear Concerned, This is Manoj Kumar Yadav Em Id 112869 and joined HDFC Life on Feb 13 2013 and resigned on 20 Sept 2013 and after two months i applied for PF withdrawal form via no PF No. : MH/BAN/211273/100261 on month of nov 2013 but still we did not received the PF amount till now despite of PF amount shown in PF sheet i tried to reach the PF department for the same but we unable to reach them so kindly help me for the critical issue raise now for me. Thanks Manoj, [protected]

I was charged an amount of 224.72 in the month of april(19- April-2014) during which i havent made any transaction . earlier i was charged an amount of 112.36 twice on 30 march 2014. I understand this was against my cash deposit. But this time (in the month of april), there was no transaction and no information on why this amount was deducted from my account. HDFC is very poor in responding to the customer compliants and queries.

Dear, Sir/Madam, I am Mr.Diptendu Roy working in Doha-Qatar applied for LAND LOAN against my NRI A/C on 3rd March. Next day Mrs.Suchismita [executive of hdfc sales Gariahat Branch, Kolkatta and asst. of Mr.Aritra Roy, senior executive of hdfc sales] reply me with loan requirements and application form. On March 16th i send my last six months pay slip and India and Overseas bank statement. After then part by part i send my balance other...

I have no words to express the kind of torture given to me an my mother. My sister has/had some outstanding on her credit card and she is not reachable. Due to personal reason, we are not in touch with her for over a year. I stay alone with my mother. This is what has been conveyed to the Executive. Yet, these people come to our home and harrass us like mad dogs. Why, we are not responsbile for the dues. They should hold my sister and find her wherever she is Is there anyone who can action against these terrorists

Dear Sir, I have requested for the Two Wheeler Loan from you Bank. After loan process, at the end due to my submitted documents loan got canceled. After this, i have given the letter for loan cancellation and paid the processing charges which the bank got invested for the process. Please find my loan account no which got cancelled from HDFC. Loan Account No : 28195373 Name : Yathish H S Mobile No : +91-[protected] Customer ID :...

This is Vipinraj R from Kerala. On 15/05/2014, I generated a netsafe card worth INR11250. The transaction was unsuccessful due to connectivity issues. On netsafe's transaction details page it shows up as "in use". My paypal statement and log also confirms that the transaction was unsuccessful. The amount has not been credited back to my card till this moment. I have attached a snapshot of netsafe transaction details page. I already contacted phonebanking and they are unable to understand the scenario. The merchant is waiting and I have to send the money ASAP, otherwise my credibility is at risk. Please credit back the amount.

Myself Subash Patnaik was using credit card(Card No-[protected])and it was expired 5 years back last purchase on 2008 of amount Rs100 but i am not getting details from the office what amount i purchased and what amount i paid total history of my card, from my side the amount i purchased i have paid more than 20 times to the bank.But last 15 days back all of sudden i got a Notice through a lawyer i have outstanding dues of Rs37500 and they are telling for settlement amount Rs21000or i will face in dire consequency state..Please solve the problem with minimum amount for N.O.C. Thanking you

I am an Indian citizen but live in Switzerland. I earn my salary and pay taxes in Switzerland. I have a salary account in ICICI bank and I transfer my savings to my account. However, it usually takes 3-4 days and I have seen this time being shorter with HDFC bank. Therefore, I sent some money to my brother's current account which is with HDFC bank. This transaction got into suspension account of HDFC and HDFC sent an email to my brother asking for the reason behind this remittance. My brother brought me in loop of the email. Then I told them to cancel the transaction immediately as I realized I have included one additional zero in the transaction amount. I sent 20000 CHF while actually I wanted to send 2000 CHF. I kept sending reminders to them but received no reply. The money was nowhere - not in my brother's account neither sent back to my Swiss account. Today, the money has been remitted to my brother's account with a much lower exchange rate. In spite of sending them repeated reminders, money was not sent back to my Swiss account. HDFC continued with the transaction even after asking them to cancel it. This entire process took 6 days and in this time, exchange rate has been reduced to a great extent. In the process, I lost around 60000 INR. But the question is - why do HDFC continue with the transaction while they were asked to stop ???? Are the people really that foolish or they just ignore what their customers say? I am cheated and I dont want other people to be cheated in similar ways. Their unprofessionalism is beyond words. I am breaking all possible ties with HDFC and my other family members will do so. Pallab

Dear Sir, In Bachupally Dr Reddy's Campus ATM is not working since 10.5.2014, Complaint has given by ATM Security person and your technical / maintenance team visited but still it is has not repaired. all of our campus[protected] employees are directly depending on this ATM Requested to rectify on priority. Warm Regards MGRaju [protected] Dr Reddys

Dear Sir, My HDFC cr card ([protected]) got expired on FEB 2014 without any out standing payment due, and also the details are not showing in the HDFC NET BANKING has it was early. Please dispatch new cr card to my new address:- Qtr No:- P-22/1 NEW MES NAUSENA BAUGH GANDHIGRAM POST NEAR:- MALKAPURAM POLICE STATION VISAKHAPATNAM 530005 A.P CONTACT DETAILS:- SANTOSH K NAMBURI [protected] Awaiting for your earlier response.

Hello, This is regarding the debit of Rs-1000/- from my HDFC bank account. The money automatically got deducted on 15th May with no notice as if my account balance is HDFC bank's property. I have mailed them today regarding this issue. Worst bank I have ever seen...Gonna close the account soon. This is not tolerable at all.Need Immediate action on the same. Please help..!!! Thanks & Regards, Santosh

I have a salary account in HDFC since April2012. I was offered a Demat Account as well and assured that it is completely free of charge and will be chargeable only i[censored]sed for trading. Now yesterday on 12th may 2014 there has been a deduction of 842.70 from my account mentioning "Depository charge for APR14 ". But I have never used or logged in with my demat account since 2012 when it was opened. Then how this undue deduction of money was done without any prior intimation. I was fully assured that the demat account doesn't have any charge and was hence coaxed into opening one. So, this sudden deduction is completely unacceptable. Look into the issue at the earliest and revert my money back to me as it is hard earned money.

To, The Manager HDFC Bank Cards Division, PO BOX # 8654 Thiruvanmiyur PO Chennai - 600 041. I am an HDFC WORLD CREDIT CARD HOLDER since last 7-8 years. I have been punctual in my payments all through and since am travelling abroad, there has been a delay in the prepayment in the last couple of months. But still I have organised to make some payment in my absence on the prepayment date. Some lady by name Ms.Fathima had called me here and spoke about the balance payment. I mentioned that it should have been done but will still check with my office on the status and also mentioned that I was not available in the country. But she calls and continues to harrass me and now my parents and wife at home. This stupid dame is using abusive language in the phone as though we are their slaves. It’s kind of an extortion call from HDFC and they don’t have any manners in talking to their own bank customers. More than anything, please clarify whether an HDFC executive from collections, 1. Have the audacity to abuse and threaten people to collect the money? 2. Can they call the card member’s family members and speak to them about this outstanding and collections? And at the same time harass them? This lady will definitely and has already tarnished the bank's image and reputation. I am being harassed and humiliated by this unruly lady. It has caused me great embarrassment and hence require an apology from this unruly lady. And also I have recorded this lady's unruly calls employed by HDFC Bank and will be registering a police complaint shortly. Please escalate this case and issue, falling which I will be forced to take further action. Madhusudhan

I am an HDFC BANK customer, my a/c no is "[protected]" on 13/05/2014 RS-393 is deducted from my a/c for AMB CHRG INCL ST & CESS FOR APR2014 but deposited my check in my a/c HDFC BANK make it in hold for 3 to 4 dayes to make insufficint balance.Now want to refund back my money as soon as possible.MY contact no-[protected]