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Hero Electric Complaints & Reviews

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Updated: Jul 17, 2024
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Hero Electric reviews & complaints page 9

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Address: Hero Electric Vehicles Pvt. Ltd.# 57, Udyog Vihar Phase IV, Sector 18, Gurugram 122015, Haryana, India

I am writing this message after suffering a lot at one of HERO ELECTRIC dealership i.e. SR MOTORS located at No.10, THEN OTHAVADAI Street, Tiruvannamalai 606 601, Mobile: [protected]. We paid full amount for two battery vehicle on 31st Oct -2022, They had given us vehicle with single battery and charger, committed to give 2nd one after 15 days, but after 1 month they are not responding not sure when they will give my 2nd one charger and battery....
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sowndrarajan
from Chennai, Tamil Nadu
Apr 7, 2023
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Battery replacement not given

Address: chennai

I am have purchased optima hs500 model double battery. One battery totally dead and given for replacement at amanjikarai, chennai dealer on[protected]. Till now battery replacement was not given. job card no. 1026 it was within the warranty period...
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S
sai charan mudhiraj
Apr 3, 2023
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Sold me old vehicle and cheated me

Address: 10-4-66 fathenagar ramalayam street

I am really frustrated with the new vehicle purchase experience with heroelectric.

I purchased the hero electric photon vehicle from k motors madhapur, hyderabad on 29th of march, 2023.. Not even 1 week.

Ex showroom price is 86, 000.
He called me and said offer is going on and made me purchase it for 83, 000 on road.
I paid full amount in single payment.
(K-motors sold me defective product...
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S
Srk.
Mar 30, 2023
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Delay on service reg

Address: Irumbuliyur, Tambaram , Chennai -63

On Tambaram hero electric service center I have dropped my vehicle on 22.03.23 for controller failure issue still not resolved and they don't have spare onhand and they told that they ordered and it will reach after 20 days only. Is it takes 20 days for one part change? Kindly check and resolve ASAP...
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Irfanbhai
from Bhiwandi, Maharashtra
Mar 29, 2023
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Warman repering home and company

Address: Bhiwandi Santi nagar

I am warman repering and company erection...
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Address: KrishnaSai automobile, Madinaguda, Hyderabad

Display of the bike not working on the day of delivery and Krishna Sai automobile took the bike to showroom and analysing what is the issue from 5 hours and could not find issue. When I asked what should be the process if issue not resolved to my satisfaction..surprisingly no answer from dealer...either new replacement ...I think Hero itself do not have a standard process it seems to guide dealers

Vehicle: Hero Optima CX single...
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H
hameediyanath@gmail.com
Mar 26, 2023
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Fake service for scooter

Address: 100 feet road Ashok nagar branch

Every time problem with service
again and again getting new problems after getting for service centre.

When I was buy on that time itself not doing good service

Very bad service and product...
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R
Rajanandam.y
Mar 24, 2023
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Front farak breaked

Address: Mancherial telangaana 504208 mobile number 9849300518

Driving in frunt farrak breaked...
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A
ak130180@gmail.com
from JHAJJAR, Haryana
Mar 24, 2023
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Very poor scooty and very poor service

Dear Sir
Mene hero optima scooty ki service 15/03/23 last time krwai h but service ke next day se meri scooty me kafi problem agyi h mujhe scooty purchase kiye 8-9 month hue h abhi tak scooty ki relay 2 bar bourn ho gyi h or connecter wire bhi bourn ho raha h change krne pe payment lete h or iska koi proper solution nhi ho raha or bohot shi kmiya arhi h very poor scooty and very poor service please help....
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V
vinsamak
Mar 20, 2023
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Bad Service

I have Hero Optima CX. This is about overall experience with Hero Electric.
In 4th month my battery stopped charging suddenly and when I visit service center, they found that battery is dead. It took almost 2 months to get replaced battery. This is around 160-170 day when I got replaced battery. Second free servicing was due on 190 day from purchase. So I told please do the servicing on 170th day only (when I was there for collecting...
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R
Ravindra05
from Surajpur, Chhattisgarh
Mar 18, 2023
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Regarding non-availability of Hero's service

Address: S/O HARI LAL HOUSE NUMBAR 122

6 months ago I had returned to the motor service center in Ambikapur due to motor failure, which was returned after 6 months after getting the service done and how many times I was told that my car's battery is bad but its service is not being provided. Due to which I have a lot of trouble with the service, so my vehicle should be replaced and the appropriate amount should be provided so that I can buy another vehicle whose service is good....
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I
iwphox
Mar 18, 2023
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Manufacturing defects in the electric scooty

Address: 104 dilchand vihar, usha kiran lane, judges colony, saguna more

Dear Consumer Forum,

I am writing to bring to your attention the unethical and negligent behavior of Sumitra Motors, the dealership from whom I purchased a Hero Electric Photon HX scooty in Patna. I have been facing several manufacturing defects with the product since the beginning, which have not been resolved despite numerous complaints and reports to the dealership.

One of the major defects is that the charging...
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Udayshankar Bharti
Mar 17, 2023
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No take my any serious problem, for mileage

Address: Baliya Dangal, Sri Amra, Near I.T.I.

Dear sir / madam
i am very sad to buy the hreo electric nyx scooty, because the scooty problem house, i mean no battery backup, no milage, no service, take service centre, today my scooty no running 80km, both battery backup, dealer pass the five times problem, says no serious problem. I want to action for service centre incharge, please solve my problem, other than viral the sosial website, no blame for me. Or legal notice for bad...
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G
Girdhri lal
from Budhlada, Punjab
Mar 8, 2023
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Battery replacement issue

Address: PREET MOTORS BUDHLADA .PIN. 151502 Disst. Mansa punjab

Dear sir i replace all batteries of my hero optima on 13/06/2022. But after 8 months batteries are not working. Batteries puffed. I contact the dealer . I requesting for change of battery. But dealer ignoring my problem with bad behaviour.please help me.....
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Nikita kanwar khangarot
from Jaipur, Rajasthan
Mar 4, 2023
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Regarding hero golden motors dealer

Hello i have complain against your one of dealer golden motors tonk road Jaipur.
Two months before my hero electric vehicle no RJ14 KY 2516 meet with accident i went to the dealers they told me to use the vehicle for some days because parts are not available
We waited for 1 month but no response received again i want to there in January 4 they
Said they will give me after claim after 2, 3 days I received message of...
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K
kaditya299
from Bilaspur, Chhattisgarh
Mar 1, 2023
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Service and quality is very poor

Address: Renault service center near new busstand Raipur Road Bilaspur 495001

Dear sir,

I'm very dissatisfied to your service team. After purchasing of vehicle we observed a lot of issue in this vehicle in 2 months just like
1. low beam headlight not work
2. Also low beam headlight goes upper direction
3. front Rhs shocker leakage.
4.Dicky proper not work
5. Reverse & walking switch not work proper
All problems are manufacturing issue no any external damages....
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Dear sir I purchased a hero e bike photon from your Sri ganganagar dealer and last month motor of bike was defaulted so I contacted to dealer and he dispatch the motor to company on 24 Jan 2023, but after a month still I don't receive my new motor, sir I have only this one vehicle so please tell me that when I will get my replaced motor
Ashok Kumar
Raisinghnagar
Mob no.[protected]...
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N
Neerajgupta1992
from Delhi, Delhi
Feb 23, 2023
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Charger replacement issue

Address: RZ-36/2 , NANGLOI SAYED VILLAGE NEAR ST. MARK SCHOOL, Meera Bagh, New Delhi, Delhi 110087

Dear sir/mam

I have subimitted by non working charger at hero electric dealership in decemeber 2022 at sayed nangloi dealership named TK MOTORS.

After 2 months i am still not got replacement for my charger facing big issue in charging my battery due to it .

I request you to Kindly look into the matter and try to solve it on my behalf.

My vhecile and personal details were give below.br...
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H
Hemant Jadav
Feb 21, 2023
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Motor replace

Address: gujrat

2/1/23 ko mene optima hx bike motor replace ke liye diya tha per aaj 1 month 20days hogay koi problem sunta hi nhinhe lakulish hero electric subhanpura vadodara Gujarat...
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S
smartjagan77
Feb 18, 2023
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Battery not received past three months

My hero electric bike is at the Chennai Eco service center perungalathur for the past one week to check the motor. It's the very worst and has poor service.
The battery I have ordered on Nov'2022 but to date, I didn't get any proper response from the team.

It's the worst and bad experience in this service center....
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