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Hero Electric Complaints & Reviews

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Updated: Jul 17, 2024
Complaints 671
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35
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Hero Electric reviews & complaints page 8

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Z
Zaki Ahmed Jafri
May 13, 2023
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Optima cx Hero electric scooter

Address: Agarwal hero bike,mondha naka,Aurangabad.maharashtra.431001

I have purchased Hero Optima cx electric scooter on dt.17/8/2022.from Agarwal Agency Aurangabad Maharashtra.The scooter switched off any time, tjough it is fully charged.No electric supply or connection apears or shows.when we disconect battery and reconnect it, then it start . After full charging it should run at least 50 km but its battery indicates low battery after 20-25 km.I have complaint to service centre many times but they couldn't...
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A
Akshay2698
from Varanasi, Uttar Pradesh
May 12, 2023
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Hero Photon

Address: Varanasi

Motor Complaint...
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J
Jayanta@2023
from KOLKATA, West Bengal
May 11, 2023
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Optima lead acid charger

Address: 170/5A ROY BAHADUR ROAD

Nearly one month within warranty period lead acid charger cannot provide...
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M
mukeshsinghyadav759@gmail.com
May 11, 2023
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Complain about hero optima hx model front mudguard

Address: Danapur Khagaul patna

Sir i need hero optima hxi model front modyguard of grey colour, But Your Showroom partner is able to supply fromt last two months. I also complain patna head manager Mr. Manish Kumar he is not intrested to do as a good employer not responsingh ever My self Mukesh Prasad Contact me on [protected] for detail...
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Nirmalkumar Anbuchelvan
from Coimbatore, Tamil Nadu
May 11, 2023
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Hero Optima CX - Battery got fired within 30 days

Address: Chennai Eco Motors, Perungalathur, Chennai

Dear Team

I bought Hero Optima CX in Chennai Eco Motors, Perungalathur, Chennai. Within 30 days, the battery got fired while riding on the road. i immediatly stopped the vehicle and pushed the vehicle for almost 3km to home.

I informed the dealer and he asked to contact the service center. When i contacted the Hero Electric service center, Tambaram, Chennai, they asked me to bring the vehicle. But the location...
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S
Sanjaymourya207@gmail.com
May 8, 2023
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About charger and service mode

Address: Godarikhani mancherial showroom

Honorable hero electric bike to our personal feeling about Iam from godavarikhani buy a hero electric optima HX in 2021 but no proper service godavarikhani so we are often visit mancherial showroom but old man owner use abuse about our personal feeling no service give bike no exchange charager no reply we are service and exchange our charger please provide service we need sir please kindly respectively
K SANjEEV KASAPAKA mobile number...
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P
pankajsingh0709
from Sikar, Rajasthan
May 8, 2023
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Non receipt of subsidy on purchase of scooty on 30 Jun 2022 from Hero Electric Showroom Sikar

Address: Ward No 46 Adarsh Colony Jaipur Road Sikar332001

I have purchased a Hero Electric Scooty Optima Dual Battery from Hero Electric Scooty Showroom Sikar on 30 Jun 2022, however I have not received the subsidy amount as promised by the dealer. I have visited the showroom several times however I have not received a satisfactory reply from them. May I request you to direct concerned staff to release the subsidy amount at the earliest....
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B
Bishal Kampo
May 5, 2023
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Bike Registration

Address: Hyderabad

I have purchased my bike from helo electric k motors Hyderabad. But I have not received my REGISTRATION NUMBER yet. Because your sales boy has done some mistake in registration. Due to his mistake I AM suffering. Please resolve my issue in immediate basis or else I will file a case on consumer court.

My contact number-[protected]...
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S
Sujata Suneet Varma
May 3, 2023
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Change of battery

Address: Ernakulam

Dear Sir/Madam

This is to inform you regarding the pathetic service provided by such a reputed organization. I had purchased a Hero Optima HX from M & M motors, Kochi around Oct 2021. Within six months the battery started showing complaints. After reviewing they said that no issues are there and they returned the vehicle. Again after few months my battery was getting drained out after 20kms. Then they said that battery complaint...
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R
Ramesh Sesha
May 2, 2023
May 23, 2023
This thread was updated on May 23, 2023
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Regarding long pending complaint about the service of Hero.

I have left the vehicle Hero optima Scooter at the service centre (Chennai ECO Motors ) on 25 th March (Job Card No: Amj1614), till now i have n't got any proper response from them, Please do the needful....
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S
Sathiyaraj G
Apr 27, 2023
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Replacement of battery in warranty period

Address: Sri sai automobile cantoment Trichy

I purchased hero optima cx er dual-battery, one battery is not working well, so I already complaint the hero electric show room 3 month before, but still now not solved my complaint. Kindly do needful as soon as possible. Thank you...
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R
Ramesh Sesha
Apr 24, 2023
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Regarding service

I left my optima for service on 25-03-23 with Chennai eco motors vide job card Amj1614. They said there is problem with motor and send for company warranty. So for no response from service center and they didn't take phone calls. Do the needful....
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S
Singamsetty
from Secunderabad, Telangana
Apr 20, 2023
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Representative irresponsibility

Address: Ankur motors, Plot no. 10, 11, venkataramana complex, tadbund cross road, secunderabad, Hyderabad, 500009

I have deposited 3000 for hero electric scooter on 21st march 2023. The price was 73000, as I have booked on a festival day, there was 5000 rupees concession. So the price was 68000. After 15 days the representative woman called and said the price went up for another 5000 rupees with some story behind it and it seemed untrusting to me and I cancelled my order with payment refund in one week. It's been 15 days since the cancellation and money...
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B
Babdesh Kumari
Apr 18, 2023
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Battery issue not charging

Address: 402 Dayampur Kankarkhera meerut

Dear sir /mam

I purchase hero electric optima in Nov 22 from shyam motors kanker khara meerut cantt, In 4 months 2 times charger change now from last 20 days my vehicle breakdown in shyam motors (Delhi road Meerut ) not geting vehicle not receiving phone call, nor getting response, if such type service getting from hero motors who will purchase the vehicle very disappointed by purchasing this vehicle
Kindly look into...
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B
beingSTM
from Mumbai, Maharashtra
Apr 18, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
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Motor - Vor3000041

Address: Mumbai

I have raised the issue on 20th Feb 2023, it is almost a month but no positive response from your side/Service center.

As I am facing too much issue and inconvenience in my daily like,

Please provide a replacement or temporary vehicle or I am raising an issue with Consumer Court as well as social media.

Now it's 18th April 2023, But there is no update from Customer care, I am following up with...
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H
heroelectric
from Bengaluru, Karnataka
Apr 18, 2023
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Servicing of hero electric

Sir,
This is Vikash Chandra from Jalahalli Bangalore. I have given my hero electric e-Bike for servicing to Tanishka motors MS Palya, Bengaluru 560097 on 20 Mar 23. The estimated cost of repair of my bike is 16649/- which I have paid on 03 Apr 23. Today is 18 Apr 23, my e- bike has not been repaired yet. When I ask your representative to provide the no of service manager, Sr. Manager they denied to provide me the no. They have kept...
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N
Nutan survatia
Apr 13, 2023
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Battery replaced 2 times not solved the problem

Address: Nutan kumari, Hazaribag, Jharkhand

Hero electric is a worst company.
This company services is very poor.
I purchase Hero electric photon hx
On 10/10/2021 runs very well till 13 months no problem. After that this scooty suddenly shut off on middle of the road, I take to the dealer pushing almost 13 km wow... Very good experience. Dealer said battery problem. He send to hero electric company for replacement. It takes 3 and a half months for this. I received...
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D
dsoni766@gmail.com
from AGRA, Uttar Pradesh
Apr 12, 2023
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Https://www.consumercomplaints.in/hero-electric-b113291#get-cl3413098

Address: Rui Mandi Shahganj road Arga

Hero electrical optima double battery hai mere pass koi jyada samay bhi nahin hua abhi to koi Na koi problem aati rahti hai company mein koi sunvaee nahin hai aur kuchh hi dene mein battery bhi kharab ho gai jo ki company mein abhi bhi jama hai battery ki slip bhi hai mere pass kagaj bhi hai document complete hai fir Bhi koi sunvaee nahin Hai battery ke upar 6 mahine ke andar hi kharab ek battery kharab condom product hai Deepak soni Agra...
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S
Sreekala c r
Apr 12, 2023
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I am complaining about subsidy

My subsidy is not still credited in the account....
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A
Arpit Kumar Trivedi
Apr 9, 2023
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Excident Regarding Claims

Address: shree Gandhi ashram 15-M Gole Market Mahanagar Lucknow

Gadi meri dec and aur Jan k starting m ladi thi jiska claim Kiya tha uska part Aaj Tak nahi laga . Mai eske liye sidhe upar baat karunga agar solve ni hua...
Any how kaise karna hai aap jano
[protected]
Gyan prakash Trivedi
Esi no se sampark hoga...
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