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Hi Reach Broadband Complaints & Reviews

hireachbroadband.com
1
Updated: Jul 25, 2023
Complaints 262
Resolved
6
Unresolved
256
Bad 😕 It seems that Hi Reach Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hi Reach Broadband reviews & complaints page 10

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S
Sree Sneha
Jul 13, 2020
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Refund not processed

Address: H.no 5-5-126/1,Plot N:55, Kranthi Hills Colony, Vanasthalipram, Hyderabad-500 070 +91 96422 12345

I requested to get new connection from hi reach broadband, agent ravi came to colllect money for collection. Internet agent ravi promised to provide internet connection within 24 hours and took 5000rs from us. Post 3 days lock down started he started ignoring calls and asked to wait for the lockdown to end as they are not giving connections.

It was urgent for me to do work from home so i reactivated my previous internet sevice...
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S
sampath madiraju
Jul 7, 2020
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Wifi connection

Address: Mamatha Road, Vishnu Satya apartments, flat no 504, near suryadevara function hall

Wifi is not connecting since morning....
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G
GouthamCharan
Jul 4, 2020
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worst internet service provider ever seen

I'm the user of reach broadband for 3 months and this is the great mistake i ever did in my life. For every week it's going off for a day, when i try to contact them they always say it will resolve in 3 hours but they never resolved within the time. I asked them to cancel the plan early and refund my money back but i don't have this option too. Please take proper action on them and i'm advising everyone not to choose reach broadband at any...
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V
Vamshi Pancharya
Jul 4, 2020
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internet connection getting disconnected very very very frequently

Hi Reach Team,
This is to bring to your notice that i am a residence of kazipet, Bapujinagar.
We have taken your Internet connection 3 days ago on 30th of June. But since the very first day we are facing lot of interruption in the connection. It is getting disconnected very frequently in every 30 mins. I have raised complaint with "Hi Reach" customer care many times but no one attended the site for fixing the issue. Your executive...
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T
triadsai
Jul 4, 2020
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Unethical behaviour, No response, Impolite Customer care executives

Address: Hyderabad

On 29th June, 2020, my internet cable broke and I raised multiple requests to replace the cable. It's been almost a week and they haven't resolved the issue. Every time I raise a request, they close the ticket without resolving the issue. The customer care executives are very rude and they had disconnected the call several times while I'm still talking to them. Very poor service and unprofessional behaviour....
+3 photos
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H
Hitesh Chandra Kolanupaka
Jul 3, 2020
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battery backup problem

Address: Warangal

Internet disconnected immediately when power gone. Till now we raised 4 times complient on same issue. Simply they closed the ticket without resolving the issue....
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J
Jangi Reddy M
Jun 25, 2020
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internet not working and no refund from company for not providing service

Address: Plot No:55, Hill Colony, Phase I, Vanasthalipuram, Hyderabad, Telangana 500070

I had renewed the internet connection on 20 jun 2020 and then internet stopped working after 2 days. I had complained to customer support multiple times and no response/resolution from them.

I had requested refund if they cannot fix/resolve the issues. As per them they don’t have a refund policy or extension of lost days due to their issues.

Request consumer to take action on the service providers exploiting...
+1 photos
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K
Keshetti Sai Krishna
Jun 25, 2020
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Slow speed

Address: 5-6-145/2

Hi iam sai krishna. I taken reach 30mbps 200gb pack. I not getting even 39kbos speed in laptops. Called to customer care few time, but they haven't solved yet......
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A
Aneesh 114
Jun 24, 2020
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I want refund

Iam using hi reach from past 1month, i have been complaining almost every week to them, about iam not getting internet properly but they r not responding.

My net speed is 40mbps and hardly i am getting 5mbps.
So i want my money back i want my refund.
I paid for 6 months let them take 1month bill but i need the rest 5months money...
As soon as possible.
Thanks..

2-1-144/9, vs towers...
+4 photos
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A
Aneesh 114
Jun 24, 2020
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i'm complaining about net slow and i want refund

Hello
Iam using hi reach from past 1month, i have been complaining almost every week to them, about iam not getting internet properly but they r not responding.
My net speed is 40mbps and hardly i am getting 5mbps.
So i want my money back i want my refund.
I paid for 6 months let them take 1month bill but i need the rest 5months money...
As soon as possible.
Thanks.....
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S
Srinivasreddy Mudhasani
Jun 21, 2020
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Internet issues

Address: Karimnagar

Since may i am not getting hi speed net
Every time i raise a complaint they close without proper solution
I want my money back
Please refund my money l...
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B
balatilak123
from Delhi, Delhi
Jun 20, 2020
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Battery backup

Address: H.No.6-3-414, Kisannagar

Despite several complaints about battery backup the problem was not resolved. No proper response received either of the side...
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R
Ravimohan Reddy
Jun 20, 2020
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frequent interruptions in internet. disconnected as of now

Since yesterday mng i am facing facing frequent internet disconnections and from yesterday evening internet connectivity is totally not available. I have emergency works to be attended which can be done only with availability of internet connectivity. So attend immediately. Customer care gives a global statement such as 'as soon as possible' it will be attended. This will not help.
Contact numbers [protected] & [protected]...
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S
Samrat2420
Jun 1, 2020
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Connection pending

Address: Padmanagar Karimnagar Telangana

I have requested for a broadband connection to my home in rekurthi karimnagar on last monday. I was told that it would be done in 2 days, but still the installation is pending. It is very inconvenient for me as it is getting delayed....
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S
Suggala Sabitha
May 20, 2020
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No internet access

Address: 2-5-404, Buradha ragavapuram,khammam,507003

When I trying to connect I'm seeing No Internet and unable access anything...
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K
keep in touch
from Hyderabad, Telangana
May 14, 2020
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internet scam

Address: Hyderabad
Website: www.hireachbroadband.com

I'm mallesh_nrml, no internet access every day same problem, even if give compliant nobody came to solve problem but they closed compliant, i paid for one year with 20mbps speed but one month also net not stable, every week net issue, speed issue, compliant to customer care also no use, no proper response from service provider, atleast i asked to refund my amount. They not at all care customer voice, very bad service from hireach, this is...
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K
Keshireddy
May 14, 2020
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cable damage

Sir, i have lose broadband conection to my home due to the damage of cable wire or some box.. From last ten days.. But the company has not taken any action... At last i have lodged a complaints on 08.05.2020 & 10.05.202 vide my complaint nos.104254&104354 through my cell no. [protected] and so also on sevaral phone call reprasentations to the company employees... Even thouhg the company has not taken any action till today.. Kindly immediate...
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S
sandeepfirefox
May 8, 2020
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no internet signal

Address: Road no. 3, vidyaranya puri, value homes, karimnagar 505001

Hi Hi reach,

We lost the internet signal and complained to the operator, but still it is not resolved

User [protected]@gmail.com...
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L
laxmi [email protected]
May 7, 2020
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dayachesi problem ni chudandi phone chesthe busy vasthundi avvaru pattinchukoru

Address: korremula road visweswara colony road .3

Dayachesi problem ni chudandi phone chesthe busy vasthundi avvaru pattinchukoru...
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B
Bangaru Vamshi
May 4, 2020
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wifi has no access to the internet

Address: 8-1-198., Balasamudram, Warrangal Dt., Telangana Hanamkonda India - 506001

Every day at night statnards when am going use internet screen pop ups your wifi network has no access to the internet. I dnt know why it's happening every day and later at morning 9 am wifi have accessing and working. Total cheating. Am viewing through from another device my account showing that connection type offline and later after am rasing a complaint slow it's showing online. I think some thing is wrong with hireach people. And i had...
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