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Hi Reach Broadband Complaints & Reviews

hireachbroadband.com
1
Updated: Jul 25, 2023
Complaints 262
Resolved
6
Unresolved
256
Bad 😕 It seems that Hi Reach Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hi Reach Broadband reviews & complaints page 13

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K
Kmra.akmr
from Ponnur, Andhra Pradesh
May 20, 2018
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worst service cheating customers

Address: Hyderabad, Andhra Pradesh, 500086

Got my connection disconnected a month ago as i was not paid the monthly amount of ₹ 100/- towards power supply charges for internet box fixed in my house. Then i got the total pending amount and till now this box is not removed from my house. Am not a customer and these people are creating nuisance in my colony and harassing me to forcefully provide power supply and not removing the box till now even after a month. All attempts to complain...
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N
N. Ram Reddy
from Vasai-Virar, Maharashtra
May 1, 2018
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no proper connection and customer service

Address: 506001

We have renewed our wifi 1 year plan15mbps, 80gb. But the download speed that i got was 24kbps the next day. So, i have called the executive who has offered the plan and he didn’t pick the calls. Later we contacted the customer care and they didn’t send any technicians. We have called then the next day again, and a technician came to check the speed issues. But i noticed that they cheated saying 80gb but the account mentioned 60gb limit....
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Lokesh Pulivarthy
from Hyderabad, Telangana
Apr 30, 2018
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not rectified my problem since 14 hours I gave the complaint

Address: Warangal, Andhra Pradesh, 506003

No internet connection and no action taken on that since 14 hours I gave the complaint
I have registered a complaint that Im not getting a connection to use my broadband and already 14 hours passed away they don't even respond properly and they gonna rectify by 2 pm itseems and I'm a customer of that since 3 years
So please file a complaint on that and it not my 1st complaint it's not less than 40th one and they don't even...
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S
Sudhakar Reddy doddi
from Bengaluru, Karnataka
Mar 14, 2018
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cheating customer

Address: Hyderabad, Andhra Pradesh, 500049

I have been using this internet connection since 2 months. I have payed for 3 months. My plan is 40mbps (Which i never got). First month 10 continus days no internet connection. There on at least half day there wont be internet.

If you call the care, they really don't care about it. Their tech people will not available after 7:00pm. But they will appear at your door steps to collect the money at any time.

No...
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P
pankajMa
from Hyderabad, Telangana
Feb 21, 2018
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worst service, slow speed, it's cheating customers

Address: Hyderabad, Andhra Pradesh, 500086
Website: www.hireachbroadband.com

My plan is 40mbps but i don't feel as its 40 mbps speed its pretty low. If i complain to customer service they don't even care for it. And i must get 2mbps after fup of 200gb (Fake data from them i think) is over. But i get only around 0.45 kbps which is worst they, are indirectly looting us and that customer service people just fake us saying we solve it. Please take appropriate action...
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K
keerthi gaddameedi
from Hyderabad, Telangana
Jan 30, 2018
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internet

Address: Hyderabad, Andhra Pradesh, 502032
Website: hireachbroadband.com

I've taken a connection from this provider few months ago. Worst service ever. They cut the internet connection atleast half a day everyday. It's needless to say how important internet connection for someone who studies and works from home is. I make calls to complain and all they say is "there is a technical problem. We're working on it. Should be back in a couple of hours". And then it starts working after a day or a half, only to stop...
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P
pinaki1969
from Chennai, Tamil Nadu
Jan 24, 2018
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poor service and deny to refund the advance deposit amount

Address: Hyderabad, Andhra Pradesh, 502032
Website: www.Hireachbroadband.com

I am a customer of hi reach broadband for the last four months. I have deposited an advance for one year. But since they start the connection, never they provide good service since then. Also i am tired of complaining. But till date their service is not as per expectations. When i asked for disconnection and refund of my advanced amount. They refused to refund me back. Neither they are providing better service nor they disconnect and refund...
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S
surya srikanth
from Hyderabad, Telangana
Nov 29, 2017
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fup and other internet disconnection issues

Address: Hyderabad, Andhra Pradesh, 500097

The company ls fibernet has merged to hi reach broadband from there i am not able to get the right service from them. So i would like to complain to consumer for disconnection of my internet. Please help me with this. After merging the companies they are giving burden on the customers. The company is changing fup i want to get before means it is not giving the fup that i should get. And other thing is that due to the companies merge the customer...
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Bashaboina Abhinav
from Warangal, Telangana
Nov 11, 2017
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customer service

Address: Warangal, Andhra Pradesh, 506003

Called to customer care for three times in a day but no tech came forward to me and they even dnt answer the calls littrelly for like 15 times i just called them and no respect and way of behaving is tooo bad 👎.
I just subscribe a 1 year connection and they behave like this and i almost use this reach for like 6 years till now.
He said the technician will be coming tdy and he never showed up and even the customer support...
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D
Divya Reddy Yedururi
from Hyderabad, Telangana
Sep 7, 2017
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hi reach broadband

Address: 506004

I have been calling costumer care to increase my net speed from 5mbps to 20mbps since 4days... Please didn't respond to my complaint yet! And haven't given me any assistance! Worst services! Better don't go with this network! Costumer care people have no idea of what we are asking and they are just meant to say hello and bye! What sort of services are they going to provide! I'm going disconnect the network and tell people about the worst...
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N
Nizam@123456
from Vikarabad, Telangana
Sep 5, 2017
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always disconnecting internet connection

Address: 506001

I took unlimited connection for 3 months from hi reach broadband but it is disconnecting always. I complain many times but no solution, still the problem is continuing. Very bad technicians and very bad service and waste company. Charging high also. I suggest think twice before taking hi reach it is very bad company. I should complete 350 characters....
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A
abhi peddi
from Karimnagar, Telangana
Sep 4, 2017
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worst service ever!

Address: Karimnagar, Andhra Pradesh, 505001

My id: psrinivas_kmnr219
We have activated reach broadband service for 3 months and all went smoothly without any problems. But recently after the completion of 3 month plan we shifted to monthly plan and made the payment online instead of offline payment. We don't know the reason (May be because of online payment instead of offline) but the next day itself the internet went offline and when i reached to the customer care technician,...
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4
4s.saleem
from Hyderabad, Telangana
Jul 30, 2017
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frequent disconnection of internet- broadband service provided

Address: Hyderabad, Andhra Pradesh, 500030
Website: www.hireachbroadband.com

My name: shaik saleem younus

Address: plot no:22 h no:2 peace homes
Janachaithanya colony budwel rajendra nagar,
Hyderabad, 500030, india
Registered mobile : [protected].

Customer no 98658

I have been using hireach broadband internet since 11 months. I took 1 year package which is valid till aug 17 for rupees 8, 050. From the very beginning i am facing lot of difficulty with...
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A
abhi birla
from Hyderabad, Telangana
Apr 23, 2017
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Internet service

Address: 500082
Website: Hireachbroadband.com

I have taken static ip for my office from reach broadband with coustmer id abhishek_kd at kattedan hyderbad, i have never seen such a pathetic service in my life they take money for 12 months n internet stops working very next day of payment... Kept on calling on there customer care center n they don't give a damm about customer satisfaction.

They take the complaint n register it n after an hour or 2 they close the complaint...
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H
Hemantkarir
from Hyderabad, Telangana
Oct 18, 2016
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Cheats in name of internet providers

Address: Ranga Reddy, Andhra Pradesh, 500084
Website: hireachbroadband.com

Hi I am Hemant . I had taken a 6 month package from these bloody cheats on August 26th 2016 in Kondapur, Raja Rajeswari nagar, hyderabad.As of today (18th oct) I have already 6 complaints with them (Their DNS server perhaps keeps going down) but I did not mind that much as I already had decided post 6 months I would change my internet provider.But my company changed my office location due to which I have to relocate to another locality (BN...
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A
arjunray76
from Bengaluru, Karnataka
Oct 3, 2016
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Fraud excutive sent

Address: Ranga Reddy, Andhra Pradesh, 500092
Website: www.hireachbroadband.com

Hi i am arjun ray, i have requested for broadband connection on 02/10/2016 under the receipt no 61951. The executive name is ravinder. I told him that i need the connection on same day which is 02/10/2015 because i have to do some official work from home. He promised me the same and he have taken the 1000 cash and 1645 as check. I called same day in the evening and he responded my call he told that i have some urgent work to do so, your connection...
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R
Rachna Sehgal
from Delhi, Delhi
Sep 3, 2016
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Broadband

Address: New Delhi, Delhi, 110009

Hi
My connection number is 1329709. Previous i was using 10 gb, 5Mbps plan. Npw i changed it to 50 gb 5MBpS plan. Day by day network become worse. Speed shows onyly around 1Mbps. I paid complete year payment. Bt i have got fedup with its pooe network. So plz refund my pament. I did complaint soany rimes to the coustomer care bt they provide only temporarily relief. By all this i m getring fed up. Shen they visit my place speed shows...
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C
chowdary chowdary
from Karimnagar, Telangana
Jul 19, 2016
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Continuously interrupted services

Address: Karimnagar, Andhra Pradesh, 505001

I am continuously facing interupted services from karimnagar, telangana state hireachbroadband company. At the time of taking connection we are paid 6 month rental. I was loss some money and mental peaceful due to interupted service. More times i was given complaints. But not respond properly. Take action and compensation paid due to interupted services....
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M
Manoj Reddy Kandhala
from Karimnagar, Telangana
Jun 23, 2016
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Slow internet connection

Address: Karimnagar, Andhra Pradesh, 505001

I have been using this internet service from the past 1 year with 5mbps speed at 600/month.on june 13 2016 attracted by there 10mbps plan at same cost with vat as extra i opted to that plan and paid for 3months from the day 1 after choosing 10mbps i am not getting the same speed they promised instead i am getting inbetween 1to 5mbps during day time and in the early mornigs and at midnights iam getting 10mbps .i started calling them but they...
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S
Sunilpetloz
May 5, 2016
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Poor service of customer care & poor internet loss of connection every time

Address: Warangal, Andhra Pradesh, 506013
Website: www.hireachbroadband.com

I had gave a complaint on last 3 days for loss & improper internet, they didnt took any action and they were not responding to our cl, instead of avoiding the mobile no from 3 days, and the quality of internet was not so proper, actual plan of my net was 10 mbps, but what i am getting is 5mbps speed, so plz take action of this broadband and help the innocent people,...
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