Verified Support
Oct 21, 2019
Home Credit India Finance Customer Care's response Dear Shyam,
This is with regards to your query with Home Credit under reference number 02235726.
In reply to your query, I am pleased to inform you that your query has been resolved successfully as per the telephonic discussion which we had today.
We wish to inform you that the interest amount has been calculated using the flat rate of interest for the entire loan period.
The interest amount shall be appropriated to loan account on the basis of the monthly reducing balance of the loan amount.
In order to foreclose your loan, please refer below terms and conditions.
• Minimum 06 installments to be paid to foreclose the loan under this option.
• As per the loan summary letter terms & condition you need to make payment of the amount communicated by our customer care team.
• Nil foreclosure penalty charges will be applicable on the outstanding principal amount as per the loan summary letter terms & condition.
• To raise a request for Early Repayment customer have to call us before 5 days from last due date.
• Once the request is raised and activated with us customer is advised to make the payment within 48 hours to avail the benefit of Early Repayment option, which is as per the terms & condition of loan summary letter.
Meanwhile, we are closing this concern. For any further help, please feel free to contact us.
For quick access to your account information, please use our mobile application from Play Store here.
Regards,
Customer Support Team
Name - Kunta mohan edkey,
My installment amount-1522/- rs but by mistake I paid 15, 225/- rs this is more than monthly monthly installment i paid with this amount using Phone pe app
An extra amount is deducted from my bank a/c on 01/17/2020. Kindly refund my Amount Rs 13, 703/-