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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

www.hsbc.co.in

3.1

Updated: Jan 17, 2025

Complaints 1103

Resolved

681

Unresolved

422

Good! Hongkong & Shanghai Banking Corporation [HSBC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Hongkong & Shanghai Banking Corporation [HSBC] step up their efforts to fully resolve all complaints 👍

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Hongkong & Shanghai Banking Corporation [HSBC]

Recently resolved complaints

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Foreclose of loan in Feb 2021 but still CIBIL report shows open

Fraud in airline booking

Consumer finance loan account

Most useful reviews

reference code: {wclcs-10-204}, the hsbc bank of london parcel that contains an atm mastercard

receiving of mail from id hsbc. atm banking. uk@mail.com containing account information for fund transfer

Scratch card coupon guaranteed by HSBC

receiving of mail from id hsbc. atm banking. uk@mail.com containing account information for fund transfer

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 2

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Address: flat 410 , Estella, Whitefields

Hi Team,

I live in Estella, flat 410, Whitefields Kondapur, 500084 . Its been 6 months I have moved to the flat . My Immediate front building is HSBC and the issue is they start their OLD generator on odd hours, sometimes late night and early morning and the generator is defective which makes noise like a aeroplane.

The entire sleep gets disturbed, specially someone with disease and old age its a problem to...

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Address: visakhapatnam, andhra pradesh.

Hello Team,

I have ordered two products from amazon, opted as CODand paid through other card at time of delivery, as quality of products is not good i have returned the products and didn't receive refund from amazon to my bank account. even after the given time period given by amazon and bank.

amount of transactions 1499rs: rrn number[protected] and 1073.59rs, rrn number[protected].

please...

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It is to inform that, I had received HSBC Add on card ending with 7077 . As per the letter received alongwith the card, the offer on the card is as under :-
10% cashback (upto Rs.2000) on minimum spends of Rs.10000 in first 60 days across a minimum of 5 transactions.
Amezon voucher of Rs.250 on single transaction of a minimum Rs.500 in the first 30 days of issuance
3 Airport Lounge access to domestic and international...

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Sir we are from Chennai, Tamilnadu, India. We got an email from Mrs.Agnes Edna Dolby that she is willing to open a charitable trust in India and we replied for that mail after a week we got an email from Mr.Noel Quinn and he sent a form of ATM MASTER CARD. Then after a week I got a call from Mr.Steve Boris to pay Rs:15, 500/- INR for courier charges and we paid that after two days I got a call from a lady from HSBC Bank quarters Delhi and...

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I am Jayapradeep Subramanian. This is regarding my HSBC Credit Card [protected] which I am aware I closed in the year of 2010 and I just got to know that an amount of 15, 837 written off against the HSBC Credit Card in my name, when I took a CIBIL score report.

I had this card during the year in 2007 and I closed it and travelled overseas for three years and when I returned I was told of due amount I paid all the due amount...

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Address: 52/60 Mahatma Gandhi Road, 1st Floor Mumbai, 400 001

I hold a card with last 4 digit "0773", it got expired on 06/20, after that I didn't received a new card due to Covid-19 lock down and even online portal is not working (They changed the portal and added device login but there is no such device i have and the old login stop working)so didn't get any detail on the new card/old card/pending amount.

Got to know after few months that HSBC added interest on interest and made pending...

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Address: hyderabad

Hi
I would like to settle my credit card outstanding,

Please provide me the email to communicate to them....

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I am Preetham S P and an holder of HSBC credit card. I have received the card (Card No. [protected]) around 1 and half year back and I haven't received the pin for the same. I would like to close the card, for the same I tried to contact customer care whereas it is not reachable. So, kindly close the card and do the needful....

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Address: Juhu Branch, Mumbai

HSBC Bank has on the pretext of KYC closed a 20+ year account for which forms were duly filled, signed, and submitted. Over 6 email and online complaints have been made to bank portal with no response from bank. Meanwhile, I am unable to make any transactions nor pay credit card bills.

Not only has this caused inconvenience, but I'd imagine a bank with the reputation of HSBC would have the courtesy to reply to emails (Account/Relationship...

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Address: 212/76 7th cross Kaveri Nagar mahalakshmi

Hi my name is Mohammad fayaz I was taken car loan from hdfc with high rate of interest around 14.30% and also add insurance also total amount deducted 14271 every month now they people deducted 14271 and rts charges monthly 3 to 4 time 236 every month I am facing problem this one I connect to customer care but it's response seriously iam un happy from hdfc bank pls resolved and return my amount waterver you guys deducte from my account unnecessary...

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My HSBC credit card bill included FIN CHGS FOR LAST STMT around RS: 600. such a ### bill. And CUSTOMER service is worst. Please dont take credit card from HSBC bank....

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I Rajesh Bhutra did settlement of a PL No[protected] in Aug 2010 for Rs 64738.18 and paid the entire amount by 13th Nov 2010.
MY CIBIL shows written off amount of Rs 54, 899 even after 10 Yrs which I request bank to remove from CIBIL
I may be contacted at +91 [protected] as i have no hsbc email where i can mail this request....

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Address: 1/3 mahadev bhuvan andheri east mumbai

Hi Team,

HSBC bank credit card team has wrongly mapped add on card in my primary card for the person that i dont know 2 time, i informed month of Feb, Mar they reversed and again in Month of Aug they did same thing .

HSBC credit card number [protected]
Compaint Reference Number [protected] (KMM21213714V13445L0KM)

I am paying the bill for the person that i dont know,

I...

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Dear Team,

We have received a scratch card and a letter from Naaptol. Scratch card had prize of 12Lakh rupees.
The letter also had guaranteed by HSBC Bank.
Getting free 100rs is only tough, getting free 12Lakh rupees for no reason is highly unbelievable. Further suspecting, when searched on google, found it is fake. So kindly take necessary action on the same as they are using your Bank name for fraud.
General...

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Address: Hyderabd

Hi Sir,

I am a credit card defaulter, and I would like to pay the oustanding amount and close the account.
So please help me with the process details....

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Address: Bangalore

Website: Stayathome.co.in

Hello rajasekhar, thank you for placing your order[protected] we will share order tracking details within 48 hours with you

The above order was placed on 12th june.
Till now there is no response on this

I did not even get order tracking details.
Please respond. Money is already paid....

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Address: Hong Kong

Website: www.rbnscn.com

Hi, I am here to make sure is it true to get the cot code by paying $138800, so that I can get my money by transfer, please send me back e mail to confirm my complaint ([protected]@hotnail.com)...

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Address: Beeramguda, East Godavari, Andhra Pradesh, 502032

Dear sir/madam,
Please find enclosed our order details of flipkart and confirmation mail received from them as emi is processed on purchase date itself... But we have received card statement for full amount. We have already paid minimum amount our hsbc credit card as they may charge penalty for late payment.

Hope you will check with flipkart and advise immediately.

Kindly check and revert to [protected]@gmail.com...

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Address: Bund Garden Road Branch, 411001

I have been offered by hsbc platinum visa cc based on some corporate tie-up. I have been told that the cc is free of cost without any charges and some attractive offers. After activating the card, i did not get time to use it and in my first cc statement, i got charged for inr 2360 as primary card membership fee including gst.
When i raised a complaint against the official who sold me the card, he simply gave me one generic email address...

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Address: Rajkot, Gujarat, 360001

My client has transferred the gbp from his hsbc uk to my union bank of india branch.in this case hsbc india became mediator and converted gbp to inr and did neft in my union bank account.
Now i need e-firc to submit.
I called their customer care executive many times and they asked to visit nearest branch which is 250 km away.
I specially visited the branch and they told me to visit mumbai which is 800 km away.
On...

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