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I-ON Complaints & Reviews

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Updated: Oct 11, 2022
Complaints 283
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I-ON reviews & complaints(283)

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Address: D-VoiS Communications Pvt Ltd.KHR House,11/1 Palace Road,Bangalore 560 052.

I have disconnected my broadband in 2022 and the refundable deposit is not yet received from ION after 4 months.It is really annoying to call your customer care daily. The company is acting like they are cheats and not interested to refund the amount.
Account : ION_00680...
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Meenakshi1222
Oct 5, 2022
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False advertising and Scam

Me and my family decided to shift to a new place 3 weeks ago and so, contacted Ion Mumbai to check if they shifted wifi from to the new place. They replied with an affirmation and suggested that we renew the annual package as well since it was about to end. So, we did the same and 3 days ago, shifted to the new place. Today, called them up to ask about shifting the wifi, and they replied, " We have a technical issue and so, we cannot shift...
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Rajasekhar Vobilisetty
Sep 15, 2022
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Disconnected internet after paying money

Address: Rayadupakalu road, Kolamuru, Rajahmundry, Andhra Pradesh 533102

I have paid 6 months money and now internet provider offers cable connection free of cost. I requested them for new cable connection which is free and included in internet fee. Now I am asking for cable connection from last 4 months Evey time they re saying they will keep. But now they have disconnected my internet with out any notice and talking rash....
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Reeshahi
Jul 31, 2022
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Internet issue

Address: Bangalore

I have frequent internet issue. It gets disconnected frequently and the speed is very slow. I have contacted the customer service frequently and they always give fake promise of sending technician and no body came. They dont respond at all and i have contacted them nearly 10 times in past months. No help from their side. Its very difficult to work from home in this situation....
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Black Spades Z
Jul 23, 2022
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My wifi is not working. It shows a blinking red light

A small box which has the green lights. One of them shows red light. Please see to it soon. I'd no:- ION_114720
Behind provident apartments, chokkanahalli, banglore -64...
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Bhojraj Adhikari
from Mumbai, Maharashtra
Jul 4, 2022
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Security amount not refunded

Address: Bangalore

They not refunded my ammount that why my previus compalin has got closed thell me .

Hi I have take internet connection with ion details User id:ION_291692 Plan amount :472 DKPL-ONU-DEPOSIT :1500 on 2020 and closed it on 2022 and they initiated return the device following for return amount from last 60 days and daily getting some of the other reply like we are looking in to the issue why its take this much time, now today they...
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Address: Kamothe, Navi Mumbai

Hello,

I need to complaint of ION Internet provider in Kamothe. They are looting in name of Fibre change charges.
My Internet Fibre is cut from their DP (Distribution point) till my home, for which replacement is required.
Their DP is located in Public Accessed Area, where anyone can pull or damage the cable.

ION is asking me to bear charges for that cable, wherein they provide Internet service...
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wasimnkhan
Jun 29, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
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My internet was stop working on every 2 days

My internet was down every 2days, service person come and and resolved and told i don't have same connecter he told kabhi tak net chalenga mujko nahi malum kabhi bhi band ho sakta hain tum complaint Dalo office se koi a jayenga I told way this you should inform your office he told I am on leave from tomorrow you raised ticket same on visit but way I will suffer wean i was pay for month and internet disconnect....
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Apoorva Pahariya
from Powai, Maharashtra
Jun 10, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
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Internet service

Address: Bhandup west
Website: customer.i-on.in:9443

My internet connection is not working since last 54 hours. I have raised ticket and daily I am mailing customer care 4 time day. I don't get proper response. Nobody ever called me yet to discuss the issue. I have been asking on email every time please tell me the issue and ETA and if anyone working on it. Customer care and local Bhandup office is not responding. Even the local office technician don't pick our calls.
I am really frustrated...
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Pankaj Medhekar
Jun 7, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
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Net not working Properly

Very bas service ek issue resolve karne ke liye 2-3 dinka time lete hai. Etana ganda service hai....
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Pankaj Medhekar
Jun 7, 2022
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Not working Net Properly

Very bad service issue resolve karne ke liye 2-3 din lete. Ye aisi service hai leke pachatava hone laga...
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vmjatiwari
from THANE, Maharashtra
Jun 6, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
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Amount refund

Address: 405 SHALWOOD AARSH AVENUE HENDREPADA, NEAR BHARAT COLLEGE

Dear Sir,

consumer id H811792

I had made a payment for renewal as per link provide by your team .

As after payment they are saying services is not provide in that area

Kindly refund the amount on urgent

Thanks & Regards

Jaiprakash S Tiwari

Mob No [protected]...
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Janardhan Gokarn
Jun 5, 2022
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Wifi is not working. Red light recurring.

Address: 14/3, 1st main, 1st cross, Gokarneshwar Layout, behind, Behind Provident Apt and beside Coevolve northern star road, Chokkana Halli, Bangalore-64,

Connected devices show no internet. Red light in device. Please resolve it soon....
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Deepak Borge
May 31, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Wifi speed and connection

Address: Kharghar sec 36

This is very ridiculous to say that I'm very disappointed by the ion net service... Connection is not proper and the speed is too bad... My money is literally wasted.. I'm not at all happy with ion.. Thank u so much for giving such a great speed and connection...
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Praveen Rufus
May 27, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Internet is not good and problem with Monopoly in

It's been 11 I am using the internet service from the time it was SSV later it became D Vois and now ion from past 3 years I am using from ulwe sector 17 where the internet is pathetic and they have a monopoly in the building for internet where as in I can't switch internet and after frequent complains they are not responding and where they just give lame excuses it's been past 3 years the internet is not good nor the company office they...
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Abdulla Kauchali
May 26, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Loss of Signal

Address: Nerul, Navi Mumbai, 400706

Its been a day since our modem started showing LOS signal and since then we were unable to use the Internet...
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firoz77
from Navi Mumbai, Maharashtra
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Want refund (6 month pack)

Address: D-VoiS Communications Pvt Ltd. KHR House,11/1 Palace Road, Bangalore 560 052.

I have been complaining about frequent disconnection of internet yet the issue isn't resolved, due to which I have faced much problems wasn't able to attend an important meeting. kindly give my money back if you can't run your service properly....
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Aneekavat Thakur
May 21, 2022
May 23, 2022
This thread was updated on May 23, 2022
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The I-ON internet connection is unable to connect to my laptop

This has been happening for quite some time. My laptop is showing 'not connected' whenever I connect to I-ON....
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snjshinde7
from Mumbai, Maharashtra
May 18, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Internet works only 1-2 days in week

Address: Vitawa, Thane

ION internet works only 1-2 days in week and even after sending multiple mails to ION not received any positive feedback and seems they are doing this intentionally and cheating people.

No refund provided to me yet.
No call from ION management to me on this issue.
No reason provided for daily internet down....
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Kaustubh Ghosalkar
May 7, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Internet not working properly since past 2 months

Since past 2 months i am not getting proper service, i tried calling again and again to customer service but they are also not able to resolve it completely, if i-ON is not able to provide proper assistance to its customer this company should shut down itself, i have requested for refund as well no response received regarding that.

This is the worst service i have received from any broadband provider.

I WILL...
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