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I-ON Complaints & Reviews

1.6
Updated: Oct 11, 2022
Complaints 283
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77
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I-ON reviews & complaints page 2

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A
Akashmittal
from Delhi, Delhi
May 2, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Security amount not refunded yet

I disconnected my wifi connection on 25th March 2022. but, my security deposit (500 Rs.) is not refunded to my account yet.
everytime i raise a mail or call their customer support, they just assured for refund but never provide a proper solution

Its been more than a month now. no solution from ion end...
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K
Kaustubh Ghosalkar
Mar 18, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Internet service not working since past 1 week

Address: Ion broadband

I will never suggest any one to take ion internet service, after sales service i worst than a local internet provider, insted purchasing this broadband network i would have thrown my money in sewer.

No responce getting on my internet service since 1 week,
Its not working still...
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S
Saurabh_Jamsandekar
Mar 10, 2022
May 16, 2022
This thread was updated on May 16, 2022
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I-On Refund for payment H8 id - H381600

Hello Team,

I'm writing on behalf of my sister I-on account.
Name - Rohini Jamsandekar
Mobile number - [protected]
Id - nbc_rohini16
Email id - [protected]@yahoo.co.in

I have renewed the current plan of ₹- 1380 of 30M-90 days UL which was due today. As plan is activated but still not able to connect to internet I contacted customer care. They told me the internet provider...
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paramtapdiya@gmail.com
from Pune, Maharashtra
Feb 26, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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Wallet money refund and internet disconnect issue

Address: B-7, MITALI APARTMENT, RIGHT BHUSARI COL, PAUD ROAD, KOTHRUD

I have 500rs in the wallet, which is there in i-on net, now their company got split or separated as Trunet, and I cannot use this 500rs for anything and they are not refunding this amount as well.

This is complete harassment of customer and internet connection is also getting disconnected multiple times in business hours which impact business.

Please look into this matter and provide refund and compensation for...
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S
Samantha Banz
Feb 26, 2022
Feb 26, 2022
This thread was updated on Feb 26, 2022
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Merger with Trunet

Ion got merged with Trunet as per the local operator and I made two payments for the month of Feb 2022. Now the company is not providing a refund.. same response is given that the issue is being looked into.. I want me refund of 600rs and also compensation for the trouble this has caused...
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J
Janardhan Gokarn
Feb 10, 2022
Feb 26, 2022
This thread was updated on Feb 26, 2022
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Wifi down for the past 3days. Connected devices show no internet. The issue is still not resolved.

Address: #71, 6th cross, Balaji Krupa Layout, Hegde Nagar, Bengaluru-77

The router shows blinking Red light. Area:- Hegde Nagar
ID:- ION_114720.
Resolve the issue soon...
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J
Janardhan Gokarn
Feb 9, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Wifi error. Connected devices show no internet. The issue is still not resolved.

My id is ION_114720. Please check it and resolve it as soon as possible....
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J
Janardhan Gokarn
Feb 8, 2022
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Wifi error. Connected devices show no internet.

Address: #71, 6th cross, Balaji Krupa Layout, Hegde Nagar, Bengaluru-77

The router has a red light blinking....
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M
Mangeshjadhav1324
from MUMBAI, Maharashtra
Feb 6, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Worst internet service provider in Mumbai

Address: Shankar mandir, chembur, Mumbai 400074

I am a active user of I-ON broadband services from past 1-2 years but now a days the internet fluctuate every single day with the gap time of 3-4 hrs and the local vendor never respond on calls....
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S
Sudhir_248
Feb 3, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Internet not working since three days

Address: Satyam 2, flat 7 ,opp Vijaya Bank ( now Bank of Baroda) R C Marg Chembur Mumbai 400071

There is no internet connection. For last three days....
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K
k_iyer
from Kalyan, Maharashtra
Feb 2, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Long pending Internet issue

I am facing internet disconnect issue for months now. The connection is very unstable and gets disconnected every few mins. The green light of PON is blinking.
I have raised number of tickets but they are unable to solve the issue.The technician comes and cuts and joins the fiber cable.This is done 4 times now, but they are not looking at other possible causes.

Please help....
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S
Santosh310890
Jan 27, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Refund for payment

Address: D-VoiS Communications Pvt Ltd.KHR House,11/1 Palace Road,Bangalore 560 052.

Hello Team,
Greetings.

I am doing the follow-up for my refund from Jan 16, 2022, and still, I have not received and confirmation email from the refund team of the ION internet service provider. Without any communication to me, the ION internet service provider in Dombivali East, Thane -421201 got changed to Trunet service provider. I have already paid the renewal amount of rs 999 to ION internet and the Trunet service...
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Janardhan Gokarn
Jan 22, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
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Connected devices show no internet

Address: #71, 6th cross, Balaji Krupa Layout, Hegde Nagar, Bengaluru-77

Router shows red light blinking. I'd:- ION_114720...
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Address: #71, 6th cross, Balaji Krupa Layout, Hegde Nagar, Banglore-77

Router shows red light blinking....
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Sarvesh Sawant
Jan 18, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
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Ion internet service

Address: Kalyan

To whom so ever it may concern,

There is pathetic disconnection & slow browsing issue since last 15 days or a month. I raised a ticket so many times. Every time I am getting temporary solution.

If my net connection is not working how am i supposed to file a complaint though we have your outlet just below our housing Society. Its of no use, phones will be either switched off or they will not pick it up or tell...
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S
Sonu parkhe
Jan 12, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
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Internet very slow

Address: Hari om appartment mumbra colony diva

It's working very slow I am having 12mps pack and it's giving 7 Mbps...
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A
Amaan28
from Nashik, Maharashtra
Jan 7, 2022
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Wifi not working

Address: 12, fatema classic rehnuma nagar Wadala road Nashik 422006
Website: Ion website

Wifi not working form 4 hours. No one is responding from your support staff
Sandeep ghomal and yogesh bhonsale have blocked me They are your support staff members ([protected]) his number. Take some action and please resolve my issue asap....
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A
Akshayp92
from Mumbai, Maharashtra
Jan 5, 2022
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Refund Related

This is regarding my recent renewal with i-ON internet plan.

I've done the recharge on 03rd Jan 2022 of Rs.1380/- for 3 months of an internet plan. And I was not able to use the internet. So I contacted customer care. Then two technicians came to my place for the same on behalf of i-ON for resolving the problem. They told me that i-ON is not providing service in my area anymore and has been converted to Trunet Internet Service.br...
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M
manpreet kaur
from Navi Mumbai, Maharashtra
Jan 4, 2022
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Shifting service

Address: sai nagar, c -wing,flat no-601, sector-04,kalamboli-410218
Website: i eon

Internet connection shifting 6th Floor to 5th floor same building....
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S
Sanket Thite
Jan 3, 2022
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Services

Service is not at all good it worst than anything, also the service provider never picked the phone he always seems busy u need to check what the hell is going on...
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