Submit a Complaint
Claimed

ICICI Bank Complaints & Reviews

www.icicibank.com
3.3
Updated: Feb 25, 2025
Complaints 23665
Resolved
14263
Unresolved
9402
Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
ICICI Bank

Recently resolved complaints

View all complaints

Most useful reviews

260
ecsrtnchg debit of inr 590
251
ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.
203
icici bank ecsrtnchg charges hit on my account

Featured stories

590 Deducted 22 Times in my account
Savings account frozen without prior intimation.
Multiple transaction with deduction of amount by name of ecsrtnchg

ICICI Bank reviews & complaints page 1015

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vanishtalreja
from Mumbai, Maharashtra
Nov 19, 2011
Resolved
Report
Copy
Resolved

Unprofessional dealings

Address: Mumbai Suburban, Maharashtra

I had a requirement of a personal loan for some personal expenses, but was not sure if i will be eligible for the same, since i already had a home loan and a car loan, also since i am working in a bank myself was aware of the eligibility criteria that banks have.
My primary bankers are ICICI bank since the past 10 years, an executive named Anil from the Chembur branch of ICICI called up convincing me that not 100% of my requiremnet...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aaki_rama
from Mumbai, Maharashtra
Nov 19, 2011
Resolved
Report
Copy
Resolved

Be careful with ICICI Bank ATM, Allwyn Circle, Miyapur

Address: Hyderabad, Andhra Pradesh

I intended to withdraw cash of INR 3000 using my HDFC debit card on 07th November 2011 at 1.42PM. However, I got cash of only INR 1600 while the withdrawl statement showed INR 3000 debit in my account. During the same time, there were a team of two people inside the ATM room who completed loading of cash in the ATM. They were there when I got only INR 1600 and said it is a common issue with this ATM and I would get the credit in my bank account...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mohini sahu
from Chennai, Tamil Nadu
Nov 19, 2011
Resolved
Report
Copy
Resolved

token machine is not working since 10 months..

Address: Karnataka

ICICI.... Rajajinagar dr. Rajkumar road branch... Token machine does not work.. and it has been 10 month or above.... Datz a Pvt. Bank and has bagged number of awards ever... Plight..............!!!!!!!!!!! just a token vending machine .... a small stuff ... horrible... atleast dont claim to deliver best services bla bla bla bla bla..................
Helpful
Found this helpful?
1 Comment
Report
Copy
O
ozalladdha11
from Ahmedabad, Gujarat
Nov 19, 2011
Resolved
Report
Copy
Resolved

Unresponsive reply by ICICI

Address: Raipur, Chhattisgarh

Dear Mr. Laddha,

We understand your concern.

We would like to inform you that, whenever Customer will make a Partpayment on or before the Equated Monthly Installment (EMI) due date ,the effect of the Partpayment will be given in the same month which will be observed in the EMI payable by you in the next month, as the EMI will be collected on arrear basis.

If the Partpayment is made after the...
Helpful
Found this helpful?
1 Comment
Report
Copy
O
ozalladdha11
from Ahmedabad, Gujarat
Nov 18, 2011
Report
Copy

ICICI Bank-Non-Adjustment of part Pre-Payment Amount

Address: Raipur, Chhattisgarh

ICICI Bank-Non-Adjustment of part Pre-Payment Amount


Dear Sir
Inspite of our complaint of not crediting our accounts with the funds already deposited in loan account you have again sent us a statement which has all the flaws.PLEASE NOTE YOU ARE NOT HERE TO EARN ILLEGAL INTEREST FROM US .YOU ARE CREDITING THE ACCOUNT AS PER YOUR WILLS AND FANCY AND AT YOUR PLEASURE TIME SOMETIMES AFTER MONTHS WHICH IS AGAINST...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
arunc79
Nov 16, 2011
Resolved
Report
Copy
Resolved

CREDIT CARD FRAUD

Address: Pune, Maharashtra

Hi, I have been charged with following amount on my ICICI credit card[protected]XXXX) which is a fraud. I discussed with customer service and they are not ready to help me dispute this transactions.

Can anyone suggest and help me urgently

Date Ref. Number Transaction Details Transaction Amount
9-Nov-2011 7.45555E+22 LIVERPOOL POR INTERNET 2,477.56
9-Nov-2011 7.45555E+22 LIVERPOOL POR INTERNET...
Helpful
Found this helpful?
3 Comments
Report
Copy
P
puneet jan
from Guna, Madhya Pradesh
Nov 15, 2011
Report
Copy

Double payment through icici internet banking

Address: Indore, Madhya Pradesh

My mobile NO.[protected].On dated 31 July 2011 I was paid Rs.462.16 through ICICI bank internet transaction
due to host transaction I again tried this transaction.On verify account statement,it have shown double debit in my
account.But your company has not reversed this amount till date

Please treat as most urgent
Puneet Jain
[protected]
ICICI A/c[protected]...
Helpful
Found this helpful?
3 Comments
Report
Copy
A
ashishpascal
from Nawalgarh, Rajasthan
Nov 14, 2011
Report
Copy

Rs 28 deducted twice from icici debit card on a single transaction

On 2nd Sept 2011, i purchased jewellery from Dehradun for Rs 15000 through my ICICI Debit/ATM Card. On updating my passbook i observed that Rs 28 has been deducted two times for a single transaction



Kindly look into the matter and arrange to refund the 28 Rs at your earliest



Rajendra Prasad

[protected]

ICICI SB account no[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kumar_iloveindia
from Ernakulam, Kerala
Nov 14, 2011
Resolved
Report
Copy
Resolved

ICICI Lombard Parental Policy

Address: Chennai, Tamil Nadu

I am working with WIPRO and I have taken parental policy. I went to snakara netralaya to avail Cashless facilty. Initially they said I can avail the cashless option without any payment. Now they are saying my father is turning old and will have lot of diseases hence I can not avail any cashless facility. I would suggest WIPRO HR to not to take any policy from ICICI lomarda. They just cheat everyone. They are just fooling guys in WIPRO. I...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
kdabari
from Pune, Maharashtra
Nov 9, 2011
Resolved
Report
Copy
Resolved

Regarding Second disbursement from ICICI

Address: Hyderabad, Andhra Pradesh

Hi ,
I am kishore and my Home Loan Account number from ICICI : : [protected]
i was asked by the construction builder to release second disbursement from bank as part of the second disbursement.i am not sure how to approach with bank to get it released .
Please provide the Home loan agents of ICICI (Hyderabad) contact numbers to make the process faster.
the one who helped me in the process of first disbursement...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
B.V.MEHTA
from Ahmedabad, Gujarat
Nov 9, 2011
Resolved
Report
Copy
Resolved

non receipt of statement

Address: Ahmedabad, Gujarat

complaint is for not receiving of hard copy statement and last month i paid off on pelephonic request by bank executive. he prmised to send hard copy. how to pay this time till i dont get details of last two months statement ?...
Helpful
Found this helpful?
17 Comments
Report
Copy
M
Manas Dasgupta
from Mumbai, Maharashtra
Nov 9, 2011
Report
Copy

Account disabled for transactions

Address: Delhi

I have an ICICIDirect account and I normally transact in mutual funds. About 3 months back, the account notified me that I have to submit the KYC documents which I did that time, the account was still non-functional, after chasing numerous time, I am yet to be told what is the issue with the account and the bank is continuously extending its time time after time without giving any explanation - it has become a farce as to how these guys run...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harishankar U
from Pune, Maharashtra
Nov 9, 2011
Resolved
Report
Copy
Resolved

unblock of debit card

Address: Pune, Maharashtra

Hello,
i am an account holder in ICICI bank Magarpatta Pune branch. My ATM Debit card was stucked in Non ICICI ATM (Corporation Bank ATM) last week.Now i got my debit card through ICICI bank,but it was blocked. Kindly unblock my card. My account no is[protected].

Regards,
Harishankar UI...
Helpful
Found this helpful?
7 Comments
Report
Copy
N
narendra lendave
from Hyderabad, Telangana
Nov 7, 2011
Resolved
Report
Copy
Resolved

two wheeler loan NOC

Address: Mumbai Suburban, Maharashtra

Dear Sir,
I haven't taken any two wheeler loan from ICICI bank.I haven't got any Two wheeler from the bank.But it is showing in CIBIL report.Please suggest me on the same.
ACCOUNT DETAILS DATES
MEMBERNAME ICICI BANK DATE OPENED/DISBURSED[protected]
ACCOUNT NUMBER LTMUM[protected] DATE CLOSED -
TWO-WHEELER LOAN

Thanks
Narendra Lendave...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Roopeshwari
Nov 7, 2011
Report
Copy

QAB Charges (A/C No - SB 000201532618)

Address: Bangalore, Karnataka

To,
The Branch Manager
ICICI Bank Ltd
MG Road Branch,
Bangalore

Sub- QAB Charges (A/C No - SB[protected]

I am surprised and shocked that Eight Hundred Twenty Seven Indian rupees ( Rs.827 ) is deducted on 19th Oct 2011 from my account as QAB charges for Sept 2011 quarter even though, i have maintained the sufficient balance.

It is difficult to believe that...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
payalaneja
from Mumbai, Maharashtra
Nov 7, 2011
Resolved
Report
Copy
Resolved

Harrasing me and my family by phone calls and personally

Address: Ghaziabad, Uttar Pradesh

Dear Sir,

I've taken a loan in 2009 of 2.25 lakhs and started giving EMI's just after the next month of taking loan. I was not in the country and my father has given 2 EMI'S of 8k but they are not at all accepting. This bank is sending their agencies contractors and they are claiming that i've taken loan of 3.25 lakh rather than 2.25.......

They keep harrasing my family by going at my home...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
HORI LAL VARSHNEY
from Agra, Uttar Pradesh
Nov 6, 2011
Resolved
Report
Copy
Resolved

Deduction of a big amount in the name of transaction Charges

Address: Aligarh, Uttar Pradesh

My wife have a Current Account No.[protected],A/C Shree Ganesh Filling Station,Jalali,in the ICICI Bank, Gandhi park Branch, Aligarh,U.P., At the time of opening account, there was a tie-up with the Hindusthan Petrolium and the ICICI Bank, and there was no charges.Since Jan 2010 to Aug.10 the bank deducted Rs.97,036.00 in the name of transation charged,with out any notice to opt the the categary of the bank account.Kindly refund our money...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
B.V.MEHTA
from Ahmedabad, Gujarat
Nov 6, 2011
Resolved
Report
Copy
Resolved

credit card statement not recd for last 2 months

Address: Ahmedabad, Gujarat

not receiving statementa since last two months
icici bank credit card no [protected]
my email i.d [protected]@yahoo.com...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sushil3012
from Mumbai, Maharashtra
Nov 5, 2011
Resolved
Report
Copy
Resolved

Request for No Dues Letter for ICICI credit card A/c. No. 4477 4663 5167 9005

Address: Mumbai Suburban, Maharashtra

To, Date : 27.10.011
The Manager,
ICICI Bank Ltd.,
Sipz, MIDC,
Andheri-East,
Mumbai-400093.

Sub. : Request for No Dues Letter for ICICI credit card A/c. No. [protected].
Dear sir,
Please issue me No Dues Letter for my above Credit card, as I don’t have any dues/ outstanding on this card. Please note that there are harassment calls from your bank and making...
Helpful
Found this helpful?
1 Comment
Report
Copy
Jaishree D
from Navi Mumbai, Maharashtra
Nov 5, 2011
Report
Copy

Closure of ICICI Safety Bonds Issued in 2001

Address: Thane, Maharashtra

Hi,

I had bought the ICICI Safety Bonds , 4 numbers, each cost of Rs. 5000, in Year 2001, whose Maturity Date was after 3 yrs i.e 2004.
I want to close these ICICI Safety Bonds.
I went to the ICICI branch, Kopar Khairane, they said these are the very old bonds, and they do not serve these requests.
Hence would like to know the process to redeem these bonds.

The details are as below:br...
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Vijaya Bank
1.4
(422)
Ideal Commercial Credit Multistate Cooperative Society
1.4
(18)
SMERA Ratings
1
(5)