Claimed

India Post Complaints & Reviews

www.indiapost.gov.in

1

Updated: Mar 31, 2025

Complaints 9006

Resolved

1499

Unresolved

7507

So far, so good. India Post is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope India Post will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to India Post

Having problems with India Post?

File a complaint and get it resolved by India Post customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

India Post

Recently resolved complaints

View all complaints

parcel not delivered (article ck466764999in)

Post not yet recieved

My registered parcel was stuck in Delhi RS TMO... when I tracked the status my parcel reached Delhi on 12/06/2024

Most useful reviews

my items has been dispatched from air lgbi ap tmo assam but after 6 day's nothing shown any updates..

Over a week delay at KOL AP TMO

item dispatched from new delhi rs tmo but, tracking not updated!!!

my items has been dispatched from air lgbi ap tmo assam but after 6 day's nothing shown any updates..

Featured stories

Delivered damaged package and product

Items missing from my box

Ignored our valuable suggestion, allowing corruption and tempering go on in India Post

India Post reviews & complaints page 137

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Imphal

My parcel is stuck at Air LGBI Tmo with tracking number-PP[protected]IN.
Why always no update is shown when it got dispatched from Air Lgbi tmo Guwahati.
I am really concern abou the product which I am eagerly waiting for the same to get handy.

Please do something and act on this....

Helpful

Found this helpful?

Write a comment

Address: GUWAHATI NSH

Hi my item was dispatched to Air LGBI P TMO ON Date 10/04/2021 but it's not moving further.Since it is speed post it should have reach destination early.Tracking number -PP[protected]IN .
I request to post office to share or forward the complainant to concern hub and expedite the process .
We expect important documents to get delivered early but in return post office is not taking any responsibility.
No point of having...

Helpful

Found this helpful?

Write a comment

Address: Lala ka nagla

Dear Sir,
my nearest post office branch not any service provided last 20 days...

Helpful

Found this helpful?

Write a comment

Address: new delhi

Ref no ED[protected]IN, was not delivered at address mention on it. The address written on the parcel and the address in the system is different and hence it was most likely delivered to a wrong address. i and the person who was supposed to receive the parcel both got a message saying item delivered but they did not receive it. it’s the irresponsibility of the delivery guy and the post office officials to enter wrong address in the system...

Helpful

Found this helpful?

Write a comment

Had booked a Speed Post consignment on 08/04/2021 from Bhawanipore PO (Kolkata) to Hyderabad. The Post Office seems to have sent this to Agartala instead and the customer care is unable to register a complaint. This is an important document which is absolutely necessary for sanctioning of loan and has to reach within this week.

Not getting any favourable response or sense o[censored]rgency from the department. Please help expedite...

Helpful

Found this helpful?

Write a comment

-Date: 06/04/2021 sent
I had sent a post to Germany but the tracking status is not being updated on the India post website and their customer care numbers are not available.
-Desirable resolution: Updation of tracking status and ontime delievery of document....

Helpful

Found this helpful?

Write a comment

Hello,
My speed post has not yet arrived to its desired destination it's been one and a half month since I posted it (1st March to 15 April) may i know what's the problem and when is it going to reach the receiver is waiting it has important files in it which are about to expire and if it reaches late after its expering date thn I guess you should keep it to yourself no need to send it and thanks you to my admission will be cancelled...

Helpful

Found this helpful?

I ordered from a website & they dispatched my parcel through indian post on 5.4.21 and it's dispatched from panvel sorting & there is no update from 10.4.21 & I haven't received the package till now & no one is replying I have shared the screenshot below....

Helpful

Found this helpful?

Write a comment

The tracking status shows that the item delivery has been confirmed on 13/04/2021 15:44:03. But I have not got the package. . There was a phone number of recipient provided on the label & yet I did not received a call.
Location: Noida Sector 62...

Helpful

Found this helpful?

Write a comment

Respected Sir/Madam

We booked two parcels (EP[protected]IN on 16.03.21 and CP[protected]IN on 19.03.21) with India Post to be delivered in NZ. Its been almost a month we still have not received our parcels. tracking tools shows that both parcels are still sitting in Delhi.

our family have tried to contact the customer care for the update but had no luck. I have asked the company on facebook and twitter too for the...

Helpful

Found this helpful?

Write a comment

I had booked a parcel on 17/03/21 and today it is 14/04/21. The status of my consignment shows received at Kolkata TMO on 31st of March. India post customer service is pathetic. No one can answer queries. Poor service will never use it and ask people not to avail the poor service. I have raised a complaint too but there is just no response My consignment number- EW[protected]IN. Kindly revert...

Helpful

Found this helpful?

Write a comment

My Package ID: EK[protected]IN has been dispatched to the wrong pin code. The correct Pincode is 791110 but instead, the Pincode mentioned by the India Post Executive is 799001. How do I rectify the error? The package is in transit currently...

Helpful

Found this helpful?

Write a comment

Address: GHAZIABAD CSO (CRC)

I would like to lodge a complaint as the parcel is not moving from 25 March 2021. It is stuck in GHAZIABAD CSO (CRC). It is an international parcel from australia. The parcel is supposed to go to Greater Noida. But they are not moving the parcel....

Helpful

Found this helpful?

Write a comment

Plz deliver it early. Urgent...

Helpful

Found this helpful?

Write a comment

Address: 2623 urban estate. Phase1, Phase 1. Dugri road. Near CRP Quarters.

This was booked from Delhi. Has not reached . Delivery area is Dugri. It's very urgent....

Helpful

Found this helpful?

Write a comment

Homeopathic remedies for my son got stuck with Indial Postal System .
It is showing custom hold with Mumbai EMS Speed Center since 31st March'21.
I tried to get in touch with the office but nobody picks up the call.

kindly help me here.

Thank You...

Helpful

Found this helpful?

Write a comment

Hello, my International package from Germany has been on hold for more than three months at Kolkata AP TMO

RC[protected]DE

It's been released from customs already but what's the reason for causing delay to this extent.

I request you to kindly release the package.

Thanks!...

Helpful

Found this helpful?

Address: Hatikhira, Patharkandi, assam.

Website: indiapost.gov.in

My speed post was not tracking and moreover the postman doesn't enterd the data on computer whenever i search for tracking information it shows that no data found.And there is no message that i have submitted my speed ppost when i approach to post man he neglected my concerns and busy in his work. I asked him when my percel but he said that he don't know. Sir u will be very kindfui[censored] take the matter seriously. Tracking number - ES[protected]IN....

Helpful

Found this helpful?

Write a comment

Address: Charar i sharief, 191112 post office

I have ordered pvc ordered on 2nd march 2021 and today is 8th April, still not received my parcel and also ### tracking details not getting updated its stuck at post office from 20 days, no update after that . Delivery date was 17 march ... tracking number UC[protected]IN...

Helpful

Found this helpful?

Write a comment

Address: UGF 10, Surya Heights Behind ABES Engg College Chipyana Buzurg Greater Noida West

The consignment no. EU[protected]IN has not been delivered to the required person and the guard hasn't got it in my society.
But the tracking shows that the item delivery is confirmed....

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR