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IndiaCakes.com Complaints & Reviews

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Updated: Nov 16, 2024
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IndiaCakes.com reviews & complaints page 4

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S
s sundari
from New Delhi, Delhi
May 19, 2023
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Order Id -22101022

I ordered a cake on your site with same day delivery yesterday night along with an extra fare of Rs 250 for quick delivery. I also made my payment. You have not processed my order yesterday instead I got a reply on your site that the order will be delivered today. If I need it today I wouldn't have ordered it yesterday with same delivery. Pathetic service.i called the contact number twice. I texted through chat. But no response. If you're...
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P
pramaniksova
from Alipurduar, West Bengal
May 15, 2023
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Fraud

Address: Pune, Maharashtra
Website: INDIACAKES

After payment for the cake they send me a mail to send extra delivery charges for long distance route..I tried many times to contact them but they did not respond.. after all they didn't deliver the cake and also did not refund the money..scamed totally...
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P
pramaniksova
from Alipurduar, West Bengal
May 15, 2023
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Birthday cake

Address: Tamluk, purba Medinipur
Website: India cakes

Today I ordered a cake..after transaction of money they send a mail ..to pay extra delivery charges for long distance route..I tried to contact them many times but there was no response..after all they did not deliver the cake ..and also did not refunded the money.it's a fraud page .. totally scamed.....
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P
pramaniksova
from Alipurduar, West Bengal
May 15, 2023
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Fraud

Address: Tamluk
Website: India cakes

Today I ordered a cake from INDIACAKES.after transaction the money they send a mail to pay extra delivery charge for long distance route. And it was not in delivery details before paying money.when I asked them by mail there was no response..and I tried many times to contact them ..they did not respond.all over they did not deliver the cake ..its a fraud page .. totally scamed...
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S
Spidyshivam
May 15, 2023
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Cancellation of order #22100854

I want to cancel this order because it was meant for 14/5/23 at 12 midnight.
Also, today again I received one more email regarding extra charges for delivery.
So, I want to cancel and take my full refund because it's too late for the purpose.

Also, one suggestion for the telephone support team, their talking attitude is so ridiculous, they don't know how to talk.. Moreover, they mentioned that I am talking non...
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T
tasneemk
May 14, 2023
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Order regarding delivery

Address: Pune, wanorie
Website: Indiacakes.com

I ordered a cake one day before to deliver it to the next day. After making payment next day they send me a link to pay extra delivery charges. When I call on customer care they talked to me very rudely and disconnect the cal.

Need an immediate action against it. Either deliver the cake or refund the money....
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B
bipinsingh0732@gmail.com
May 13, 2023
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Cheating company

I was ordered cake dated 12/05/2023 paid full payment ever additional payment said by company but cake not delivered, not any coordination, not reply me .
Take immediate action against the company...
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S
Simi Praveen
from Cherthala, Kerala
May 13, 2023
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Cake

Address: Pune
Website: Indiacakes.com

I have ordered the cake and no refund received yet...
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T
Tarisha S
May 10, 2023
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Supply of items and not delivered all items

### service, pathetic people, will never order from them ever again and will advice if you do not want your money to be wasted, never order from them ever...
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K
khursheedali17@gmail.com
May 7, 2023
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Not receive cake

Address: Khanpurkhairathi,hussainganjpost,siwan-841237bihar

This is 2nd time that Ur service is not good.First time u did not send cake and even u did not transfer my money back.you changed into coupon. Although I ordered cake on my coupon amount for today. Even though u did not send my cake. I want my money back....
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F
fineprashant23
May 5, 2023
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Accepted the order but did not deliver.

Address: Pune

I have placed an online order for cake delivery today. My order no is 22100245. They have deducted money from my account but didn't deliver the product. When I enquired about this after 4-5 hrs, they simply said "Delivery not possible today" I have attached chat screenshot for your reference.

Please refer below transaction details:
Transaction ID: 22100245
Rs. 471.56 Paid to www.indiacakes.com

via...
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N
Nandita Manjhi
May 5, 2023
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Fake Website

Address: Online

I ordered the anniversary cake for my parents. I paid INR 1247.50 but their website shows Pending payment. I also added delivery as AS soon as possible by paying 200 extra.
They never receive calls. Their auto voice always says my call queue is number 3 and keeps me waiting.

I won't be sending them cake after their anniversary date is over. Please refund my amount. Too much time wasted. Also please block this site....
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Website: www.indiacakes.com

I have ordered the cake for my sister wedding anniversary on 26th April for 1/2 kg cake. they charged me Rs. 832.50 towards the cake and delivery charges. After one hour of the payment, they were sending me the link to pay additional Rs.150 towards extra delivery charges. I asked them to cancel the order and refund the money. Their customer care is very rude in answering the calls and disconnect the calls without response....
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D
docashok
Apr 28, 2023
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Cheating

Very bad service. Cheaters to be precise. I ordered a combo of birthday cake and rose bouquet worth Rs.950 on 21/4/2023. It was supposed to be delivered on 22/042023 between 12pm to 6pm. On 22/04/2023, they sent me a message and email asking for Rs.250 extra long distance delivery charge. They had agreed to deliver it after asking the pin code at the outset. Still i had no choice, so i paid Rs 250 extra. But till date cake has not been delivered....
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I placed an order[protected] from Indiacakes.com. They did not deliver the cake and after repeated emails they are not giving my money back...
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Address: F-07, 1'st Floor, North Block, Sacred World Mall, Wanowrie, Pune, 411040, Maharashtra ,India

It started on April 24 2022, I have placed an order for a cake that to deliver on the same day between 9:55 - 11:55PM for which i have been charged an additional amount of 250 along with cake charges 545 and taxes 24.53, a total of 765.03 was paid to India Cakes. But it was never delivered, after repeated calls and mails, they have provided a discount coupon of Rs 515.03 and When i asked about additional RS 250 and Rs 30 they said that will...
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Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

It started on April 24 2022, I have placed an order for a cake that to deliver on the same day between 9:55 - 11:55PM for which i have been charged an additional amount of 250 along with cake charges 545 and taxes 24.53, a total of 765.03 was paid to India Cakes. But it was never delivered, after repeated calls and mails, they have provided a discount coupon of Rs 515.03 and When i asked about additional RS 250 and Rs 30 they said that will...
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P
pampa majumdar
Apr 19, 2023
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Cheating with consumer

Address: Malti Tower, Near Kiran Banglow, Tarabai Park, Kohlapur, Maharashtra416003
Website: IndiaCakes.com

I ordered cake and flowers for CJM, Reckong Peo, Kinnaur. on 13th April 2023, they took payment and confirmed the booking ID, which is 22099358. Then yesterday they charge more extra money for delivery, as the place is far through mail and chat. Till evening we had a chat, but after 5pm, they stop chatting. There is no such phone no to talk [protected].
They are the cheater company, they cheat small amount from the people, and people...
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L
Lavika@99
from Jammu, Jammu and Kashmir
Apr 18, 2023
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Have placed order, yet not received the delivery

Earlier also I wrote mail and tried to contact their executive, but no response. What kind of service it is!
I placed an order on 17th April for truffle cake to be delivered in Katra (Nangal road) but it is 18th April today and it is yet not delivered.
No information about delivery status!

Order no. 22099502

Want refund or immediate delivery!...
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T
Tukuna@9876
from Delhi, Delhi
Apr 17, 2023
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Request for Refund

Reference to subject mail i have ordered online cake delivery from https://www.indiacakes.com on 15th Apr'23 with order id 22099412 successfully payment of Rs471.56/- with bank reference no[protected]. The orderd has been scheduled for delivery on 16th Apr'23. But on 16th Apr i git another message for Indiacakes.com to pay extra Rs.300 for delivery as destination pincode. I have replied on that mail that why same charges was not mention...
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