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IndiaCakes.com Complaints & Reviews

www.indiacakes.com
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Updated: Nov 16, 2024
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Payment was successful but the cake was not delivered and no refund was processed
Third class fraud company, no delivery on time, no refund.
Did not deliver me the cake

IndiaCakes.com reviews & complaints page 7

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K
kamalkaur138@gmail.com
Oct 18, 2022
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Fake products posted

Address: India Pune Maharashtra
Website: Indiacakes.com

In further to my previous complaint of not receiving the products for timely delivery I was shocked to see what I received next day at night. They are frauds and posting fake pictures. They charged me so much and also paid extra fee for timely delivery but products reached at night the next day after many disconnected calls from them and 5 emails. I was shocked to see what I ordered and what they delivered. Why these companies are not providing...
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M
mohdfaisalshajhan@gmail.com
Oct 18, 2022
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Cake not delivered and never got refunded

Had really bad experience with them, very bad customer service. They do not reply to messages or emails on time, very bad communication. They accept the order and the money and later will come back with issues and won't even refund the money you paid. Horrible customer service, will never order with them ever again....
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K
kamalkaur138@gmail.com
Oct 18, 2022
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No services, no delivery of the products ordered online. Called them up 3 times and they kept disconnecting my call.

I ordered a cake, flowers, fruits basket and sweets, all for my parent's anniversary. The order was placed one day before and they advertise same day delivery. I paid 5090rs and extra money to be delivered before 2pm. Forget about 2pm next day, they still have no idea where the order to be delivered. I called up 3 times and their customer services are appalling, on questioning why it's not delivered, they had no answered and kept me on hold...
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P
Parinita Bahadur
Oct 17, 2022
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Ordered cake online but it was not delivered neither did they refund the money nor are they responding now

I had ordered cake to be delivered at another location. They asked me to make the payment first. They did not deliver the cake and stopped receiving my calls and did not respond to my emails as well.
Firstly, it was such a big embarrassment since the cake was not delivered and secondly I lost my money.
Will not recommend this site for online orders....
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S
supriya H
from Bengaluru, Karnataka
Oct 12, 2022
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Not received refund amount

Address: #019, Golden Rays Apartment, Devarachikkanahalli main road, Near chowdeshwari temple

Placed an cake order on 27th Sep 2022. Order Number 22091317. But they never delivered it and not received my amount as well.

Disonnecting my calls continoulsy. Tried reaching them more than 100 times....
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D
Daiju
from Thrissur, Kerala
Oct 10, 2022
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Not delivered the ordered cakes

I have placed a cake on 8/10/2022, Order Id[protected]. The item not delivered till yesterday. Please cancel the order and refund the money....
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N
NEHA Jay
Oct 7, 2022
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Order unfulfilled twice

I placed an order for a birthday cake on 13th May 2022 of order value Rs920 (order num 1732207). Upon payment of rs920 online, indiacakes sent a new payment link for additional payment of rs 250 extra for delivery. This order was not delivered. Indiacakes provided a coupon code of value rs 920. I placed a new cake order on 6th October and they did not even deliver this order. This is a fraud company established to loot money from innocent...
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B
bhawna singh 1308
from pune, Maharashtra
Sep 30, 2022
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Refund amount not received

IndiaCakes.com — Cake was not delivered no refund also

Bhawna Singh

order no #22090329
price paid- RS. 576.45
additional charge for delivery- RS. 275

TOTAL AMOUNT I PAID - RS 851.45

Pathetic service, totally fraud, no customer service. I ordered a cake on 8th September for the same day (flexible time delivery) they didn't delivery my cake on time when i called first...
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P
pooja chhibber
Sep 30, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
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Insufficient info about the orders

Address: Pune
Website: Cakesindia.co.in

On 29.9.22 i ordered a cake and paid the amt online but i got an email after 2hrs for more money as dilievery charges . Why the dilievery charges were not shown while i was making an order ..
I sent 4 emails to cancelmy order that time only but no response .i contacted on phone alsobut very rude behaviour of staff. Kindly inform when will i get my refund as the cake wasnt delievered at
Jammu . Reply ASAP
Order no 22091367br...
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D
dasari arun
Sep 25, 2022
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Am complaining about a cake delivery

Invoice #[protected] for Order #[protected]
I have placed an order on aug 28, but it was not delivered.please cancel the order .and refund my amount...or relocate delivery on 7 oct 2022 to 500037 pincode ....
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R
rup deval
Sep 24, 2022
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Extra charges and refund issue

Address: pune

I order cak on 24th september 2022 for pithoragarh...at the time of order i selected free delivery option nd paid amount of 515rs nd after some time iwas getting payment link for extra delivery charge via rozay pay nd then i called to customer care nd i asked why i m getting payment if i already paid nd she said chodo yr ignore kro use then i ok order to place ho gya h na koi issue to nhi h she siad no issues... nd then at 6pm i again called...
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M
Mannuvigilante
Sep 17, 2022
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Money not refunded

@IndiaCakes I booked a cake on 1st September vide order no. #[protected] I was asked to pay 275 extra for delivery. But i mailed that I won't pay the extra money so please cancel my order. Till date I haven't received my refund of 471, nor the cake was delivered....
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S
shailesh pad
from Mumbai, Maharashtra
Sep 17, 2022
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After order - demanding extra delivery double charges

Website: orders2@indiacakes.co.in

We ordered cake Rupees 515/- thru order number[protected] Jammu - IndiaCakes.com which shows free delivery.

But after 5 hours no delivery and emailed us to demand additional two fifty rupees for delivery, else delivery on hold.
It's all after customer care office working hour so we unable to track or complaint....
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M
Mazahir Usmani
Sep 14, 2022
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Cake was not delivered no refund also

Pathetic service, totally fraud, no customer service. I ordered a cake on 4th September for 5th September (flexible time delivery) they didn't delivery my cake when i called first no one answered later after few called when someone answered they said they couldn't delivery because of rush that day. They said they can deliver next day that was on 6th but the said for that I have to pay additional charge for delivery. Later I called then...
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S
shraddha_sharma35@yahoo.com
from Pune, Maharashtra
Sep 10, 2022
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Cake not delivered

Website: www.cakedelivery.in

This complain is regarding the cake which hasn’t been delivered to the concerned party and the order was placed on 9th September 2022. The order was placed in the name of Priyanka Moon..Kindly look into the matter as I need my refund regarding the same...
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S
Saylidalvi
from THANE, Maharashtra
Sep 9, 2022
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Amount not refunded

Website: Www.indiacakes.com

I had ordered cake from indiacakes with order id 2290376 of amt 600 rs, still they are asking more 300 rs as delivery charge, i asked them for cancellation and they havenot refunded ny money...
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P
ppreeja5
Sep 5, 2022
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Order No 1735593

I didn't get the cake as well as refund. Fraud people. They sent coupon voucher which is not working. I need the refund...
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S
Susanth KS
Aug 31, 2022
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Money Collected, but product not delivered and not responding now

Address: Mumbai

I am an Indian citizen residing in Qatar. I have ordered an anniversary cake on Saturday (27 Aug 2022) for my parents through Indiacakes.com. My order ID is[protected]. Total amount paid was Rs.948.36 which included Shipping & handling charge of Rs.250/-. This is the charge for speed delivery as per their advertisement in the website. Screen shot of order confirmation & current status of it is attached here. After few hours of order placement,...
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S
sn5
from Kendrapara, odisha, Odisha
Aug 24, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
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Food order regarding

Address: Pune

This company is totally fraud.because he takes my order and also deducted my money, but don't delivery my order as right time. There customer executive misbehaving to me anytime....
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A
aksha321
from Delhi, Delhi
Aug 18, 2022
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Fraud

Address: Corporate Address :- FF 07,First Floor,North Block,Sacred World Mall,Wanowrie ,Pune - 411040

I ordered a cake with them, after ordering about 800 to ₹ 900, they said that you have to pay the delivery charge separately, ₹ 275, I sent that amount to them, after that they stopped taking calls 25 to 30 times When I called after that it says that your order will reach by 7:30 in the evening when I did not get the order, when I called, it was mentioned in it that the call takes place only till 7:00 in the evening

Whereas...
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