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IndiaCakes.com Complaints & Reviews

www.indiacakes.com
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Updated: Nov 16, 2024
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Bad 😕 It seems that IndiaCakes.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Payment was successful but the cake was not delivered and no refund was processed
Third class fraud company, no delivery on time, no refund.
Did not deliver me the cake

IndiaCakes.com reviews & complaints page 9

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A
Amina Isma’il Sidat
Jul 12, 2022
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Paid for cake and extra for delivery no cake delivered

Address: Online

Ordered a surprise cake for my Nephew, I paid extra for delivery as they sent an email after placing the initial order saying delivery will cost more…
Cake was supposed to have been delivered on the 10th of July and 12th July still nothing has been delivered… their live chat colleagues have no idea what is going on… one is saying delay is due to heavy Rain, other is saying franchise is not accepting orders the email says it’s...
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Godlyn Sara Varghese
Jun 30, 2022
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Scammers, they charge delivery charge and never give refunds

Address: 246, E, EGALE FIVE SHRIKRISHNA COLONY, PATOLEWADI KOLHAPUR Kolhapur MH 416005 IN

I had ordered a cake on 30th of may they charged extra 275 for delivery and never delivered, now when i called they says they will keep that money and cant deliver the item, customer service is pathetic, they will disconnect the call if they dont have answers for your queries so rude and pathetic way of communication. No refund only gift cards and that too cant be used in most of the locations, i would rather call them scammers instead of...
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S
srujanak
Jun 29, 2022
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Cake not delivered and amount not refunded. Scam Website

Indiacakes is a scam website. I ordered a cake for my dad's birthday and paid additional fees for the fast delivery. They didn't deliver the order and didn't respond to calls and emails. They didn't give the money back also. It is the worst website. It's totally fake website. If anyone experienced the same thing please post reviews otherwise these guys continue this type of scams....
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G
Geetha Pemmaraju
Jun 28, 2022
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Ordered cake not delivered

I have ordered cake and not delivered and money is also not refunding

It's been a month now you are not refunding money...
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S
Shefu03
Jun 19, 2022
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Hidden charges and pathetic customer service

There are extra hidden charges that are shared after we place the order and pay. After completing the order and payment, they send another email with extra charges and keep your order on hold until you pay those charges.
Customer service is pathetic and uneducated. The Track link does not work that is shared in the confirmation email. It is a fraud website and should be banned...
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L
LiyaDove
Jun 18, 2022
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Cake not delivered and amount not refunded

I ordered cake on 4th May 22 and reply was cake couldn't be delivered . And when I enquired amount amou t they informed that they will be providing coupon which can be used in next order.
I used this coupon and ordered cake on 18th June 2022 and again they reply as cake could not be delivered for order No 1734042

Fraud company and worst service cheating people in the name of delivering cakes.

I don't...
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G
gowthaman socrates
Jun 18, 2022
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Indiacakes cheaters

I placed an order (birthday cake to my wife) at indiacake.com and Also paid for midnight delivery (11.55 am) extra 250rs. Fortunately, for the receiver, I gave my number. Around 8:30 pm delivery boy called me for the location, I ask the delivery person where is the cake from. The delivery guy said we aren’t coming from that company directly. We are only intermediate. That website paid money to us, we go to bakery, order cake, & delivered...
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A
Arthi Kannan
Jun 16, 2022
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Cake not delivered

Hi,

I've placed an order for cake delivery at night time between 9pm and 11.55pm. The wasn't delivered, the tracking wasn't working and the delivery person never called me. They are also not refunding. No response from customer care as well. Please find the order details below

Your Order No - 1734085
Placed on Jun 15, 2022, 6:25:12 PM

Items Qty Price
Yummy Mango Cream Cake Half Kgbr...
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L
Latha Baskar
Jun 11, 2022
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Cake not delivered and also money not refunded

Order number was 1733688.

Order Date: 7 Jun 2022

Cake not delivered and also

Money not refunded.

No response also....
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V
Veenu25
from Kareli, Madhya Pradesh
Jun 11, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Fraud website- Took money,cake never delivered

I placed order on 8 june to get the cake deliver for 9 June, initially it said no delivery charges next day they asked for extra rs 275 for delivery, I paid that. Than no contact from them, i tried calling no one recived the calls I kept emailing no response, next day I checked webiste for my order than someone spoke on chat, she was very rude. Than tsh said somene wmet to deliber but no body picked the call so asle dher to give me numner...
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S
Somen yada
from Hyderabad, Telangana
Jun 10, 2022
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Do not deliver even after taking extra delivery charge, that too without prior information

Website: www.indiacakes.com

My Order number 1733342 ordered delivery date was 02 june 2022
I ordered a half kg strawberry cake the worth of Rs. 1200/-and Rs. 150/- one the occasion of Birthday, they accept orderd successfully but on the day i called many times but they don't respond after several times they called that they are not able to deliver that product on the location (when the location was in city) and when i was calling to giving numbers they cut my...
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S
sayu350
Jun 8, 2022
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Cheaters-please remove India from your company name

My biggest mistake ordering them..they charged extra 150 later for delivery and evening telling delivery not possible..around 2000rs. i request indian government these thieves should be put behind bars and site should be blocked. our hard earned stolen from indiacakes....
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N
Nilima Sharma
Jun 8, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
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Fraud and cheating

Address: G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India
Website: www.indiacakes.com/contact-us

On 6th June 2022, I ordered black forest cake and 6 roses from India cakes ( https://www.indiacakes.com/?SID=c5c55e550d6b7bf9590a03cd4c2852a5 ) to be delivered to my mother in Darjeeling. It showed that they can deliver the product to the receiving pincode, however they called again and said that the location being far I need to pay extra ₹150/-. I did it. Even on several
Follow ups (which as not easy at all), the product was not...
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M
me_ishu
Jun 6, 2022
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Resolved

My payment was successful but no product/item received

I had order cake from IndiaCakes.com for the birthday on 05.06.22 which was on Sunday. I haven't received any mail regarding the tracking or if it had delivered or not. When I try contacting the customer care. It was an auto regenerated voice that stated we will be available only from 10 am to 7pm from Monday to Saturday. I tired to send mail But no response . The cake which I order costs around 499 with few offers I bought it for 471.56....
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D
DEVA ARPUTHA Annes
Jun 5, 2022
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1 Kg Black Forest Cake with 6 Red Roses Bunch

I have ordered a choclate cake on 25 May 22 on my Wedding day and for delivering the cake they were asking extra 150/- for the delivery charges. I did not give, neither they have deliver the cake . if i ask for refund they ask me to contact cake shop and they dont care also. then someone say refund only form of coupen code.please help to get my refund.

Order No - 1732945
May 25, 2022

Billing Info
Deva...
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A
Amresh pal
Jun 2, 2022
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Profile verification

Address: Padarathpur Bypass road kannnauj

Amresh pal [protected] sir meri id profile verification pending may padi hai please help me...
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9
9930758580
Jun 1, 2022
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Non delivery of order No.1732730

Address: This company is apparently located in Pune

I had ordered an anniversary combo amounting to ₹900/- on which they have a concession of ₹50/- so I’ve paid an amount of ₹850/- for the same. However not only have they not delivered the cake & flowers, the next day they’ve asked for a further payment of ₹250/- saying the delivery is far off from their location. I had asked them to refund the amount I’ve paid but so far they haven’t done so. On contacting frequently on the...
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R
rkskumar
May 29, 2022
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Order number 1733032

While order placed no delivery charges shown zero. Later they Asked for additional 275 rupees as delivery charge for 515 rs product. They not delivered or returned the money. Alternatively told them to deliver in Palava City but Surprise to hear Palava City also out of city....
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S
sanal_radhakrishna
May 25, 2022
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Order not Delivered and Amount not refunded

Address: Mumbai

Order No:1732929
We placed order on 25/05/2022 11:20 AM. They have charged total of Rs. 965/-(First Rs 840/- and then charged extra Rs 125/- saying it is village) They told the order will receive at 7:30 PM. But the chat box and the contact numbers are unresponsive after 7 PM.

Amount is not refunded. Please do the needful....
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S
Saranya Jegannathan
May 24, 2022
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Cake not delivered and money not refunded

I had ordered a cake on india cake on the 23rd of may . They did not deliver the cake nor have they returned the money .i request for a refund immediately...
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