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IndiaCakes.com Complaints & Reviews

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Updated: Jun 29, 2025
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IndiaCakes.com reviews & complaints page 8

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A
aksha321
from Delhi, Delhi
Aug 18, 2022
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Address: Corporate Address :- FF 07,First Floor,North Block,Sacred World Mall,Wanowrie ,Pune - 411040

I ordered a cake with them, after ordering about 800 to ₹ 900, they said that you have to pay the delivery charge separately, ₹ 275, I sent that amount to them, after that they stopped taking calls 25 to 30 times When I called after that it says that your order will reach by 7:30 in the evening when I did not get the order, when I called, it was mentioned in it that the call takes place only till 7:00 in the evening

Whereas before ordering I had confirmed that this is the area pin code, can you deliver here, he said yes, do all the powder, when I ordered, after that they say that you will get delivery When I started asking for money back from them, all three refused that we do not even return the money, say, will give you the coupon, you will keep ordering later, hey you, I do not want to do it there, then what will I do with the coupon
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    S
    Sugee18
    Aug 17, 2022
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    Regarding order 1737326
    I have ordered cake and paid RS 708, later I received a request to pay extra 275, the extra charges should have been mentioned in checkout page but nothing has mentioned in checkout page. Now I didn't receive my order. I need my amount as soon as possible.
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      Order Id: 1737202
      Date of the incident:[protected]
      Client number : [protected]

      Ordered a cake entering proper delivery details on 14 August 2022. Paid full amount ₹1, 115.10 (shipping 0 + tax 53 + ₹1, 180.00 - discount 118) .But the next day I got an email for additional delivery charges of 275 rupees which was not mentioned in initial billing with an additional statement that the 586101 pin is in very far...
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      Vivekraut7
      from Mumbai, Maharashtra
      Aug 16, 2022
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      Address: F-07, 1'st Floor, North Block, Sacred World Mall, Wanowrie, Pune, 411040, Maharashtra ,India
      Website: www.indiacakes.com

      I order a cake order from the website. While placing the order, I had put Pincode and they never revealed during the order process that additional delivery charges would be applicable for the order.

      After making the payment, I received a link to pay more Rs. 275 which was unfair as the same should have been declared before placing the order as they knew my pincode. SInce the delivery chrges was approx 40% of the product cost, hence I asked them to cancel the order. Now they have canceled the order but not issuing the refund. also not responding to the mail.
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        R
        Rajviryadav007
        Aug 14, 2022
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        Address: 46, Central Ave, Above City Union Bank, Lodhipura, Nagpur, Maharashtra 440018

        I have ordered a cake and a flower to make someone special day more special through their app which will get it on playstore. Even after selecting the desired time frame for the order delivery time and date receiver haven't got the delivery which was promised as per the terms and condition. Contacted their customer care for an update but even they haven't been sounding too convincing of the product delivery which was amounted of 1080 rs including all the tax and convenience charges they took. Having a bad experience on the 1st order.
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          Rajviryadav007
          Aug 14, 2022
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          Address: 46, Central Ave, Above City Union Bank, Lodhipura, Nagpur, Maharashtra 440018

          I have ordered a cake and a flower to make someone special day more special through their app which will get it on playstore. Even after selecting the desired time frame for the order delivery time and date receiver haven't got the delivery which was promised as per the terms and condition. Contacted their customer care for an update so they haven't been sounding too convincing of the product delivery which was amounted of 1080 rs including all the tax and convenience charges they took. Having a bad experience on the 1st order.
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            D
            Durga Mahor
            Aug 14, 2022
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            I ordered cake on 4th August2022. Amount of Rs576 transferred to India cakes. On delivery date 14 August they sent an email to pay extra Rs275 for delivery charges. I refused to pay n asked to cancel my order. My order number is 1736914.
            There is no option of cancellation and on delivery date cancellation there will not not refund any money. Please help in resolving the problem. I want a confirmation email from India cakes that my order was cancelled n an amount of Rs572 initiated to my account.
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              S
              saltyromance
              from Bengaluru, Karnataka
              Aug 12, 2022
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              Address: 246, E, EGALE FIVE SHRIKRISHNA COLONY, PATOLEWADI KOLHAPUR Kolhapur MH 416005
              Website: www.indiacakes.com

              Dont order online from them. they r just there to take your money and extra delivery money but will not deliver the cake.

              please be aware they are fraudulent
              They are really unprofessional, asking extra charges on delivery date and shounted on phone.
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                G
                Gokila govardhan
                from Palladam, Tamil Nadu
                Aug 12, 2022
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                Address: FF7,1st floor North block,sacred worldmall,above Godrej nature's basket wonowrie .Pune 411040,india

                Iam gokila I order the cake redvelvet on August/ 2/22 half kg rs 1050 . delivery date is August 11, time is 4 to 7 pm .but they didn't delivered the order there no proper response, their not picking up the call .refund form also available after 10 to 15 working days .
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                  D
                  Dr.Surindher D.S.A
                  Aug 11, 2022
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                  Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

                  Ordered a cake and paid the amount.

                  Then got a mail for additional payment for deliver to "far off " location which was also paid

                  About 10 phone calls to customer care after the cake and flowers didn't reach. Very bad customer service as they would cut the call when asked about the order.

                  Now apparently they cannot deliver and have taken the money and will not give a refund but will give a coupon which if of no use to anyone

                  SCAMSTERS of the first order
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                    S
                    Surabhi kh
                    Aug 11, 2022
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                    I have ordered a cake but did not get delivery of order on time and also been charged twice for delivery charges ...once when made order and again by another mail regarding the same... My order no is 1736944 and again I got another order no which was 1736945. And when I had chat with customer care representative ..they told it would be delivered before 7 pm... But it did not... So I want to cancel my order and want my money back. Highly disappointed by your service .
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                      T
                      Tanu k
                      Aug 8, 2022
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                      I ordered cake on 21st July 2022. Amount of Rs572 transferred to India cakes. After few hrs they sent an email to pay extra Rs275 for delivery charges. I refused to pay n asked to cancel my order.
                      I sent an email to cancel n also spoke to customer care. They finally sent coupon code on August 1st I don't understand what an I supposed to do with that code. I don't want any offers or any cakes from that website. Plz help in resolving the problem. I want a confirmation email from India cakes that my order was cancelled n an amount of Rs572 initiated to my account.
                      I'm sending screenshots of email sent from India cakes. Co.in
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                        Tanu k
                        Aug 8, 2022
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                        I have ordered cake from website on 21st July 2022. An amount of Rs572 was deducted through phone pe. After few hrs they sent an email to transfer Rs 275 for delivery charges. I refused to that amount as it's not mentioned in the site.
                        I sent an email to cancel my order. It's been 19 days no response. I called n sent email also, they said they sent a coupon code on 1st August 2022.
                        I want my order to be cancelled n a refund of Rs 572 to be initiated to my account. I'm sending screenshots of sent email from India cakes. I don't want any offers or cakes from that website. Plz help me solving this problem.
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                          Tom Diwan
                          Aug 6, 2022
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                          Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

                          I have ordered a cake to be delivered on the 29th and on 29th evening I got a message saying to pay another 275 rs for delivery I paid that amount too and the cake was not delivered, , I have given enough time for the cake to be delivered, I have another order to be delivered on the 4th of August order no 1735979, but on 5th aug night they are calling me saying they need more money for it to be delivered, I have placed both the orders on the 25th Jul, and have paid for it, and have called more than a dozen times, but cakes are not delivered.I would please like to ge refund for both these orders,
                          thanking you
                          Tom Diwan
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                            A
                            Aarav verma
                            Aug 5, 2022
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                            Fraud:
                            Once I placed order from their site they take more price and after some time share a Razor pay link to pay more money to deliver after 1 hour.

                            After calling evening they bargain how much you can pay. I placed the order for 675 and asking 275 delivery charges after one hour of the placed order to deliver.

                            On call they asking how much you can pay can you pay 250 then 200.

                            On demand the cancellation of order they that is not possible and amount not refunded back.
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                              Tom Diwan
                              Jul 30, 2022
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                              I have ordered a cake to be delivered on the 29th and on 29th evening I got a message saying to pay another 275 rs for delivery I paid that amount too and the cake was not delivered, I had placed the order on the 25th July, kindly refund the amounts I have paid to my accounts, cancell order no 1736157 & 1735979,
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                                Raksha Ladwani
                                Jul 29, 2022
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                                They did not deliver my cake next day charging for extra amount, won’t reply to my mails the woman on call was very rude, won’t refund my money bloody scammers send my money back
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                                  Kirtimaurya
                                  from New delhi, Delhi
                                  Jul 26, 2022
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                                  Hi,
                                  I have ordered a cake for my friend's birthday who lives in uttar pradesh 203002 on 26-july at about 1 AM and prepaid the amount 677 with tax after that i received a payment received from your side by around 1 pm then i called the customer support she was so arrogant and misbehaved that this is our policy if you can pay then we will deliver else we will hold your order and hang up the call without providing proper solution. As i want that cake to be delivered because it was my best friend's birthday i paid that extra amount 275 then after a while a delivery guy called my friend that we have your order i am 80 km away you want that or not how can someone call that guy like this although i have provided my contact no and his proper address you all guys has ruined the surprise and made me embarrassed.
                                  Want my refund with the compensation.
                                  Worst service.
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                                    SATYAJITSAHOO5
                                    Jul 25, 2022
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                                    I order cake worth of ₹471.56. But it has not deliver. They just scam amount. Such a shame on those people who scam in name of cakes
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                                      Akshay Badreshiya
                                      Jul 17, 2022
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                                      Address: Pune

                                      I have ordered one cake RS 500, after that charg 300 for extra charge for delivery, they i have paid, after that they not picking and call and not delivered my cake, i have read many review for the same, please do the needful they not picking up any call and not refunded any amount
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