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IndiaCakes.com Complaints & Reviews

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Updated: Aug 20, 2024
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IndiaCakes.com reviews & complaints page 8

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Rajviryadav007
Aug 14, 2022
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Delivery time frame and lack of communication

Address: 46, Central Ave, Above City Union Bank, Lodhipura, Nagpur, Maharashtra 440018

I have ordered a cake and a flower to make someone special day more special through their app which will get it on playstore. Even after selecting the desired time frame for the order delivery time and date receiver haven't got the delivery which was promised as per the terms and condition. Contacted their customer care for an update but even they haven't been sounding too convincing of the product delivery which was amounted of 1080 rs including...
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Rajviryadav007
Aug 14, 2022
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Fraud in delivery my ordered product

Address: 46, Central Ave, Above City Union Bank, Lodhipura, Nagpur, Maharashtra 440018

I have ordered a cake and a flower to make someone special day more special through their app which will get it on playstore. Even after selecting the desired time frame for the order delivery time and date receiver haven't got the delivery which was promised as per the terms and condition. Contacted their customer care for an update so they haven't been sounding too convincing of the product delivery which was amounted of 1080 rs including...
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Durga Mahor
Aug 14, 2022
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Not delivered

I ordered cake on 4th August2022. Amount of Rs576 transferred to India cakes. On delivery date 14 August they sent an email to pay extra Rs275 for delivery charges. I refused to pay n asked to cancel my order. My order number is 1736914.
There is no option of cancellation and on delivery date cancellation there will not not refund any money. Please help in resolving the problem. I want a confirmation email from India cakes that my...
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saltyromance
from Bengaluru, Karnataka
Aug 12, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
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Fraud company

Address: 246, E, EGALE FIVE SHRIKRISHNA COLONY, PATOLEWADI KOLHAPUR Kolhapur MH 416005
Website: www.indiacakes.com

Dont order online from them. they r just there to take your money and extra delivery money but will not deliver the cake.

please be aware they are fraudulent...
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Gokila govardhan
from Palladam, Tamil Nadu
Aug 12, 2022
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Not delivered the item

Address: FF7,1st floor North block,sacred worldmall,above Godrej nature's basket wonowrie .Pune 411040,india

Iam gokila I order the cake redvelvet on August/ 2/22 half kg rs 1050 . delivery date is August 11, time is 4 to 7 pm .but they didn't delivered the order there no proper response, their not picking up the call .refund form also available after 10 to 15 working days ....
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Dr.Surindher D.S.A
Aug 11, 2022
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Product not delivered

Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

Ordered a cake and paid the amount.

Then got a mail for additional payment for deliver to "far off " location which was also paid

About 10 phone calls to customer care after the cake and flowers didn't reach. Very bad customer service as they would cut the call when asked about the order.

Now apparently they cannot deliver and have taken the money and will not give a refund but will give a coupon...
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Surabhi kh
Aug 11, 2022
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Did not get delivery of order on time

I have ordered a cake but did not get delivery of order on time and also been charged twice for delivery charges ...once when made order and again by another mail regarding the same... My order no is 1736944 and again I got another order no which was 1736945. And when I had chat with customer care representative ..they told it would be delivered before 7 pm... But it did not... So I want to cancel my order and want my money back. Highly disappointed...
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Tanu k
Aug 8, 2022
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Not cancelling order, not refunding amount

I ordered cake on 21st July 2022. Amount of Rs572 transferred to India cakes. After few hrs they sent an email to pay extra Rs275 for delivery charges. I refused to pay n asked to cancel my order.
I sent an email to cancel n also spoke to customer care. They finally sent coupon code on August 1st I don't understand what an I supposed to do with that code. I don't want any offers or any cakes from that website. Plz help in resolving...
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Tanu k
Aug 8, 2022
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Not cancelling order

I have ordered cake from website on 21st July 2022. An amount of Rs572 was deducted through phone pe. After few hrs they sent an email to transfer Rs 275 for delivery charges. I refused to that amount as it's not mentioned in the site.
I sent an email to cancel my order. It's been 19 days no response. I called n sent email also, they said they sent a coupon code on 1st August 2022.
I want my order to be cancelled n a refund...
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Tom Diwan
Aug 6, 2022
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Cake orders not delivered

Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

I have ordered a cake to be delivered on the 29th and on 29th evening I got a message saying to pay another 275 rs for delivery I paid that amount too and the cake was not delivered, , I have given enough time for the cake to be delivered, I have another order to be delivered on the 4th of August order no 1735979, but on 5th aug night they are calling me saying they need more money for it to be delivered, I have placed both the orders on...
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Aarav verma
Aug 5, 2022
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Asked extra money to deliver

Fraud:
Once I placed order from their site they take more price and after some time share a Razor pay link to pay more money to deliver after 1 hour.

After calling evening they bargain how much you can pay. I placed the order for 675 and asking 275 delivery charges after one hour of the placed order to deliver.

On call they asking how much you can pay can you pay 250 then 200.

On demand...
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Tom Diwan
Jul 30, 2022
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Cake not delivered.

I have ordered a cake to be delivered on the 29th and on 29th evening I got a message saying to pay another 275 rs for delivery I paid that amount too and the cake was not delivered, I had placed the order on the 25th July, kindly refund the amounts I have paid to my accounts, cancell order no 1736157 & 1735979,...
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Raksha Ladwani
Jul 29, 2022
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Its a scam

They did not deliver my cake next day charging for extra amount, won’t reply to my mails the woman on call was very rude, won’t refund my money bloody scammers send my money back...
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Kirtimaurya
from New delhi, Delhi
Jul 26, 2022
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Worst experience 1736124

Hi,
I have ordered a cake for my friend's birthday who lives in uttar pradesh 203002 on 26-july at about 1 AM and prepaid the amount 677 with tax after that i received a payment received from your side by around 1 pm then i called the customer support she was so arrogant and misbehaved that this is our policy if you can pay then we will deliver else we will hold your order and hang up the call without providing proper solution. As...
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SATYAJITSAHOO5
Jul 25, 2022
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Fraud cheater Indiacakes.com

I order cake worth of ₹471.56. But it has not deliver. They just scam amount. Such a shame on those people who scam in name of cakes...
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Akshay Badreshiya
Jul 17, 2022
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Fraud, Money's

Address: Pune

I have ordered one cake RS 500, after that charg 300 for extra charge for delivery, they i have paid, after that they not picking and call and not delivered my cake, i have read many review for the same, please do the needful they not picking up any call and not refunded any amount...
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Pathetic customer service and agent ask to block customer if order is not delivered. I started live chat to confirm whether cake will be delivered on particular address with their support agent, they said it will be delivered and after that I got call from India cake they also assured to delivery the cake. Then I ordered choco truffle cake for Rs. 832.50 ( with extra charges to deliver before 2 pm) on 14 July 2022 to be delivered on 15 July...
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Amina Isma’il Sidat
Jul 12, 2022
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Paid for cake and extra for delivery no cake delivered

Address: Online

Ordered a surprise cake for my Nephew, I paid extra for delivery as they sent an email after placing the initial order saying delivery will cost more…
Cake was supposed to have been delivered on the 10th of July and 12th July still nothing has been delivered… their live chat colleagues have no idea what is going on… one is saying delay is due to heavy Rain, other is saying franchise is not accepting orders the email says it’s...
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Godlyn Sara Varghese
Jun 30, 2022
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Scammers, they charge delivery charge and never give refunds

Address: 246, E, EGALE FIVE SHRIKRISHNA COLONY, PATOLEWADI KOLHAPUR Kolhapur MH 416005 IN

I had ordered a cake on 30th of may they charged extra 275 for delivery and never delivered, now when i called they says they will keep that money and cant deliver the item, customer service is pathetic, they will disconnect the call if they dont have answers for your queries so rude and pathetic way of communication. No refund only gift cards and that too cant be used in most of the locations, i would rather call them scammers instead of...
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Indiacakes is a scam website. I ordered a cake for my dad's birthday and paid additional fees for the fast delivery. They didn't deliver the order and didn't respond to calls and emails. They didn't give the money back also. It is the worst website. It's totally fake website. If anyone experienced the same thing please post reviews otherwise these guys continue this type of scams....
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