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Infibeam Complaints & Reviews

1.9
Updated: Jun 15, 2021
Complaints 744
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282
Unresolved
462
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Infibeam reviews & complaints page 22

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A
adityapriyank
from Delhi, Delhi
Aug 24, 2014
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Non delivery of micromax canwas fire order no:13514494

Address: Chittorgarh, Rajasthan

I have ordered Micro max Canvas Fire A104 (Red) 4gb roam at 18th august they commitment they delivered the product within 2to 3 days but still my order not shipped yet.I am also pay the money through CC.I call the customer care they told give some time..Than i canceled my order today..I suspect weather they Return my money back or not...
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nitarp01
from Chandigarh, Chandigarh
Aug 24, 2014
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Refund My Full Amount because delivery is to late

Address: Varanasi, Uttar Pradesh

Dear Sir, My order (ID:[protected] I am Your Regular Customer I Order Sony Xperia M mobile on 17 Aug 2014. i had already order many products from your site But always delivery is to late. previous time i received my order after 15 Days. again i am facing same problem.i did not received my order yet .i had already sent you many mail but you are not taking it seriously, i am not in mood to do more mails, reply me in two days. I am not satisfied...
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nitarp01
from Chandigarh, Chandigarh
Aug 24, 2014
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Refund My Full Amount because delivery is to late

Address: Varanasi, Uttar Pradesh

Dear Sir, My order (ID:[protected] I am Your Regular Customer I Order Sony Xperia M mobile on 17 Aug 2014. i had already order many products from your site But always delivery is to late. previous time i received my order after 15 Days. again i am facing same problem.i did not received my order on time.i had already sent you many mail but you are not taking it seriously, i am not in mood to do more mails, reply me in two days. I am not satisfied...
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gkrsekhar
from chennai, Tamil Nadu
Aug 22, 2014
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Order : 13414145 received damaged product

Address: Chennai, Tamil Nadu

Hi, To all: First thing Please Dont dare to buy any thing in Infibeam. You dont get any customer service from this site. I have purchased the product HP Deskjet printer on Aug 2nd and i have recieved the product on 13th Aug that too damaged one. Immediately i have noticed to infibeam regarding the same with images. They told me to wait for 4 days to get the re pick up. And it has been 9 days still they are asking me to wait another...
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J
jays009
from Bengaluru, Karnataka
Aug 21, 2014
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order not shipped yet payment done through the internet

Address: Bangalore, Karnataka

I have ordered Micromax Canvas Unite 2 A106 (Red) 8gb roam at 13th august they commitment they delivered the product within 2to 3 days but still my order not shipped yet.I am also pay the money through the Internet.I call the customer care they told give some time.I don't think so they shipped me order order no ID:13484794 date of purchased 13th august site http://www.infibeam.com/ infibeam...
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P
ppbhatt
Aug 20, 2014
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Rakhi was not delivered on time

This website & company is not reliable. Please be aware. I placed order for Rakhi on July 26th & rakhi was suppose to be deliverer on time on August 10th & its already August 20th & they have not shipped rakhi. I just called today & they still says that they have not even shipped. Don't trust this company. They are fruad. They take your money & they don't deliver stuff. People who lives in USA, Dont buy anything from...
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panwar.vikas
from Mumbai, Maharashtra
Aug 20, 2014
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Order not received till now and now cancelled order

Address: New Delhi, Delhi

Have purchase Ambrane power bank 8000mah from infibeam on 13 Aug and till now its coming processing you order. when cal CC you have to wait for long que and you get idiotic replies from them every day, they have no updates about your product. only thing they know is ''YOUR ORDER WILL GET DISPATCHED IN 24 TO 48 HRS'' They are such an and making fool to customer by saying that '' WE WILL DEFINITELY CALL AND GET BACK TO YOU'' and they...
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balaji.alexander
from Chennai, Tamil Nadu
Aug 19, 2014
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Old servirced battery provided instead of New one.

Address: Chennai, Tamil Nadu

I ordered an brand new battery for my lap top. But Infibeam provided an reused battery which contains the clear sign of service center mark. This is cheating & Infibeam is not providing any support for my replacement or refund. For further details please see the attached photo....
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Hi #infibeam, I had placed a online order for a Rakhi to be shipped to USA on the 5th August. [Order No: 13433365] I made a online payment. During an online payment he amount is auto sent to the Payment gateway and is not manually entered. I made a payment for the same. Dint bother to check what the amount is. The order tracking showed the shipment was made on 7th, but it never reached any place till 11th and i wrote back a mail asking...
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V
Vipin Karanath
Aug 18, 2014
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Order not delivered and then cancelled to cover it up

Hi I had placed a online order for a Rakhi to be shipped to USA on the 5th August. I made a online payment. During an online payment he amount is auto sent to the Payment gateway and is not manually entered. I made a payment for the same. Dint bother to check what the amount is. The order tracking showed the shipment was made on 7th, but it never reached any place till 11th and i wrote back a mail asking the customer care for the same....
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Shrutispatwa
from Ahmedabad, Gujarat
Aug 15, 2014
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complain for giving misleading advertisment and cheating

Address: Ahmedabad, Gujarat

I have bought a printer Xerox Phaser 3040 Monochrome Laser Printer, multicolour from infibeam. My Order (ID:[protected]. I had ordered a colour printer but it’s a black and white. Customer Care person receiving my call says multicolour means product will be available in multicolour. But the advertise does not contain any such specification. While ordering I was not asked or given the colour option in the product. As your advertise is...
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Sandeeppvr
from Bengaluru, Karnataka
Aug 14, 2014
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Ordered a NEW Acer desktop instead received a USED AND REPAIRED UNIT

Address: Bangalore, Karnataka

The reason I shopped in infibeam was on the hope that their customer service would stand behind you. I should have read their reviews before buying. I ordered an acer desktop on July 2nd 2014 which was listed as new(infact Infibeam proudly states that everything on their website is new), on arrival the acer labelled cardboard box that it arrived in had all its seals broken. But i thought to myself, ok maybe they opened the box to verify the...
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k.yalamanda
from Hyderabad, Telangana
Aug 14, 2014
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Refund not received

Address: Hyderabad, Andhra Pradesh

Hi, I ordered Eveready Rechargeable Fan in Infibeam on July 15th 2014, I received product on 25th July 2014 which is not working, I called their customer care on 26th July 2014 and informed about defective product, they asked me to send snapshots of product which I received, I sent snapshots to their customercare mail address, they promised their logistics team will arrange reverse pickup within 48 to 72 hours, but they arranged reverse...
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warrior007
from Mumbai, Maharashtra
Aug 13, 2014
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Rakhi not received

Address: Mumbai City, Maharashtra

Order (Id:[protected]
I had ordered and prepaid for 2 rakhis to be sent in ahmedabad before 10th.
Also the promotion on the website showed 'express delivery before 10th august' promos which is why
I ordered 2 rakhis to be sent to my brothers. However they received only one and the other one
Was not received. The express delivery claim was a hoax but one rakhi didn't even get delivered
This...
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G
Guru Swamy
Aug 10, 2014
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Took order for samsung mobile but not delivered

Address: Madurai, Tamil Nadu

I ordered for a samsung galaxy s3 neo from infibeam on 23 july but not care to deliver.After repeated complaints I cancelled my order and they refund my money on 8 th Aug.They took our money and do rotation, collect interest and refund our money after sufficient time.Hopeless company....
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prashanta83
from Bengaluru, Karnataka
Aug 9, 2014
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No intention to change the damaged product

Address: Bangalore, Karnataka

I bought two books from Infibeam which was delivered to me on 4th August and one of the books was damaged. As I contacted their customer care, they told me to send on email with an image of the problem and I did so on 6th August at 9:21 AM. They also mentioned that I should receive the response within 72 hours. Today (9th August) I called them once again at 11:00 AM. They were arguing with me that it was not yet 72 hours then, I do not know...
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A
aashutosh kushwaha
from Moradabad, Uttar Pradesh
Aug 8, 2014
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they have cheated me

Address: Allahabad, Uttar Pradesh

i have orderd a i grasp 24l31 model led tv which is 24 inch and which they have send me its model no. is l2301 which is 21 inch and wery smartly they have send it in packeg is also 21 inche they had removed it by a blade and pasted 24l31 on it they have cheated me, i call infibeam custemer care he say that send the all images we will solve it in 24 hour but from 72 hour i am weiting for his response. i am sending all images to u...
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acaankit
from Agra, Uttar Pradesh
Aug 8, 2014
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Amount not refunded by Company

Address: Gurgaon, Haryana

Have placed an order with Infibeam on 02 May'2014 for fortune magazine, expected time of delivery of first issue was 20th June'2014, but i havenot received the same, that why i have cancelled my order 30th June, but till now i have not received my money back...please help......
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dixitashutosh007
from Bengaluru, Karnataka
Aug 8, 2014
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Product ordered never delivered, misbehaved

Address: Bangalore, Karnataka

Hi,

I bought Western Digital WD 4 TB Network-My Book Live Duo from Infibeam on 28thof July 2014. They promised to ship the article by 31st of July. I waited till 4 Aug but since no reponse came. I had to call them several time. Later they said, shipping date has been changed to 9 Aug.

Later on 8 Aug they came back via mail and said we cant provide that product so take some other product. They offer USB hard...
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parneesha211
from Mumbai, Maharashtra
Aug 7, 2014
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Shipment not delivered past due date

Address: Pune, Maharashtra

I ordered a book set on 30th July 2014 as a birthday(8th Aug) present for my niece through Infibeam order no: 13399712 with sub order no: 22586029. I received a message on 31st July that my order has been shipped and will be delivered within 1-2 days. I waited for few days. When it did not arrive till 4th Aug, I complained with them but they assured me that it will be delivered within 2 days. I again called them on 6th and they again assured...
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