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Infibeam Complaints & Reviews

1.9
Updated: Jun 15, 2021
Complaints 744
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282
Unresolved
462
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Infibeam reviews & complaints page 23

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S
shksarkar
from Dehra Dun, Uttarakhand
Aug 7, 2014
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Not refunded my money

Address: New Delhi, Delhi

Hi, I ordered a Vox 93 Refrigerator from Infibeam but did not received the equipment on time. The last date of delivery was 14th June but did not received the refrigerator on that date that's why I cancelled the refrigerator from Infibeam and bought a new from local market. Now, I called the a number of times like 20 to 25 times for money refund in my account but did not received the money as well. So, please help me in getting my money...
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daniel11
from Chennai, Tamil Nadu
Aug 7, 2014
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delay in delivery

Address: Chennai, Tamil Nadu

On dated 25/07/2014 I placed an order to the INFIBEAM online for purchase of a mobile handset phone MICROMAX. The payment was made through SBI net banking and I was intimated on my E-mail that the product will be shipped on dated 28/07/2014. I have sent many reminders through INFIBEAM help line and I am being told that the matter is under process. Even after 13 days the article has not been sent to...
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RAMANATHAN Y
from Delhi, Delhi
Aug 6, 2014
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Surprised to see huge complaints about Infibeam and I think i too became a victim

Address: Theni, Tamil Nadu

I have ordered a TV in infibeam the shipment date was promised on Aug 6th but they didnt do it and now when i call them they say that they will do it in another 2 days. [censored] off i want my product to be delivered as promised. please help me...
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RAJ KUMAR AGGARWAL
from Ambad, Maharashtra
Aug 6, 2014
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Regarding abnormal delay in shipping of mobile phone set

Address: Barnala, Punjab

On dated 16/07/2014 I placed an order to the INFIBEAM online for purchase of a mobile handset phone MICROMAX. The payment was made through ATM debit card and I was intimated on my E-mail that the product will be shipped on dated 18/07/2014. I have sent many reminders through INFIBEAM help line and I am being told that the matter is under process. Even after 20 days the article has not been sent to me. RAJ KUMAR AGGARWAL...
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Anurima_21
from Hyderabad, Telangana
Aug 6, 2014
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Delayed Order

Address: Hyderabad, Andhra Pradesh

I placed order with infibeam for zardosi rakhi on 24th of July 2014..The order id is 13371450.. I had made the payment through debit card.. It was supposed to delivered by 29th of July.. Everyday I am giving a call and spending a lot of money calling them and still the order hasnt been delivered.. The rakhi is supposed to be a gift for my brothers and still they havnt received it.. This is the worst service I have ever come across.....
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G.nitin kumar
from Hyderabad, Telangana
Aug 5, 2014
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i am waiting for my refund from one month!!!

Address: East Godavari, Andhra Pradesh

order no 13042353 i ordered a pan in the month of may.it was delivered defecitve..after lot of calls and mails, i got it picked up on 1 st of july!!! and now when infibeam has recieved the package, i am still waiting for my refund and whenever i call them, i get only one reply..process is going on!!! i dont know how come infibeam want to compete with other e commerce services with such a pathetic service!! i have never witnessed such a...
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karthik25
from Chennai, Tamil Nadu
Aug 5, 2014
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Regarding Mobile replacement

Address: Tirupur, Tamil Nadu

Dear sir, I am karthik from tirupur i have purchased a new micromax Unite2 mobile - white color, dated June 12th 2014. But infibeam people make me wait for 10 dys and informed me that white color is not available and also they forced me to purchase grey color so i did. I received mobile after 1 week and i am shocked once i am opened the mobile. the mobile display had a dot which is clearly visible during usage itself. so i have informed...
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Amityz
from Mumbai, Maharashtra
Aug 4, 2014
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amount deducted from my bank account but order not placed

Address: Durg, Chhattisgarh

yesterday i have place a order in infibeam.com for micromax canvas l a108 mobile, i have done payment through maestro card from my account 9499 rs has been deducted but i have got the mail that transaction has been cancelled yesterday i have contacted infabeam coustomer care they had said that within 24 hours they will reply it is now 30 hours i have not get any solution about my problem my order no. is[protected] place my order...
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RaghunadhaReddy
Aug 1, 2014
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Pathetic response and service!!

Address: Mumbai City, Maharashtra

I booked a Toshiba LED TV on 16th June 2014(order id[protected], as promised in website (fake promises) it was not shipped in 5-6days, in fact it was shipped after 10 days after many calls from my side to Infibeam. And I received the product from Gatikwe courier on 30th June 2014. Its terrible I received damaged product. I immediately called to Infibeam customercare and informed about the damage, they asked me send the pictures. They asked...
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aadityaskr
from Jaipur, Rajasthan
Aug 1, 2014
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Overcharged for Product from Printed MRP

Address: Bangalore, Karnataka

I have ordered Dell mouse (Dell MS111 USB 3-Button Optical USB 2.0 Mouse (Black)) along with other items on 23rd July. I have paid 313 rupees for this mouse. I received this product on 28th July. when I saw the mouse box and printed MRP on it, I shocked and felt cheated. MRP was too low than what I have paid. Today, I have talked with your customer service representative about this issue. They have checked the current price of this mouse...
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manishslgwb
from Darjiling, West Bengal
Jul 31, 2014
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Fraud by infibeam.com

Address: Darjeeling, West Bengal

Dear Sir/Madam, I bought 5 pcs USB 4 Port HUB vide Order ID:21996372 on 29th March.Received the product on 6th April. I found that three pcs out of 5 pcs were not functioning at all.I contacted the customer care.They said they will look into the matter.But a month passed no updates from their side. Finally I mailed them on july 4th 2014. I was shocked to receive their reply stating that the product is end of life so no replacement will...
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Rohan Gadekar
from Pune, Maharashtra
Jul 30, 2014
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didn't get my shipment....now i didn't get my refund it's almost 2 months..

Address: Satara, Maharashtra

Pathetic service over all if i had the rights to stop any company infibeam would be my first choice...i placed an order on 21st of june 2014 and its 30th july 2014 i have not got my shipment and i ask for refund they just say if we get our shipment back we will refund u...thats it now its like totally 2 months and still this loser pathetic company infibeam send no reply......
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nkm23dt
from Kolkata, West Bengal
Jul 30, 2014
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Misguided and cheated by infibeam

Address: Kolkata, West Bengal

Hi Team, This is regarding order of book(IBPS RRBs Gramin Bank Officer Scale- I CWE Practice Work Book) placed through infibeam on 22-07014 with order no[protected]. While placing the order, It was mentioned that the book was in stock and would be delivered by 28-07-14. After a number of follow-up with infibeam telephonically, they come up with the information on 29-07-14 that it would take more 10-15 days at least as the book was not...
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mangeshbhagat007
from Mumbai, Maharashtra
Jul 29, 2014
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My order is still not received

Address: Mumbai City, Maharashtra

HI,
My self mangesh bhagat my order is still not recieved as on 29.07.14 book on 24.07.14
allready telephonic complents registered on 28.07.14 but no any feedback.
so plz look into matters & hope delivered the same within 24 hours otherwise i am cancelling this oreder....
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Viswanath Prathap
from Hyderabad, Telangana
Jul 28, 2014
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Worst Services

Address: Hyderabad, Andhra Pradesh

I have ordered a product from Infibeam site and paid in advance for my product on 22nd July 2014, after completing order i got an acknowledgement mentioning the shipping date as 25th July 2014 but which was not done. so, I dropped a complaint by contacting customer care, then i was assured to get product in 48 working hours but even after 72 hours also it was not shipped. Then again I contacted care team for details, this time they started...
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Navaneeth Iyer
from Mumbai, Maharashtra
Jul 28, 2014
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I am left cheated

Address: Thane, Maharashtra

Hi CC officials
I am left cheated while we are in year 2014. Quick Heal Total Security 2012 is being dumped on me while my requirement was for QHTS 2014 - 2 users 3 years. How while confirming of the order this message popped up.
I therefore promptly cancelled the order in question within minutes of interaction by your official that I am cheated. Inspite of trying to interact with your company officials 2 calls with 2 and 3...
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azhar mohammed
Jul 24, 2014
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I am not able to use the product and not able to purchase a new one also

Address: Bangalore, Karnataka

Hi, I ordered Callmate powerbank 5600mAH from infibeam and i recieved the product . I charged the powerbank for the whole night and i used it next day to charge my mobile which is 2000mAH . It dint even charge once but the charge in the powerbank got drained. I checked for the next day also but i got the same result. Then i called customer care and complained about the issue and the assured me for a reverse pick up. Its been around one month...
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Manish Singh22071991
from Gurgaon, Haryana
Jul 23, 2014
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product delayed & not transferred money on time

Address: Gautam Buddh Nagar, Uttar Pradesh

i have ordered a cooler due to the courier fault i am not able 2 recive product still i cancelled at 10 july ordered after that i dont get my money back i will go to the court for that if they are not able 2 pay 23 times of that money due to the respect lose and keeping money for 22 days...
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aruabhay
from Buxar, Bihar
Jul 22, 2014
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Refund/replacement of damaged product pending for last 3 months.

Address: East Singhbhum, Jharkhand

I have order a Sony LED 40" TV Model No: KLV-40R482, black on 17.04.2014 from Infibeam online Store. The same was delivered on12.05.2014 after lot of follow ups and reminders to the vendor.
When the same was delivered it was found broken and the screen was shattered from various places may be because of careless handling by the courier.
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vishwaksenraj
from Tirupati, Andhra Pradesh
Jul 19, 2014
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Order not dispatched

Address: Chittoor, Andhra Pradesh

This website is totally fake, fradulent and very irresponsible. I had made an order for Amzer Kristal tempered glass screen protector for my iphone 5c on 13/07/2014 and made the payment. It was mentioned that the order will be dispatched from infibeam maximum by 17/07/2014 and will be delivered maximum by 21/07/2014. The order id is 13318800 I called up the customer care many times and each time they register a complaint and raise an issue...
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