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Infibeam Complaints & Reviews

1.9
Updated: Jun 15, 2021
Complaints 744
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282
Unresolved
462
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Infibeam reviews & complaints page 26

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M
merah10
from Bengaluru, Karnataka
May 15, 2014
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No delivery from infibeam till date.

Address: Vadodara, Gujarat

I am Rahul patel. My order (no:[protected] is placed on 21-Apr2014 for mobile (Blackberry z10) .They emailed me that my product will shipped on 2-May2014 and Delivered on late by 15-May2014, When i called them on 1 May they told me that your product will probably shipped on 3-May than after I called them on 6th may they told me that the product is out of stock and shipped on 15th May probably, and i got mail on 15th may tentative date of shipping...
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Jayakumar88
from Delhi, Delhi
May 15, 2014
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Order not delivered on time

Address: Chennai, Tamil Nadu

I have placed an order through online shopping in http://www.infibeam.com/ on 02/May/2014 and it was supposed to be delivered on 05/May/2014. Even after 15 days the order was not delivered. I am doing follow ups to the customer care and sending mail to Infibeam, but am not getting a good response. The Order no is 13008162. Added the attachment of the order history for proof....
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Prince gladson
from Kathua, Jammu and Kashmir
May 13, 2014
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Cancellation and Refund Taking Time

Address: Thanjavur, Tamil Nadu

Order no: 13019812 Product: Micromax Funbook P255 Tablet Price: Rs.3990 I ordered the above Product For gifting on May 5th 2014. The site said it will Ship by 9th May but the date exceeded and even my plan for gifting on the exact date failed too. I Emailed to Cancel the Order and refund coz there is no need for it. But, still now they haven't updated anything about that and the My orders page has no updation or changes from the date...
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boopathiraja2926
from Coimbatore, Tamil Nadu
May 13, 2014
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amount refund

Address: Coimbatore, Tamil Nadu

dear sir, I have orderd one blackberry z10 mobile some order stock issue that order is canceled so you return my amount you tell but how to get my amount till date cash not credit my account in so please help me how to use authorzation code in bank please tell...
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M
mayank malpani
from Mumbai, Maharashtra
May 12, 2014
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product not shipped

Address: Bhilwara, Rajasthan

I have buy a mobile handset GIONEE PIONEER P4 from infibeam.com on 06.05.2014. but they are not shipping my product. i have paid money through axis bank credit card( EMI option).

initally they have given me the shipping date is 08.05.2014. but till that product not shipped.i have many time called on website's cutomer care but they are only telling that we will inform you the status in 24- to 48 hour . on 10.05.2014 i...
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ravinder_ry117
from Delhi, Delhi
May 9, 2014
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about refunding of my money

Address: New Delhi, Delhi

I have ordered Auto-Kart Car Body Cover for Honda Amaze, silver with order id 12775537 as on 11th march 2013. As infibeam team was unable to deliver the package within the time period, order will be cancelled on 21st march 2014. i contact so many times with infibeam care support but they are useless. in the end, with so many effort with icici, i got my refund as on 10 april 2014. but same amount is debit on 05 may 2014 . icici said...
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Jeetu Sharma
from Pune, Maharashtra
May 8, 2014
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No Updates

Address: Gautam Buddh Nagar, Uttar Pradesh

What is happening at your end?? I already called you 5 times apart from this I have mailed you lot mentioning the complexity of the product I want but still there is no proper resolution made by you all... every time the representative picks and says something different to me…is this is your service...is this is Infibeam working tactics?? There is no update regarding to my order in your website and it is stucked there at saying "Your...
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Punit_BARC
from Delhi, Delhi
May 5, 2014
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Complaint against M/s Infibeam (online shopping) for delivering wrong book and denying to replace it

Address: Mumbai City, Maharashtra

I ordered a book carrying the title Mechanical Behavior of Materials by N. E. Dowling whose ISBN no. was[protected]. It cost me Rs. 2416/-

The book was purchased with the procedure as demonstrated in the enclosed series of photos (Photos 1 through 5). These photos were captured later after the dispute came to light and that time the price value was not equal to Rs. 2416/-
Photo 1: Showing the cover page and title...
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Naveen Yadav
from Delhi, Delhi
Apr 26, 2014
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False commitments & Cheating

I had ordered a Yamaha Home Theatre System and paid 34399 by Credit Card on 7th April. They promised me to ship the product latest by 14th April & deliver latest by 18th April. But despite my repeated follow up they failed to ship the product till 24th April and were not even able to tell when they would be able to ship it. So, I asked them to cancel my order and refund my money. They said that cancelation would take 24 to 48 hours and...
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rajnishmathur
from Mumbai, Maharashtra
Apr 23, 2014
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Poor after sales service

Address: Panchkula, Haryana

Ref: Purchase ID – 12757373, Order ID – 21883801 Product – Yepme Sports Shoes – YPWFOOT4011, black, 4 (P-foot-[protected]) Dear Concerned, I received the above product on 18.03.14. However, the shoes received of “size 4” are small and does not fit my son. It was no-where written on your site that the Shoe size “4” is the UK 4 or US 4(as written on other similar online websites) and this may primarily be the reason for...
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Ranjit Sachin
from Bengaluru, Karnataka
Apr 23, 2014
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Delay in delivering the product

Last tuesday I was ordered AOC monitor. I called them before purchasing and they said they will deliver in within 5 days. So, I ordered. But still I didn't get. This is my order id: 22082391. There is no proper response from customer care. I will cancel my order if I'm not getting tomorrow... Infibeam is Irritating beam......
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Arunprasad Tm
from Gurgaon, Haryana
Apr 23, 2014
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Fake ship date on website

Address: Bangalore, Karnataka

What ever date shown in the website is fake. Order : 12939400. Website shows Ships By: Apr 18, 2014 even today (23rd April). I called Customer service many times. Complaint number 118841. They don't have any details about the shipment date. Please do not order product if you don't want to waist money and calling customer service for many times with no proper response....
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Mannish Kumar
from Barh, Bihar
Apr 18, 2014
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Defective mobile set (Iball Andi 5H Quadro) sold by online shopping portal www.infibeam.com

Address: Jammu, Jammu and Kashmir

Dear Sir/ Madam


I bought an Iball mobile model No: Iball Andi 5H Quadro from www.infibeam.com website vide order Id: 21877748.

The delivered product was defective.

A complaint about defective mobile set was sent to Infibeam through email (kindly see the attachment). In the reply for replacement of defective mobile set Infibeam asked for dead on arrival (DOA) certificate from the company....
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Ballu Ducha
from Chennai, Tamil Nadu
Apr 15, 2014
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huawei g610 become unserviceable

Address: Bidar, Karnataka

I purchased huawei ascend G610 on 06 feb 14.Item was delivered on 12 feb 14.On 05th march it become u/s.it is not charging.battery showing 0% charging .I contacted infibeam and you advised me to contact huawei service center.Service center changed battery on 15th mar14.but problem remains same.After that service center demanded PCB 2 or 3 times but demand is being closed repeatedly.I am also fed up going to service center daily.It is going...
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pauru76
from Mumbai, Maharashtra
Apr 14, 2014
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Product not received even after 4.5 months of order

Address: Mumbai City, Maharashtra

I bought an annual subscription of 'Business Today' magazine with the order # 12350825. The order was placed on 1st Jan 2014. I have not received even a single copy of the magazine till today. I have tried several times on the contact centre but to no avail. The response from the executives is horrible and rude. Would be great if I can get the money refund from infibeam...
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R
rejani
from Chennai, Tamil Nadu
Apr 9, 2014
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delay in delivery of item purchased and lack of customer care support

Address: Shahdol, Madhya Pradesh

Dear team, I've purchased a Blackberry Z10 from Infibeam.com on March 6, 2014 by order no 12747927 on EMI, which was informed to be shipped on March 15, 2014 as per the details sent over email from the company. I received a mail on March 27, 2014 that my order will be shipped on April 9, 2014 after many queries to the customer support. Finally my order was shipped on 4th April, 2014. Since then i have received no update regarding the...
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gajmeg2009
from Bengaluru, Karnataka
Apr 8, 2014
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Not shipping my order.

Address: Chennai, Tamil Nadu

I have purchase Gionee M2 vide Infibeam PO 12882684 on 2nd April. They made me April Fool by ordering to them. They never despatched, nor given the correct status of this order. Hence I sent mail to cancel this order and asked refund. For that also, their response is very pathetic and slow. If I have ordered through any other online seller, I would have received the phone the very next day. Hence kindly arrange arrange to refund my...
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Dhaneswar Panda
from Kolkata, West Bengal
Apr 8, 2014
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prepaid account, but item not shipped

Address: Khordha, Odisha

Sir
My name is Amaresh chandra panda i have place a order on 09.02.2014 order no[protected] maxx mx241 play (that cost 994 rupees) mobile in infibeam.com and receive it on through bludart on 14.02.2014.but that iteam had fault.i send it on 2nd march 2014 for the replacement and purchase invoice but they did not still replaced my product and also they are not providing any information about that even i called them almost 29-30 times.those...
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dineshlkec
from Gurgaon, Haryana
Apr 7, 2014
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Customer service and fail to dispatch shipment

Address: Bangalore, Karnataka

I've ordered micromax led tv in infibeam.com as they mentioned the shipment is not dispatched as on april 3rd. Everyday i m calling/mailing to customer care service but everyday im getting same response from them it will be processed with in next 24 or 48 hours its didnt get processed as of now. finaly i got fed up and disappointed with the service so i decided to cancel my order for that also im not able to cancel order from my login so...
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dineshlkec
from Gurgaon, Haryana
Apr 7, 2014
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Delay in shipping products and no update regarding shipment

Address: Bangalore, Karnataka

I have ordered Micromax LED TV in infibeam.com i've placed order on 31st March 2014 and they mentioned expected shipment date is 3rd April but still now i did not get any update regarding consignment even i called to customer service they used to tell only we have logged your complaint against concerned department and it will be resolve in 24 hours but still not more hours passed than they told and most of the time they put call in hold...
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