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Infibeam Complaints & Reviews

1.9
Updated: Jun 15, 2021
Complaints 744
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282
Unresolved
462
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Infibeam reviews & complaints page 25

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P
princepanjiyara
from Kolkata, West Bengal
Jun 14, 2014
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Malfunctioning of z10

Address: Bhagalpur, Bihar

I bad purchased a blackberry z10 in march of this year which was delivered in April. Later I discovered that the Mike of my earphones were not working properly. Since my phone lies in the warranty period so tell me what should i do to get assistance. My purchase id is 12787213 Email I'd - [protected]@live.in Contact no - [protected] Please give me some immediate suggestion. Thank you...
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saliq mohammed
from Mavelikara, Kerala
Jun 12, 2014
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Product not delivered yet!!

Hello
Me Saliq Mohammed.N
Ordered Samsung galaxy S5 (white) through infibeam.com using my HDFC DEBIT CARD on 3rd june 2014 and me recieved an e mail on 5th june - content was-
The following items under order ID :[protected]sub order ID:[protected] have been shipped from our warehouse!

Product Title Shipping Date Shipping Details
Samsung Galaxy S5 (White)
05 Jun 2014 Courier Service: IBL br...
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amy_madzece
from Gurgaon, Haryana
Jun 11, 2014
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Non delivery of product

Address: Patna, Bihar

I booked a Air Conditioner on Infibeam.com on 22nd of May, Order Id[protected]. The Product was supposed to be delivered at Patna, Bihar address . Today, it is 11th of June and till now the product is not delivered.While booking the product the expected delivery was shown 7-8 working days, but today it is going to be around 16 working days and product is not delivered. |While calling to customer care executive, Every day they are saying the...
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Sareenbhaskaran
from Nellore, Andhra Pradesh
Jun 10, 2014
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Booked a Micromax mobile on June 4th, 2014, I have not received my mobile yet

Address: Hyderabad, Andhra Pradesh

Myself Sareen Bhaskaran. I booked a Micromax mobile on June 4th, 2014 through Infibeam, paid through my credit card, with an assured delivery date of 6th, 2014. But till now I have not received my phone, when I checked with them, they do not have any clue for mobile. Daily I am checking with them, I get an answer be patience, etc. Can you please help me for the same. Below is the receipt for the same

Order : 13153201
br...
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A
Abhi3540
from Mumbai, Maharashtra
Jun 10, 2014
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Blackberry Z10 Malfunctioning

Address: Barnala, Punjab

I have purchased BB z10 mobile set, invoice dated 9th April (ordered a month back in Mar), Invoice no. GT[protected], Date - 9th Apr'14, Purchased ID/Order ID[protected]/21907845. Product Reference No. [protected] Problem: Even after full recharge Battery Shows 92% Automatically Restarting Even on "ON" Mode, people says its switched off &same found Correct. Abhineet...
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Punit_BARC
from Delhi, Delhi
Jun 4, 2014
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Complaint against M/s Infibeam (online shopping) for delivering wrong book and denying to replace it

Address: Mumbai City, Maharashtra

I ordered a book carrying the title Mechanical Behavior of Materials by N. E. Dowling whose ISBN no. was[protected]. It cost me Rs. 2416/- The book was purchased with the procedure as demonstrated in the enclosed series of photos (Photos 1 through 5). These photos were captured later after the dispute came to light and that time the price value was not equal to Rs. 2416/- Photo 1: Showing the cover page and title of the book...
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aniket singh
from Allahabad, Uttar Pradesh
Jun 1, 2014
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Order not delivered and not even available

Address: Singrauli, Madhya Pradesh

Infibeam the worst service i have ever come across. My order no 13089310 worth 47000 rs videocon tv was placed and i asked for delivery date as it was urgent, they confirmed it to be delivered on 30 th may, on 31 may they are telling me that the order is not even available that too when i myself called them, till then no communication from there side .i called 3-4 times before also to confirm if everything was fine and they ensured it will...
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anubhav-b
from Tisaiyanvilai, Tamil Nadu
May 31, 2014
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defective mobile set not replaced

Address: Bathinda, Punjab

I placed order for a Z10 mobile set on 22 April 2014. Assured date of delivery was 26 April 2014. Infibeam.com shiped late on 25 April 2014. The courier delivers the item late on 29 April a delay of 3 days.I needed the item on 26 april so when I did not receive the item on time I lodged a complaint with their courier co. and even offered to collect the item from their office, but with no success. As the item is delivered late so I was not...
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anupam4499
from Jaipur, Rajasthan
May 31, 2014
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Not received product at given time

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear anupam,

Thank you for your order!

Your order (ID:[protected] is in process, and can be tracked here.

Item Summary:

Product Title-
Micromax Canvas Unite 2 A106 (Gray)

Ships By -May 28, 2014 & Delivers By-May 31, 2014

Purchase Summary:

Items Cost (Rs.): 7, 499

Total (Rs.): 7, 499

Anupam...
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amuth49
from Hyderabad, Telangana
May 31, 2014
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Non delivery in time

Order[protected] order via [protected]@gmail.com) It is Birth Day Cake By all means every one expects by 09 00 AM So, the spl instruction it was clearly mentioned that event of delivery to occur between 09 00 and and 10 00AM. Having accepted the order and payment by you in advance, till now it is not delivered. When contacted your executive over [protected] we were told that 1) he can only lodge the complaint with vendor...
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Raghavendra Kopalle
from Warangal, Telangana
May 31, 2014
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Infibeam sold me a used mobile as a new one

Address: Ahmedabad, Gujarat

I purchased a Lenovo A390 android smartphone on July 12, 2013 from Infibeam, order ID 20186672, purchase ID 11207281. I am facing a battery charging problem and was searching for Lenovo service centers in Hyderabad on Lenovo website. I also searched for Warranty validity date and was shocked to see my mobile warranty activated before my date of purchase. The Lenovo website shows warranty start date is 25 April 2014, 3 months before my date...
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sanrab
from Bengaluru, Karnataka
May 30, 2014
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False Information and poor customer service

Address: Bangalore, Karnataka

I had ordered an LED TV (Order No[protected] on 17th May that was to be shipped by 24th May. When I called up, their representative confirmed the availability. On 24th May, when I followed up, they mentioned that they will need 2 more days to ship the item. On 26th May, when I called them up again, they mentioned that the item is not in stock and need 2-3 days more. Taking in to account negative reviews online, I decided that cancellation...
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Disha Bhaiya
from Gurgaon, Haryana
May 30, 2014
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Failur to Exchange a Product

Address: New Delhi, Delhi

I had ordered “Sony Neotank Speakers” from Infibeam.com . Once I received the speakers I realised it is too big for my house and I wished to return it in exchange for something else. I kept the package unopened. The FAQ read “In case, you've ordered something incorrectly and wish to exchange it with something else. Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice...
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dhumeav
from Mumbai, Maharashtra
May 27, 2014
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Remote and Accesories stolen from New Tv

Address: Thane, Maharashtra

bought a Samsung PlasmaTv, 51F5500 from Infibeam. They took entire Money in advance and delivered the TV after 23 days that too after 10 calls from my side with no responce. They have given a TV where the Remote control, IR receiver and other accessories are stolen and some useless accessories are inserted. After Multiple calls to Infibeam they just keep saying they have not got information from concerned department. Complaint has been given...
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Dheeraj Bedi
from New Delhi, Delhi
May 26, 2014
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Birthday gift not shipped

Address: New Delhi, Delhi

Hi On 18th-May-2014, I ordered a Samsung E1200 Guru (Blue)mobile phone from the website www.infibeam.com. I ordered this for my dad's birthday which was on 25th-May. But it has not yet been shipped/delivered. Have contacted the customer care ([protected]) many times and filed the complaint as well, but they are just asking me to wait. Below are the order details: Order (ID:[protected] Samsung E1200 Guru (Blue) Ship By: May 20, 2014 Deliver...
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jain2706
from Delhi, Delhi
May 23, 2014
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Fooled the customer on Order-ID : 13056554

Address: Gurgaon, Haryana

Infibeam has the worst customer care service I have ever seen in my life. They are just making fool of the customers. I ordered one phone via order-id: 13056554 on 12th May and it was to be shipped on 14th May 2014 and should have been delivered to me by 17th May 2014. Today is 21st May and there is no status. In spite of continuous mails from my side, I hardly got any response. They keep on writing the emails, but do not have time to call...
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pankaj24hrs
from Mangalore, Karnataka
May 20, 2014
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Shipment late - False commitment from Customer Care

Address: Ghaziabad, Uttar Pradesh

I have bought Sony Xperia ZR phone, Order No: 13024911 on May 06, 2014.Product was to be shipped by 8th of May 2014, still I'm waiting for the shipping of my phone. I have already talked/emailed to customer support 5-6 times, only response I get that product will be shipped by next 24 hrs. I've already pay via credit card, I'm really very disappointed. Could you please pick up my complain!! Thanks in advance!! Pankaj Rawat +91-[protected]...
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Md Aslam Khan
from New Delhi, Delhi
May 19, 2014
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Worst Service I've ever seen

Address: New Delhi, Delhi

I had bought a sony xperia sp phone, Order No: 13056183 & Sub Order NO: 22211298 by May 12, 2014 10:58:32 AM And there was mentioned ships by 14 of May 2014, still I'm waiting for the shipping of my phone. I have already talked to customer support 5 times they always assured me that I'll got my phone today but today will never come as yet. I've already pay via credit card, I'm really very disappointed & going to file...
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Pavneet Rajpal
May 17, 2014
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Irresponsible Customer service

Address: Nagpur, Maharashtra

This is for the order no which I have Placed : 13016071 which I placed on the 5th & was advised on confirmation email that it would be delivered by 14th May. The order was never shipped & infact no one even informed us about the delay and finally after few days of delay I requested them to go ahead & cancel the item & they mentioned that it would be dispatched on that day & I should have it in next 2 days. Again...
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drsilambu
from Auroville, Tamil Nadu
May 15, 2014
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not get my home theater

Address: Cuddalore, Tamil Nadu

sir aim dr silambu delvan md i have ordered home theatre system yamaha 196 on apr 13th stil now i didnt get my prodact by phone cont in didnt get proper respons |kindly try to send this week end other wise pls refund my money back. thanka...
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