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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

www.idfc.com
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Updated: May 28, 2023
Complaints 671
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123
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So far, so good. Infrastructure Development Finance Company [IDFC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Infrastructure Development Finance Company [IDFC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Infrastructure Development Finance Company [IDFC]

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17
Redemption of bonds
7
Payment not received
7
Refund of maturity value of IDFC Long Term Infrastructure Bond-Tranche-3.

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Maturity withdrawal amount not giving

Infrastructure Development Finance Company [IDFC] reviews & complaints page 3

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J
jca
from NEW DELHI, Delhi
Mar 23, 2022
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Non payment of idfc bond 2011-12 tranche 2

My redemption payment under folio no. Ide0112426 not released.Due to wrong adress written by idfc, the payment not delivered . I have already submitted email on 21.06.2012 for adress correction which was done by idfc vide their forwarding letter no. R/idfe/5002683 dated 15.06.2012.Despite this wrong adress written due to which payment not received .My emails regarding this to idfc dated 15.03.22 &23.03.22 even not responded....
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N
nupurgirdhar1983
from Delhi, Delhi
Mar 22, 2022
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Bonds Amount Credited to Wrong Account

I have IDFC FIRST BANK- INFRA BOND TRANCHE 1/ FY2011
Folio No: IDA0311015
This got matured in 2020 and I have been following up to get the maturity amount credited to the right bank account.
I got confirmation that my correct account is registered but amount is still to be credited.
Last Ref No: NAV/STAT/IDFA/215184/13302525...
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M
Manjunath 7
Mar 22, 2022
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Loan fraud -

Loan of 78 k was availed from IDFC at 14% rate of interest was informed & when our loan was disbursed & paid for 10 months now the outstanding is 70 k when asked at chandra layout customer care center they are mentioning the loan is of 90 k & 30% is the interest rate.

Its a scam, Yes they run ECS for 4 times a month & collect bonus charges from every customers.

Kindly take necessary action's....
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K
krisna22
Mar 21, 2022
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redemption amount of infrastructure bond not credited

IDFC limited 8 percent infrastructure bonds TRanche 2 (FIN year 2010-11), redeemed in March 2021, redemtion amount not credited into account. Bonds not held in physical form. Amount invested in my name as given above...
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R
raztamang
from Tezpur, Assam
Mar 19, 2022
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Toll Deducted Twice

Toll was deducted twice for vehicle no AS02AE6221 at Mikirati Hawaigaon Toll Plaza on 19/03/2022 at 14:29 and at 14:45 respectively, Rs 80 each amounting to Rs 160. Received screenshot of SMS were attached.
IDFC Customers were not responsive.
Requesting to do needful from your end.

Thanks
[protected]...
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K
Kanaujia rajesh
from Delhi, Delhi
Mar 11, 2022
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Infra bonds trenche2/ FY 2011

Address: C-410, Ideal Apartment , Pocket 6, Sector 1A, Dwarka New Delhi 110045

FOLIO NO. IDB0204245, Name Rajesh Kanaujia
I am writing mails to KFin Tech since last 1 year on redumption of my bonds.
They have taken all details like Copy of PAN, cancelled cheque and other details.
Now they are telling that they have redemmed these bonds in some another account person in Feb 2016 at Saraswat Bank Vaibhav Complex new delhi in Account no : [protected]
How the Bank can do this mistake, As...
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S
Sutapa M
Feb 26, 2022
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Infra bond tranche 1 & 2

Address: PURVA HIGHLAND, KANAKAPURA ROAD

I have been interacting with KFINTECH wherein I had submitted my BOND certificate on maturity dated Feb 2021 and Nov 2021 respectively

As of now after repeated follow ups I have received inly one payment and the other is being bluffed about stating the same payment with both the folios. only one payment was sent to ne on 30/12/2021.

Please HELP

Call me
FOLIO:IDD0294278 & IDB0323465...
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N
nand kishore attri
from Dehradun, Uttarakhand
Feb 26, 2022
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Non receipt of payment on redemption of Long Term Infrastructure Bond Tranche-2

Sir,
I would like to inform that I had been allotted 4 (four) 'IDFC Long Term Infrastructure Bond- Tranche 2" of Rs.5000 each, as per Distinctive number from [protected] to [protected] (INE043D07385) vide certificate No. Series 2-80611 dated 21.02.2011 which was matured with a maturity value of Rs. 10800 each as on 21.02.2021. However no payment on maturity and redemption of said bonds has been received by me till date even after lapse...
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B
bsbhat_bayadi
Feb 25, 2022
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Bond not received

Address: achutha gowda b, balila, sullia t.q - 574212, mob : 9449258603.

I applied idfc infra development bond tr-3 sr[protected] bond wide clint id : idc0000671. how ever only once interest credit rs. 1650.00 on interest period 30/03/2011 to 29/03/2012. how ever my original bond still not received...
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T
tanhussain
from Pune, Maharashtra
Feb 23, 2022
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Redemption of Bond at Maturity

Address: KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai 600031

My IDFC Bonds (4 in nos) were to mature on Dec 30, 2021. Have not received any money that is due to me....
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P
pramin
from Pune, Maharashtra
Feb 21, 2022
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I have not received infrastructure bond maturity amount. Folio number 0281412

Inspite of multiple follow up (series of emails) with Kfintech and I have uploaded details on 6th Jan 2022 till date not received maturity amount for folio number 0281412....
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S
Sampada D
Feb 9, 2022
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IDFC Infra Bond Tranche 1 - No redemption received

I have written to them so many times, that the link which is present to update bank details doesnt work.
https://ris.kfintech.com/clientservices/isc/coacob.aspx
Errors saying "Select account type"

https://ris.kfintech.com/clientservices/bonds/bankmandate/bankmandate.aspx .
Errors saying INVALID Folio number : IDD0264149.

I have emailed all relevant documents for BANK detail updation, but...
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A
arun0304
from bhilai, Chhattisgarh
Feb 8, 2022
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Maturity amount not received

Address: PLOT-2, STREET-15/B, PRAGATI NAGAR, RISLAI, BHILAI, CHHATTISGARH, PIN-490006

I have purchased 4 no. of IDFC Bond on 30/12/2011, which is matured on 30/12/2021, but till date i have not received maturity amount. Pl. do the needful & inform the status.

DETAILS OF APPLICANT & BOND:

APPLICANT NAME: ARUN KUMAR SINGH

APPLICATION NO.[protected]

BENIFICIARY A/C NO. IN[protected]
RL NO 244966, REF NO. 260635,
FOLIO NUMBER: IDD0366208
br...
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K
Krishnababu Janakiraman
Feb 8, 2022
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IDFC infrabond Tranche 1

Please refer IDFC infra bond Regd folio No IDD0237060. I have invested Rs. 20000/ for FOUR bonds with a maturity value Rs. 11840 / each so the total value of the bond is Rs.47360.
After long persuasion the registrar of the bond issue K Fin tech has credited only Rs 41888/ in my account .on 01/02/2022

Reminders sent to the registrar and the IDFC bank to remit the balance amount Rs . 5472 /, but no one is responding or...
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K
Kumar Shriram
from KOLKATA, West Bengal
Feb 4, 2022
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Non redemption of 4 Shares of IDFC FIRST BANK LTD INFRA BOND TRANCHE 1/ FY2012 Folio No: IDD0222003

Address: Mumbai

From : Shriram Kummar ([protected]@gmail.com)
To : einward.[protected]@kfintech.com
Subject : Fwd: Buyback Procedure
Date : 22/01/2022 12:01

To
MANI SHEKHAR
Corporate Registry
KFin Technologies Pvt. Ltd.
Selenium Tower B, Plot 31-32, Gachibowli,
Sir,
With reference to your mail dated 10th Jan 2022, it is submitted that my account has not been yet credited till...
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A
Ashneer Kaur
Feb 4, 2022
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Wrong setelmemt give me

Main Apna loan sara kam karna chahta hun per company wale Mere Ko Nahin Bata rahe hain ki mera loan kitna hai Hai Kitna bataya hai...
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A
aubapat
from Bhopal, Madhya Pradesh
Feb 3, 2022
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Idfc first bank limited - infra bond tranche 3

Maturity proceeds of the abobe bonds have not been received. Details are as follows

Bondholder Name : ANJALI UPENDRA BAPAT,
Unit : IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 3
Folio No : IDC0242789...
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A
Agnimitra Maiti
Feb 2, 2022
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Maturity amount not paid for IDFC long term infrastructure bond Tranche 1

Address: Kharghar, Navi Mumbai

I purchased IDFC long term infrastructure bond Tranche 1 in the year[protected] and Folio no. IDD0257810; which got matured on 30th December'2021. I have updated my address, bank detail on 17th December'2021. Till now I have written several emails to this email IDs [protected]@idfcfirstbank.com and einward.[protected]@kfintech.com, but unfortunately nothing has happened.
Please expedite and help me to get the matured amount.
Thanks....
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M
Mat@nn
Feb 2, 2022
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Wrong account number printed & no response on complaints

I haven't received any response from the IDFC infrastructure bond team even after multiple reminders. It is a negligence from your end by issuing a cheque with wrong account number. All the details asked for ECS has been given and the account details are updated is showing in the tracking id status provided from your end.
but further process or payment has not been released.
No response from any team...
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N
nathgautam
from Shillong, Meghalaya
Jan 31, 2022
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Non-receipt of matured amount of IDFC First Bank Ltd. Infra Bond - Tranche1/FY2012( Folio no.- IDD0291062 - Series-S02)

The above subject "Infra Bond" matured on 31st December 2021 but the matured amount has not been remitted yet to my Bank account, registered with you. I have already informed my concern through emails, addressed to the ids' "einward.[protected]@kfintech.com" & "[protected]@idfcfirstbank.com" on 11th & 13th Jan 2022. It was informed per return mail that the matter will be looked into but without result till date.

In view of the above, I would...
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