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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: May 28, 2023

Complaints 671

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So far, so good. Infrastructure Development Finance Company [IDFC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Infrastructure Development Finance Company [IDFC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Infrastructure Development Finance Company [IDFC]

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Toll Deducted Twice

IDFC Long Term Infrastructure Bonds (2011-12) Tranche 1

Change in address and bank details

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Redemption of bonds

Payment not received

Refund of maturity value of IDFC Long Term Infrastructure Bond-Tranche-3.

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Maturity withdrawal amount not giving

Infrastructure Development Finance Company [IDFC] reviews & complaints page 5

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Redemption amount of IDFC infra bond Tranche 2 (Series 2) has not yet been credited in my bank account. These bonds matured on 26th February 2021.

I have submitted all the relevant documents such as original infra bond etc. and they received on 19th August, 2021. I hqve been following up this issue with you since then but I am still waiting for the maturity amount.

My folio no. is IDB0304193. Total no. of bonds...

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I have received DD against the maturity of above folio number . Since we were out of India we could no redeem the DD . I Have been struggling for revaidation of DD since last 1 months but No Response .
Kindly help in revalodation of DD...

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Address: Viskhapatnam

I have been with IDFC for 2 years and I have never faced any issues whereas recently I have changed my job So, I couldn't able to pay the last (oct) month EMI. I have already mentioned the same thing for the agent. But I have paid my last (oct) month EMI on the 11th of this month (Nov). Even though the agent behavior is rude and when I was not there at home he has shouted at my mother using filthy language and he also kicked a flower pot...

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He Manager (L&T Infra Bonds 2011),
L&T Infrastructure Finance Company Ltd.
Mount Poonamallee Road,
Manapakkam, Chennai-600089.

Ref.:- Application No- 33984116, No. of Bonds-10, Rs. 10, 000/=, DD no: 922998Bank : Corporation Bank, Branch: Erode, Tamil Nadu

Sir,

Please refer to the details given above where by I (Rathika.V) applied for L&T infrastructure bonds on 22...

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For infra bond tranche 2, I am unable to update bank details online on https://ris.kfintech.com because after entering myfolio no IDE0213962, i m getting message "Invalid folio no" The folio no is correct as mentoned un the bond.
Pls assist how to proceed further.

Regards
Vivek, Bhopal...

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I have ordered for two IDFC fast tag on Nov 7th for two of my cars, but till date it has not been delivered and no contact details also provided to us. Very worst service and I suggest not to use this service as you will not be knowing the details of the courier. U will also not know whether it will be delivered or not. One day a courier person called me and said he will deliver next day but his number is not reachable since then and u will...

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Dear Team,
I tried calling, writing and sending reminders since August 2021 regarding below mentioned Folios to both KFintech and [protected]@idfcfirstbank.com. I receive an automatic acknowledgement email each time promptly. But no further action after that. There is no grievance contacts in the bonds site.

Tranche1 - Folio # IDD9500507 - Requested for a/c and customer contact info update. First email sent on 23rd Aug 2021...

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I have paid my August 2021 due as partial because they assured it won't affect my credit score... And then paid the remaining carryover amount on next month with their convenience fees... And thereafter I paid my bills without any delay... But now I checked my cibil score it shows just 624 which is once above 750... I came to know that it's because they didn't updated my bills from August 2021... It's still shows unpaid even I paid on time......

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Address: B-450,IFFCO AONLA UNIT BAREILLY, POST- IFFCO T/S

Dear Sir/Madam
I had taken IDFC Bond on Feb 2011 which is mention above, was matured on February 2021.But yet not received matured amount.
So Please take necessary action and amount transfer to direct my bank account through NEFT or whatever you wish.

All documents copies are send already to einward.[protected]@kfintech.com
1.Original bond certificate
2.Pan Card
3.Cancelled cheque
4.Aadhar...

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My esteemed client had purchased 4 bonds of the above tranche 2 vide folio no. IDBO275622

Till today we have not received the redemption payment.

We have uploaded all the required documents on the link sent to us almost 2 weeks back.

But till today the amount is not credited to the bond holders bank account.

We have sent several emails regarding this but failed to get satisfactory...

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My esteemed client had purchased 4 bonds of the above tranche 2 vide folio no. IDBO275621

Till today we have not received the redemption payment.

We have uploaded all the required documents on the link sent to us almost 2 weeks back.

But till today the amount is not credited to the bond holders bank account.

We have sent several emails regarding this but failed to get satisfactory...

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I have purchased four bonds of IDFC on 30 December 2011 which will be matured on December 2021. But so far not received any intimation or notice....

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Recently I Wanted To Purchase Some Product On EMI by My Easy Buy Card (Instacred) From Flipkart And Three Time From Another Merchant But While I Checkout The product and Complete Transaction Its Faild But OTP I Recived Every Time And I Am FacinG Notifications That There Is Technical Error At The Banks End try After Some Time But Its Almost Week Gone Away But The Problem is As It Is...
How Worst Experience Evr
Jeevan
[protected]br...

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Address: A 302 Mulund snehbandhan CHS,MHADA COLONY,MULUND (E), Mumbai-400081

Please refer to above subject and detail of scanned copy enclosed, the above said units in 4 nos of Rs 5000/ matured on 21st February 2021, It was in Dmat form DP Benificiary Account No: IN[protected]/3910.
The funds on maturity has not been credited to my bank account. It is requested to look into the matter and do the needful

Application No. 18676896, REF NO. 1032773.

Thanks & Regards

V...

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Address: # 473, Sector - 15, Panchkula, Haryana

Website: CMS OF RBI

Kindly refer to my letter dated 22.4.2021 attached herewith. Which was submitted to Kfin technology pvt ltd. Selenium towerS, Plot no. 31-32, Nanakramguda, Serilingampally Hyderabad- 500032, Telangana regarding maturity of above stated bonds. The case along With documents was submitted and also copy to IRDAI, Hyderabad ( copies of receipts attached). Please look into my case letter in which all details have been mentioned. So far till date...

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I have purchased long term infra bonds with folio number IDBO235157, in name of nivedita jaiswal. i did not receive the amount on maturity, initially over call customer care told to update the bank account detils through the wesite http://ris.kfintech.com/idfc, this always gives an error...useless site full of bugs. finally wrote a mail for which i got an revert that the payment was processed in july, i sent them with my statement showing...

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Address: ANDHERI EAST MUMBAI

I MR Vikas Vishwanath Kamble existing customer of IDFC n took a loan from them with 15325146 and i have the principal Amount Pending to of Rs 45983 which i was not able to pay after may 2020 due we all were in a pendamic period of lockdown n i just started working recently n the recovery staff of IDFC tellecaller name Ms Aarti from andheri east Mumbai Branch Has been harressing me with calling n saying that we call to my new office disturb...

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I have purchase 4 bonds folio no IDC0234999 DISTNT NO[protected]
For wich I have not received the payment
Although Form 26AS shows payment is made.
Kindly look into and send the payment
To me my a/c [protected] SBIN0004098 BRANCH SBI MANSAROVAR 04098
Regards
CHARAN JEET SINGH SALUJA
B202 SHIPRA PATH, MANSAROVAR
JAIPUR 302020
PHONE [protected]...

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Have not recieved my payout aince Feb 21..Jave updates the account on 2 Sep 2021 and after repeat mails no response.

IDB0238167

email sent to
[protected]@idfcfirstbank.com
einward.[protected]@kfintech.com...

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Address: Trivandrum

Sir.
This bring to your notice that I have transferred an amount of Rs 13204/- to IDFC car loan account through IDFC APP on 9th September 2021, but it was wrongly credited to Paynimo mutual fund. This is an wrong transaction, so kindly request you to refund the money to my account.

Transaction Amount: ₹13, 204
Transaction Id: S92034349
Transaction Description: TO ECM/1157/Paynimo Mutual Funds \Paynimo...

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