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Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Jan 15, 2025
Complaints 1647
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361
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1286
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
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10
Customer care number issue
4
Problem of toilet seat cover not resolved. Complaint no.250971
4
iflush

Jaquar reviews & complaints page 56

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S
Shriyal Desai
Jan 3, 2019
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geyser complaint

Address: Thane, Maharashtra, 421202

This is to inform i had given my geyser for repair one month before and as of now i am not receiving any proper response from jaquar representative and only unnecesary delaying.

Fyi, from the time i had purchased the jaquar geyser this is my 5 or 6th complaint and i am really disappointed with the service and shall ensure that none of the customer purchase any product of jaquar nor should get attached with such unprofessional...
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A
aikya verburgh
from Auroville, Tamil Nadu
Jan 2, 2019
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water heater, 10l jaguar no repair since almost 1 month

Address: 605101

I ask for repair since 3, 5 weeks, called tollnumber 4-5 times.
2, 5 weeks someone from Tindivanam looked at the heater, he did not open, but somehow it worked, but next day it did not work again.
Since then, after many calls to the company Standard associates, where i bought it, a certain Kumeresan said he will order a spare part, one week ago.
Since then NO news.

3, 5 weeks !!!
Please resolve...
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H
harpreetbabbu
from Amloh, Punjab
Jan 2, 2019
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service jaguar part

Address: Amritsar, Punjab, 143001

I am very disappointing about the poor service of jaquar. submit complaint on
18 dec 2018. contact with customer care many time but till date my complaint is pending.in future never recommend to use jaquar. my complaint number is 01138665. already tried to contact customer care, dealer and service centre
and all in vain.Everyone says we will visit your house but no one visit.
very disappointed...
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S
Somraj Pathak
from Siliguri, West Bengal
Jan 1, 2019
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bad service by january.

Address: Bardhaman, West Bengal, 713213

I have water leaking problem from one of the tap and hence registered a service call no.01042223 on 22/11/18 which has not been resolved and after contacting the customer care they again registered the same issue no.01168779 on 27/12/18 without giving any reason for such a delay. This company is making false promises. Kindly don't make false promises.if the company can't give service then please don't pretend to do it... Useless company useless...
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R
Rinu Jacob
from Gurgaon, Haryana
Dec 29, 2018
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kitchen tap leaking and no response

Address: Kottayam, Kerala, 686123

Taps are leaking and after months of continuous calling a person from jaquar came and checked the tap. He said there is a crack inside the tap and he cannot fix it. We got a description from him in written form as well stating same. He escalated the issue and it's around 2 months but no updates.
We plan to reach out to consumer court if still there is no response hence will be great if service can be provided by the company before...
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C
chandreshs
from Mumbai, Maharashtra
Dec 27, 2018
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non stop water flow in the concealed flush tank

Address: Mumbai City, Maharashtra, 400018

There is constant non stop water overflow from the concealed flush tank in one of the bathrooms and request for urgently attending these complaint because the water tank of the entire society gets drained out due to these constant overflow. There is also one complaint regarding overhead shower in the other bathroom and that is hardly used and is a new one installed....
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N
nhgoel
from Mumbai, Maharashtra
Dec 26, 2018
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very poor services

Address: Birbhum, West Bengal, 493111
Website: WWW.NHGOEL.COM

We are the valued customer of jaguar from last 5 years. But when ever we are registering the service complaint it was not being attended on time. When after visit of the service adviser they do not have the spare parts available with them, they always took 15-20 days to resolve the complaint which is not tolerable.

Hence we are not satisfied with the jaguar services. Kindly improve the service quality. Our last service complaint...
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V
Vineet Mundra
Dec 25, 2018
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artize rainjoy shower

Dear sir,
We purchased and installed “jaquar artize ranjoy” shower around one and half year back.
For last few weeks, it has not been functioning well and the water flow is also very week.
We have contacted jaquar customer service several times. However every time the person who visits, says that he does not know how to service this shower.
We are asked to contact jaquar customer service agent in my local...
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M
manka pyar
from Rampur, Himachal Pradesh
Dec 24, 2018
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worst and v bad service

Address: 140603
Website: Jaquar. Com india

Water leakage from jaquar taps and seat and complaining to there costumer care from 4 months but of nouse.. Jaquar dont cares there service as no service agent/mechanic came to see the defect and they closes my complaint again n again after some days for loging. On askn what n why soo then make me to hold call and same music.. For long and nobody reply and after 30 min of wait i got there cheated behaviour and now hate this jaquar sanitary...
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V
Vincent jebaraj j
from Bengaluru, Karnataka
Dec 23, 2018
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two closets got crack in the same place

Address: Coimbatore, Tamil Nadu, 641017

I bought three nos closets if jaquar from lakshmy ceramics coimbatore. Out of that two got crack in the same places, even after complaining to the company through mail and customer care,. The technician visited and unanimously decided it is not manufacturing defect even after explaining, no response from the company, only they call and tell they will attend and send senior technician. Around rs32000 spent on purchasing. Poor response from...
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J
Jigyasasabharwal
from Delhi, Delhi
Dec 20, 2018
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cistern not working properly

Address: Agra, Uttar Pradesh, 282001

Cistern is not working properly and i have purchased the new fitting 3-4 months backs.
There is continuous leakage from it and due to which the water tank of the house gets empty daily.

Can you please send your executive to check and replace the same if there is some damage in parts

It would be really helpful if you take this matter as priority, as this is creating too big problem for us on daily basis....
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R
Raghu gopal
from Madurai, Tamil Nadu
Dec 20, 2018
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flush out pressing problem

Address: Krishnagiri, Tamil Nadu, 635002

Dear sirs, wr have a marriage mahal named meenakshi mahal at krishnagiri.in our mahal for all bath rooms.in bathroom we bought 15 nos of flush out pressing type product of your company from salem. After 2 years we face the realsing problem after flushing at bathrooms. So try pls clear it. Some time more water goes out without stopping. We got strucked, so more water goes out during this time. Th...
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A
Anand Bhatnagar
from Jabalpur, Madhya Pradesh
Dec 20, 2018
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repair of jaquar sanitary products

Address: Ujjain, Madhya Pradesh, 45010

We installed the products of jaquar at our new home, almost all the products are not in function properly. We filed the complaint many time but still the issue is not resolved. Once they come and fix and in some days we face the same problem again.

All the tabs, flush, showers needs repair and some maintenece work. We need the assistance as soon as possible. And the fix you do this time should be permanent. We don't want to...
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V
Vinaymakam
from Hyderabad, Telangana
Dec 10, 2018
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flush valves are not working properly

Address: Tumkur, Karnataka, 572130

We purchased complete range of jaguar products for our restaurant. But the flush valves are of worst quality. We are too much tired by repairing them very repteadly. The springs will get jammed always. If once the problem occures it takes minimum 2/3 days to get it repaired, mean while a lot of customer comlaints has to be attend by restaurant staff which adversly affecting our reputation and google reviews.
So here with we are requesting...
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S
sarjit singh
from Noida, Uttar Pradesh
Dec 10, 2018
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low standard service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear sir,

Refer to my consumer complain dated 21 nov 18 would like to inform you that i have not received any solution from jaguar.

On other hand fresh complain were registered by me on 08 th dec 18 complain numbers are 01101373 and 01101393, would like to inform you that today at 1553 hrs, i have received sms from jaguar saying that my both complains are resolved... I am unable to under stand how without resolving...
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D
dnzaveri_69
from Ahmedabad, Gujarat
Dec 8, 2018
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leakage from hot cold tap

Address: Ahmedabad, Gujarat, 380006

I have registered a complaint on 4.12.18. My comlaint no. Is 01085018. The plumber mr hiren has taken my tap for repairing. Since last 4 days, he is neither responding on phone nor fixing back my costly tap. Mr prakash from ahmedabad centre is trying to contact him but in vain. I am suffering as it is kitchen tap. Give me solution immediately as i will otherwise have to escalate the matter.
Regards, devansh zaveri (M) [protected]...
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C
CA Madhur Gupta
from Chandigarh, Chandigarh
Dec 3, 2018
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Resolved

instant water heater complaint

Address: Mohali, Punjab, 140301

We have booked the complaint of instant water heater geazer on 05.11.2018 with jaquar helpline but the same is not being resolved even now on 03.12.2018 we are calling them constantly to resolve the same but no body came to resolve the same. Today on calling at the helpline i got to know that the complaint had been resolved by them though no body came to our home to resolve the same

Kindly look at the matter

With...
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K
Kumar Developer
from Jaipur, Rajasthan
Dec 3, 2018
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angle valve, wall mounted mixer, rain shower

Address: Faridabad, Haryana, 121002
Website: Kumardevelopers.in

Hi,

We are developers by profession by the name of terra group and tulip hosuing.

We are trying to complain since four days.

I have used jaquar in many of my resdiential projects.

Facing serious trouble in my home.

Need urgent action.

Toll free number never works. Tried calling 1000 times.

Faridabads technician not attending calls properly.br...
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M
Maharshi Doshi
from Ahmedabad, Gujarat
Dec 3, 2018
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not receiving customer care number

Address: Ahmedabad, Gujarat, 380063

My kitchen tap is not working properly and it is in the warranty period l, so i tried to contact customer care no. Many a times, but all times it is giving the answer that all executives are busy on other call. Also i waited for much time on call but all the times it keeps on saying that all executives are busy. It is a method to fool the customers. So i request for quick reply....
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A
Akshat Rana
from New Delhi, Delhi
Dec 2, 2018
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3 l water heater

Address: Haridwar, Uttarakhand, 249403
Website: Jauar water heaters

We purchased jaquar 3l water heater in november 2016. We have been uaing jaquar products regulalry but this time this product has not met jaquar standards. Its not working properly and we are facing issuse because of this. We are not getting hot water.
Request you to pl look into this, being a regular jaquar user, we would appreciate your help and timely action. We are having bills and everything.
Pl change this water heater...
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