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Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Jan 15, 2025
Complaints 1647
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361
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1286
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
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10
Customer care number issue
4
Problem of toilet seat cover not resolved. Complaint no.250971
4
iflush

Jaquar reviews & complaints page 59

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S
Saleem Mohammad
from Ludhiana, Punjab
Oct 17, 2018
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leakage of bathroom mixture

Address: Mohali, Punjab

I am facing water leakge problem in my bathroom mixture.I have called Many time to customer care but they did'nt took any action.This is also affecting my house.In three years this is third time the same issue. They sent there plumber after many calls but this time this is very serious matter.The water is leaking 24hours due to this im facing the problem of dampness and my water tank got finish very early every time.I m requesting that please...
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Shefali Misra
from Jaipur, Rajasthan
Oct 17, 2018
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shower and wall mixer - very poor quality of service

Address: New Delhi, Delhi, 110049
Website: www.jaquar.com

Extremely poor quality of after sales service by jaguar. After reviewing the 'gold standard' service standards advertised on the website, i purchased a shower and mixer for 9000 rs from m/s gupta sanatary ware. The product was defective and the installation was wrongly done. As a result the hot and cold water mix. The initial service request was met with a 'vip plumber' mr ahmead coming in and rendering a diagnosis that 'nothing could be...
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Grandindiaimpex
from Delhi, Delhi
Oct 15, 2018
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bathroom flush tank not working

Address: New Delhi, Delhi, 110055
Website: grandindiaimpex.com

Sir

We have purchased the different bathroom material from surface creamics 43, kailash enclave, near rama market, pitam pura delhi34 vide thier bill no. 1121 dt. 12.5.2018 and fitted in our office at namly grand india impex at 10703/35 at qila kadam sharif, jhandewalan nabi karim, paharganj, delhi-55.

The complaint being related to flush tank is not working i. E. Water supply problem, even full water pressure...
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seshan77
from Mumbai, Maharashtra
Oct 15, 2018
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bath shower

Address: Chennai, Tamil Nadu, 600099

We bought bath shower in june 2018 and started using from july/aug after
House completion... We have put a grundfos motor for maintaining pressure as well. We installed a instant geyser 2 weeks back but since then the shower is not
Working properly.. Sometimes pressure is there but other times its very slow or not coming at all. We approached the shop we bought this from - lakshmi sanitation, chennai - but they advised to approach...
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Sheela Mundhada
from Pune, Maharashtra
Oct 14, 2018
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noorsteam nsc-chr-mu000bw000x

Address: 440022

We are running a commercial gym parlor and spa centre. We are mundhada family. We installed steam bath by jaguar because of name and fame. The installation took place around march 2016. The bill was raised on 22.2.2016..
We actually started using it from the late months of 2016 or early 2017.. This was because we could not finish the spa room properly. We used the same steam bath only twice or thrice and sth went bad and we stopped...
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Bharat Roy
from Raha, Assam
Oct 14, 2018
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misbehave and wrong guide

Address: Nagaon, Assam, 782001

My req no 00903288 date 11.10.2108

A techinocation came on 13.10.2018
And he asked me a warrant card.
Where i told the person that i dont need any repairing complain.
I need only a installation guide as all the product of jaquard is 8 days old.
But instead o[censored]nderstanding my word.
He started rough behavuour and scold me lots.
He told, i will guide only if i haire his plumber.
br...
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Sushant Singhal
from Noida, Uttar Pradesh
Oct 13, 2018
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cracks in wash basin

Address: Gurgaon, Haryana, 122002

I have got cracks in my wash basin and despite numerous complains and follow ups i am taken aback to get it replaced despite the jaguar executives confirming that needs to be replaced. It's been 3 years i got it installed and 2 years of me trying to get it replaced but all in vain.
Evertime i hear the engineer visits and says we will get this replaced but till date the replacement is not happening.

I request you to...
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Suniyappan
from Guruvayur, Kerala
Oct 12, 2018
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water closet flush tank leaking

Address: Kottayam, Kerala, 686605
Website: through phone

Dear team,
I was complaint about my bathroom flush tank. It was created 28-sep -18 reference is 00860272. Still not yet repair. One technician was came with out any material and he promise to me, he will comeback next day with material. But unfortunately he was not came and i try to call him several occasions he was not respond. Technician number is 0091 [protected] so, please assist to me to get it done as soon as possible.
Kind...
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Reddynk
from Chirala, Andhra Pradesh
Oct 11, 2018
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service required not responding

Address: Karimnagar, Andhra Pradesh, 505468

Iam a customer of jaquar bathroom fittings i have purchased two walmounts of jaquar, but they are not working properly. For this problem i have given a compliant to the company on 17 sept2018. But till today anybody not responding about this, so kindly take action on company and give me a sufficient service for me
Thanking you
Complaint message attached...
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R
ranbir.singh1767@gmail.com
from Mumbai, Maharashtra
Oct 8, 2018
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shower push button is not working properly

Address: Thane, Maharashtra, 421501

I am staying in just newly constructed building nisarg greens in ambernath east dist thane, my shower push button is not functioning properly in my master bedroom toilet. Kindly rectify since it is as good as new. Also the jaquar make commodes cover got loosen. Kindly rectify. Regards, ranbir singh flat no 905, bldg no 6. Nisarg greens, ambernath east, dist thane...
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Surjeet Singh8899
from Pune, Maharashtra
Oct 6, 2018
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leakage in toilet concealed tank

Address: Allahabad, Uttar Pradesh, 125055

I am facing water leakge problem in jaquar concealed toilet tank. I have installed this tank 15 days ago and from starting day it is leaking.
I am unable to use it and feeling waste of money. It is also affecting my house.

Surjeet singh
Phn no [protected]
Mail - [protected]@gmail.com
Add - hno 2444, sec 20, part 3, huda colony, sirsa, haryana 125055...
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Danone
from Mumbai, Maharashtra
Oct 5, 2018
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jaquar newly installed sensor tap is not working, complaint has not been resolved since last 3 month despite continuous follow up

Address: 140501

Dear Sir/Madam,

We use most of Jaquar fittings in our plant. In month of June we installed new Jaquar Sensor tap but it was not working. We called Jaquar Chandigarh office, initially we were told that to write mail to [protected]@jaquar.com and [protected]@jaquar.com accordingly mail sent and informed about the matter. The series of mail communication screen shots is attached for your reference. After registering complain service...
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sgtonly
from Kolkata, West Bengal
Oct 5, 2018
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wash basin with corrosive marks on its surface

Wash basin model ars-wht-39801, bought on 6-apr-2018, had corrosive marks appearing on surface (Photo attached) from end of july. Phoned customer care[protected] to lodge complaint on 13th august with sr 00714806, and i was asked to share the photo of defective basin at another phone number[protected], nivesh singh as per truecaller data.

Since 13th august, i had called up customer care to check status every 10 days,...
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Danone
from Mumbai, Maharashtra
Oct 4, 2018
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jaquar newly installed sensor tap is not working, complaint has not been resolved since last 3 month despite continuous follow up

Address: 140501

Dear sir/madam, recently we installed jaquar senson tap in our plant. Since installation there is continous issue is connector, ie and solenoidal valve. Team from chandigarh office visited 4 times but still problem is not resolved. Earlier complaint number is 00822948. Team has taken part for replacement but has not returned back and installed since long....
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yashk008
from New Delhi, Delhi
Oct 3, 2018
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sensor tap repair pending

Address: 241001

Hi, Hi, my name is shashank kapoor and i have purchased the sensor tap in 2013 and for its service i have to wait for 6 months because the part is not available and now the second time i complained about the range problem in jaquar then on 16/07/2018 service engineer mr. rajkamal visited and told that the remote for setting range is not available with me i have made the request for it and he gave the service job in which he mentioned the...
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jb9
from Bengaluru, Karnataka
Oct 3, 2018
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defective health faucet sold

Website: www.jaguar.com

Bought a health faucet from a jaguar dealer on 22nd september. Piece was defective and had a constant leak once connected. Told dealer who didn’t replace the piece but lodged complaint with company/customer care. Have been running after the dealer and the company for the last 10 days to get it replaced, to no avail. The company’s customer care number is not reachable, dealer is not responsive. It’s absolute customer harassment from...
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Ridhima Charak
from New Delhi, Delhi
Oct 1, 2018
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I m complaining regarding jaquar services

Address: Jammu, Jammu and Kashmir, 180005

We have bought all bathroom products taps, flush tank, shower nothing is working properly n when we call ur service center they dont come on time after complaining again n again they come dont come n when they come ask for service charges under warranty period also n its they r not able to fix it so please help me with this issue n tell me how can i solve it?...
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yashk008
from New Delhi, Delhi
Oct 1, 2018
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concealed cistern leakage

Address: 241001

Hi, my name is shashank kapoor and i have purchased the product of jaquar in 2013 since then i am facing lekage issue in concealed cistern. After purchasing and installing the product and within 15 days i have complained for service then the engineer visited and checked and told me that when you flush then after flushing just check that the cistern syphon is perfectly fit by pressing the flush button again but how many times i will check...
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Rajendrababun
from Ernakulam, Kerala
Oct 1, 2018
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regarding toilet commode

Address: Kozhikode, Kerala, 673655

Wall fitting toilet commode bush collapsed and broken. Commode came off the wall. Action of toilet seat also gone. The toilet commodes' bush on which the bolt from wall rests is damaged and the commode has come off the wall. When i flush it the entire water comes off in the floor. I can't use the toilet. It is almostone and a half years since i started living in the newly constructed house....
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Manoj Jaswani
from Bengaluru, Karnataka
Oct 1, 2018
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wash basin high end faucet incomplete installation

Address: Bangalore, Karnataka, 560078

Inspite of following it up with your call centre, service manager, area manager, regional manager my complaint remains unattended due to unprofessionalism and carefree and irresponsible attitude from jaguar team. Following it up since 8months. Holding all records on email, voice calls, complaint nos to build a case. This complaint is an other try to see if i can be heard. Awaiting... Manoj jp nagar blr 560078 [protected]....
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