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Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Jan 15, 2025
Complaints 1647
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361
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1286
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
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10
Customer care number issue
4
Problem of toilet seat cover not resolved. Complaint no.250971
4
iflush

Jaquar reviews & complaints page 62

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A
Aggarwal Vinod
from New Delhi, Delhi
Jul 20, 2018
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jaquar wc kus-wht-35851sn-kubix

Address: 122001

I have purchased Jaquar WC KUS-WHT-35851SN-Kubix eight months back. From day 1, the siphon system inside WC is defective and water flows continuously. I registered complaint, atleast 12 times, with Jaquar service, in last eight months.
Every time some technician comes but problem does not get resolved.
I am fed up and tired.
Kindly take with highest management level of Jaquar so that my problem is solved....
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A
arushiBakshi
from Hapur, Uttar Pradesh
Jul 18, 2018
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steam are not working properly

Address: Dehradun, Uttarakhand, 249201

I am using your product in our gym product like steam and other bathroom product which are not working at all and has been used for a period less than 12 month and which are under guarantee period. Complain has been made many times to your service office but there are no satisfactory result at all. My gym location is in rishikesh.various your company person appear to solve the problem but they are only making excuses and giving results to...
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A
Aruna Ramanathan
from Bengaluru, Karnataka
Jul 18, 2018
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defective western commodes

Address: 560034

I spent 3 lacs of rupees on Jaquar bathroom products and another 3 lacs on Interior Company last August 2017.
Inspite of daily cleaning with Harpic and Good quality water in the bathrooms 2 Wc's have turned yellow.
Inspite of being under warranty and making several complaints and writing several mails the customer care Bangalore has done nothing....
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K
KHEMCHAND LEUVA
from Ahmedabad, Gujarat
Jul 17, 2018
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taps & shower leaking

I am complaining regarding taps leaking since two months.All the fittings are under garranty period as I have purchased in 2016.please do needful.Thank you.Also one shower is leaking.I have purchased from Ambika Ceramics chandkheda, Ahmedabad. My address is 103, Shyam bungalow-1IOC Road, chandkheda, Ahmadabad.Avoid visit from 31.07.2018 to 05.08.2018 as we are out of station.In our area there is problem of florid If you have solution of that...
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P
Ps101269
from Jawad, Madhya Pradesh
Jul 17, 2018
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replace 2 mixture & 1 geyser point leg

Address: Lucknow, Uttar Pradesh, 226010

My complain no 00587663 Dt. 07.07.2018 not resolve or attend till now. I regularly try to contact with area In charge of Lucknow through your customer care support team but I don't have any information that how much time further u will be taken to resolve above complain. We have a lot of problem facing with above act. Please resolved problem today itself.

Pankaj Singh...
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Badri Bhuwalka
from Gaya, Bihar
Jul 15, 2018
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my complaint not yet resolved

Address: Dhanbad, Jharkhand

The registered service call reference no. is 00110385. I made this complain two week ago about my tap which had got sum black spots on it and the service man whom i have contacted Mr sovik continuously is always telling me that i have got the permission to change the tap and I will change the tap by Thursday but till now this complain has not been solved...
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A
Aruna Ramanathan
from Bengaluru, Karnataka
Jul 15, 2018
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poor quality western commodes from jaquar

Address: Bangalore, Karnataka
Website: Jaquar.com

June 2017 I spent 6.5 lacs for a major renovation of 3 bathrooms using Jaquar products including ShowerEnclosures, ShowerPanels, Tabletop Washbasins, Western Commodes & all acessories.Sadly within 3mnths 2 of the WC's went yellow inspite of daily cleaning & good quality water in the complex.Sent several mails & calls to Blr team.Nothing resolved.HELP...
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S
Shubham00
Jul 14, 2018
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complaint regarding products

Address: New Delhi, Delhi, 110092

Sir, i would like to bring to you knowledge that am very upset with the jaguar product despite being complaining many times the issue is not resolved and more over last time the jaguar person did something wrong with my flush system and was charging me for the wrong deed he did and even the area executive does not know what and how to talk well, i request you to kindly replace my products as since they are fitted the same problem is pertaining...
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L
Lachhman Rajpal
from Tenkasi, Tamil Nadu
Jul 14, 2018
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service executives

Address: Salem, Tamil Nadu, 636007

Hi!
i am writing to you with all my efforts failing to reach your executives on the call centre
they always connect me to the local vendor of yours here and its on whom i have my complaint, he just says please note my local number i will attend to the call and never turns up.

i have a leaking bath fitting from the 25th of june 2018 and i have complaint about the issue on the 26th. and a person from your company...
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R
Richa Chand
from Varanasi, Uttar Pradesh
Jul 13, 2018
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wc malfunction

Address: Lucknow, Uttar Pradesh, 226022

We installed an in-wall WC system 2.5 years back which keeps leaking every 3 months from the date of installation. We put in a complaint yesterday yet again for the same issue and despite committing to resolving it on urgent basis, noone has cared to respond as yet and on my 3rd call to get an update, Mr Manir/ Munir - their complaint no. representative disconnected the call after pretending to connect me to a senior!! Pathetic service and...
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O
Omer Shabir
Jul 12, 2018
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delay in order kristtal trend shower enclosure

Address: Baramulla, Jammu and Kashmir, 193201

Hi Team,

We have ordered a shower enclosure (Kristtal trend, 1080/1000*1020) from Bascho sanitary appliances Sopore, Jammu and Kashmir 193201.

Your representative Sher Singh has put us in lurch which is highly disappointing. We have no heard from him since last 20 days and now he has stopped picking up the calls as well. We have always trusted Jaguar with its quality and commitment but unfortunately this has...
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S
Shingaar
from Chandigarh, Chandigarh
Jul 11, 2018
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angle cock/valve

Address: 140603

Please u update u that my complaint no . is 00582717 dt .5/7/18.
Complaint is for the hotel jaquar fitting( we r in service industry) but till date 11/7/18 [5.35pm] after so many calls problem stands same.

When w purcased jaquar material for hotel that time company assured us services with in 72 working hours.

Pl clear me what is the policy of the company for Hotels?

R hotels in priority...
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P
packwin
from Siwan, Bihar
Jul 11, 2018
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jaquar bathroom fitting problems

Address: Meerut, Uttar Pradesh, 250103

Sir, my earlier complain no.is 1989538 .this is very harasing evenafter many discussion with Mr.Ansul shrivastava over phone no.[protected] .my problem is still as it is even Mr Ansul advice me that all issues be sortout within one week but. neither he is not picking phone calls nor sortout this problems.kindly help me and get my fitting change.
Thanx&Rgds
Girish Vats
B-124 Sushant city meerut
[protected]...
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N
NikunjPatolia
from Surat, Gujarat
Jul 10, 2018
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wall mounted single button flush and behavior of technician and manager

Address: 394101

Sir/Ma’m
I am Nikunj Patolia staying in Surat, Gujarat.
I have installed jaquar products in my home in 2013. After that I am continuously facing an issue with wall mounted single button flush that it stops pullout back and continue draining water.
This complain is for particular one flush only not all other flush. I was complaining this matter since 2013 to your customer care service number form my registered number...
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K
Kulwant singh gill
from Gagret, Himachal Pradesh
Jul 8, 2018
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unserviceable shower

I am living in Kandaghat and have submitted a complaint. Call reference no. 00576469 and spoke to dealer in solan. In spite of my repeated requests he has failed to come. I am highly disappointed.my add. Air Marshal k s gill. A202. Air Force naval valley view residency. Kandaghat. Himachal.contact. [protected]. I am shocked with the behaviour of dealer of such a reputed company...
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M
Mahsh
from Kunnamangalam, Kerala
Jul 5, 2018
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jacquard flush tanks newly installed

Address: Kozhikode, Kerala

Not responding to service enquiry.. I have purchased jaquar bathroom fittings from authorised dealer at thamarassery, kerala, kozhikode
All my flush tanks are found leaking and i contact the dealer for assistance from jaquar people.. No response from the company.. I am waiting for the service men.. My ph no is [protected].. Dealer says he contacted the service men and they are not responding.. How cani resolve this? Already i have paid...
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F
Franklin Augustine
from Bengaluru, Karnataka
Jul 5, 2018
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faucet flushing problem and angular stop cock paint peeling off

Address: Kolar, Karnataka, 563122

I have purchased jaquar faucet and sanitary, i have the warranty and bill of purchase, i encountered with faucet flushing problem and angular stop cock paint peeling off problem.. I raised a complaint a year ago and still my problem is not rectified. Customer care service, they regret for the concern but no action taken.
Qns-wht-7851s
Kub-chr-35053f...
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J
Jitesh Sindhwani
from Gurgaon, Haryana
Jul 4, 2018
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complaining about the tap chrome finish

Address: New Delhi, Delhi, 110059

When we purchase the tap from jaquar showroom the sales tells abt d warranty of colour n finish is 10 years but now we r complaining abt the tap colour n finish in customer care for d tap dullness n roughness but executive who of jaquar not listen anything abt my complaint rather den he is blaiming us for it dat u r using hard cleaner product on tap for cleaning n he deny our complaint for replacement,... I m toooo much fed up from jaquar...
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K
Krishn Kumar Lahoti j.
from Noida, Uttar Pradesh
Jul 4, 2018
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Resolved

flush cock and wc repair / replacement

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Our Jaguar flush cock was repairs in May 2018, but today again the same
complaint occurred. Flush valve is not working, result of it is that water
is continuously flowing, causing serious difficulty. Same fault is
repeated, causing great problem, which shows poor quality of your services.
Because of this fault we are constrained to close the line and same section
is without water, So Pl send technician for...
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B
Badri Bhuwalka
from Gaya, Bihar
Jul 4, 2018
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jaquar tap

Address: Dhanbad, Jharkhand, 828113

Complain no. 00554951 the problem is that the tap turned black from some places the service man came to my house yesterday and told me that this is because of the use of acid. But i haven't used the acid and he contacted to his senior the senior said that this cannot be changed as acid was used. I told to the senior that i am giving you the permission that by using harpic or any other chemical the tap colour fades from some parts and the...
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