Jaquar Complaints & Reviews

I am parches one jaguar snr-chr-51011 faucet wash besin today 19/08/2018 from chhabra hirdware stores jhumaritelaiya (Koderma) jharkhand. Manufacature date is 2012. But snr-chr-51011 is not a good service in my wash besin. Please checked my problem and help me. Avinash prasad, shiv muhalla, ward no-9, po +ps-koderma dist-koderma, (Jharkhand), pin - 825410. Mobile no-[protected]....

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Address: 400 054

The flush valve is not working properly in our bathroom and water is continuously flowing. I had called their helpline number and they sent theirr technician who said that it will need to be replaced and will cost around Rs.2, 200/-. We have warranty certificate for this and it states 10 years of warranty. We had got this installed in December 2012. Why are they charging us for the parts replacement when this is in warranty. Their products...

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Address: 673305

I have registered a service request no. 00652293 on 26 july 2018 and told me service person will contact me in 72hrs. I called after 1 week and raised the concern again that no service is received, then also i didnt get any service. Again i called after a week to escalation department and they also promised me to get the service guy call me immediately. I also sent email to [protected]@jaquar.com on 8 aug 2018 and a reminder on 13 aug 2018,...

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Address: 400095

Hi my name is chanpreet singh. I have complaint regarding the fitting which is being installed at my place. The fitting is not working properly so it would be great if you can send your executive so that he can get it rectified & solve the problem. The fitting is getting loose & is coming out in the kitchen & the other one in the bathroom the water is not coming out from it

Thanks
Regards
Chanpreet singh...

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Address: Ludhiana, Punjab, 141013

I am a regular jaquar customer and have installed total jaquar/artize fittings in all the 6 bath rooms and kitchen in my house
there is some problem in one artize and one jaquar tap and i lodged complaint no. 00687841 at help line no. [protected] on 06.08.2018, but none attended the complaint
then again, i lodged a reminder on 10.08.2018, but surprisingly, no body has turned up even till date
i wonder, what has happened...

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The above docket was registered to you on 08/08/18 which was assured to be solved within 72 hours. The request was for repair of jaquar mixture fitted in my bathroom. Being unattended, re-inquired on 11/08/18. Concerned staff passes the call to his seniors, who arranged a conference call with the service provider, who promised to be attended on next day. After useless waiting for the mechanic, i again called on 13/08/18 the concerned caller...

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Address: 400092

In a span of 1and half year i have been complaining 3 times for same problem my flush not working and a jetspray has continue leak plumbers come change and go but problem still remains same after 3 months
Such a big name of company but customers are not at all satisfied and product are so highly priced but of cheap quality.
Jaquar the name is enough i had been hearing but now i must say jaquar only the big name its a real disaster......

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Address: 492001

Hi,

I purchased geyser from jaguar and technician did not fit it properly and because of that it drop down.
Other technician from outside visited to my home and he said that jaguar technician did not fit the geyser properly and other bathroom geyser will also drop down so please complain to jaguar.

I complain the same to customer care, my coplain number is 00694790, with urgent request but did not get...

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Address: Nalgonda, Andhra Pradesh, 508213

I got all the toilets in my house installed with jaguar concealed wall mounted flush but now most of this flush buttons are not working and moreover after you flush water continues to leak into the sink. The washers or something insidethe flush button assembly seems to be defective and none of the local plumbers sem to be able to rectify this problem
Kindly get it rectified at the earliest...

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The said service was registered on 18th july, 2018. The person from your end visited for the same. However, the complaint has not been resolved as yet as he has informed about some part required which will come from your company, not available locally.

Today i am shocked to get message from your end that the said complaint has been resolved, without acutally the same being resolved at my end.

Please see to it...

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Address: Haridwar, Uttarakhand, 247667

Website: Customer care no. 18001216808

Actually from last 1 month we are regularly facing problem with the accessories of jaquar we have installed in our bathroom and we have also registered complaint against it but we are not getting a proper services from jaquar and the customer executives are again again closing the registered call and marking it as problem resolved but it is not the case at all. The main problem we are facing is that the seat we have installed is not working...

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Address: 370201

Dear sir,
Many taps and urinal showers are not working in our school, please repair it on urgent basis. Due to leakages we are wasting huge amount of water on daily basis. Please send your technician to fix problems on urgent priority.

Thanks.

Dharmesh tanna
Admin officer.
Podar international school.
Survey no. 303/1, shinai village,
Gandhidham mundra road. Gandhidham....

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Address: Darjeeling, West Bengal, 734001

Versa water heater 60 litres is not working since the day of purchase and has been complained of several times with no action whatsoever. The heater does not heat water at all but also the metre shows completely heated water. Lastly the service representative says that this is the way jaquar heater works. I have been complaining of this matter since October last year 2017. it seems like jaquar doesn't even want to look into the matter...

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Dear Sir

I had lodged a complaint of overhead shower to your customer care on 15th June 2018 (Reference No.[protected]. Your service man attended the complaint on 19/6/2018 and after checking, he advised that the shower has to be replaced and he will revert within a day or two to take away the defective shower. He charged Rs.270/- for inspection. However he did not turn up as promised. After repeated phone calls he ultimately...

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Address: Birbhum, West Bengal

My swan neek bibcock is being disturbed since may 2018 at very date of purchase it. A week ago your technician has come but failed to repaired it. He said a parts of it willbe change but it is not available to him. He said he will collect it fom calcutta on 3rd august2018. And then it will be repaired. But it is very very difficult to me to spend this long time without this basin bibcock. I am surprised to seeing this type of service of your...

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Address: Bangalore, Karnataka, 560002

Had brought wall mixer from rathod bulid mart yeshwantpur bangalore within 2 months the chrome is chipping of the product is 100% faulty i had brought it the very time the product got launched now the money invested in bathrooms gone for a toss better buy non branded products they have better quality jaquar is all name had complained 3 times a person had come taken photos videos and then no response the company is aware of it only cause we...

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Address: Ernakulam, Kerala, 686664

Website: www.jaquar.com

Since the last 3 months the company jaguar has been harassing me as the service team is not ready to resolve the complaint i registered.

Myself robin, writing this because of a very bad experience from such a reputed company like jaquar on customer service.

Before 1 year, had bought couple of jaquar sanitarywares and fittings for my home furnishing. My understanding at the time of purchase is that we will get...

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Address: 122001

Vinod aggarwal
Jul 20 (3 days ago)
To service
Dear sir,
I have purchased jaquar wc kus-wht-35851sn-kubix eight months back. From day 1, the siphon system inside wc is defective and water flows continuously. I registered complaint, atleast 12 times, with jaquar service, in last eight months.
Every time some technician comes but problem does not get resolved.
I am fed up and tired.
Kindly...

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Address: 175101

Dear Sir,

This is inform to you that we are facing some problems in our SHEET,
SECURE of Sheet are broken. upper se
sheet upper part need to keep hold due to nut missing.

shower pushing and pulling off pin not working . due this shower not working.
need your attention as soon as possible.

Please look into.

Regards
Mob . [protected]...

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Address: Kolkata, West Bengal, 700135

Since the last 2 months the company jaguar has been harassing me as he is continuously not visiting the site and not even solving my problem. Suprsingly one day my interior Archit Sarogi had a talk with jaguar and told that we have to destroy your full bathroom in order to show the internal problem to the representative of jaguar after the damage the jaguar person gave some new parts and said that it will be fine now but still there is a...

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Jaquar Complaints & Reviews

File a complaint to Jaquar

Recently resolved complaints

Most useful reviews

Jaquar reviews & complaints page 61

jaquar. snr-chr - 51011 faucet for wash basin

concealed flush valve in bathrooms

pipes leakage

complaint for fitting

complaint not attended for 10 days

docket no.00696266 of jaiprakash chakrabarti dt. 08/08/18

not at all satisfied by jaquar products

geyser fitting

wall mounted concealed flush

service call reference no. 00624522

problems are not being resolved at all.

taps, urinals showers are not properly working.

versa water heater 60 ltrs

fraudulence by service technician

swan neek bibcock of basin

chrome chipping off the wall mixer and taps

counter top basin - bad support experience from jaquar - ernakulam branch

defective wc

complaint regarding sheet

harassment since the last 2 months

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Jaquar Complaints & Reviews

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