Jeeves Consumer Services Complaints & Reviews

Service Completed: Dear Customer, Jeeves has completed PM_SERVICE for your ticketid 2C30-43687JOSCDE-6489387 . We thank you for giving us the opportunity to serve you.
Service not provide by profession and show service complete....

I've purchased a LED TV from Flipkart and it got faulty. The technician from Jeeves came and said that the product can't be repaired. He uninstalled the product and its been 3 months the TV has been sitting at my home. They haven't picked it up. I haven't got a refund. Every time I call them or mail them they tell me that they will contact me within 2 business days. I'm fed up with this....

I've been calling them daily for more than 20 Days. They keep on asking 2 days time from last 15 days. Nothing else....

I bought Realme TV years back, now it is having some panel issue, but i have extended warrenty. I called the jeeves customer care and everytime they used to say "Technician will call you within 48 hrs", not its been 3 week i registered complaine, no one called or no one visited to check the issue....

I had a planned installation with Jeeves for bed purchased by me from Flipkart on 18th-March-2022. The order is : OD[protected] and service request number for the Installation and Demo with jeeves is [protected]@-91AJZ8-XP7NKP-R8NF9N-72KKCY2.

But after 2 days when my product was delivered, the product installation got cancelled by your side without informing me.

This is really unprofessional by your team end....

I have purchased a Samsung Galaxy F22 mobile from Flipkart with one year of complete accidental insurance (Jeeves Consumer Services) on the 10th of February 2022. After using it for one month, my phone got slipped down from my bed to the floor. Then it's most of the display color became purple. After that for its repair claim, I called the customer care of Jeeves. She told me that she has raised my claim with the number CLCMT[protected],...

Ref:-order no.OD[protected] dated 16.10.2020

Complaint :- No technician sent even after 20 days from complaint date

I Vanita nair has purchased washing machine on 16.10.2020 invoice no.FAE0P[protected] from flipkart along with complete appliance protection from jeeves consumer... order no.OD[protected] dated 16.10.2020 (copy attached).

In this regard i have made a complaint with issue...

Hii,

I would like to raise a complaint regarding installation of MY Kodak TV that I have purchased from Flipkart and It was delivered on 23.03.2022.Order ID -OD[protected]

Case id for installation is :-SF[protected]FPL

Its been six days since delivery but tv is not installed yet.I am continously chasing the issue with customer care but nothing has been done.

The mobile number...

It's a good initiative from Flipkart but the problem is Jeeves the company that is providing you the repair service and its was a shocker for me when I came to know that Jeeves is a subsidiary of Flipkart.
Let me share what I went through so that you can decide whether to opt it or not.
I ordered Lenovo Tab M-10 during Flipkart big savings days and they offered me the complete tablet protection plan Within 4 months my device...

I received tv on 21 March 2022 from Flipkart and installation registered with Jeeves. But even after 3 days installation is not done yet.
In product page it was mentioned that installation will be done within 48 hrs, but still not received any call from Jeeves....

I have registered a complaint with Flipkart about my nokia tv whose remote stopped working recently so i booked complaint with ticket no 2C23-44424PASCPO-6479015, when got call from technician [protected], wherever they demanded I took all the things and given them personally in their office, but their behaviour was purely deniable and was not ready for providing service so they were just making things up so that I by myself deny for their...

We have purchased One Plus TV from PI Electronics. The technician from Jeeves visited for installation and told us that Physical Damage also will be covered under extended warranty. But later we received the warranty plan and it is clearly mentioned that physical damage will not be covered.

For this I have informed over e-mail for cancellation of the plan on 22.Feb.2022 and shared the bank details for refund.

But...

Was having a problem with my realme 9i for camera..initiated for a return option..assigned with a technician from jeeves (muhammed asif) the day is today..still no one has yet called or came. When i try to call him he has blocked all incoming calls for some reason..not picking up.. saying he is busy..tried from multiple phone still same..not picking. Please help me to return...

I bought this phone from flipkart on the first day i notice this issue that touch screen stops working for 5 sec and then it comes back for 10 -20 min then stops for 5 sec and keep doing this. i thought its software issue next day update came but phone still had same issue i put replacement.

Here Jeeves Technician Came and checked phone for 30 min no issue came he just recorded some video but he acknowledged that phone have...

Hi,

I have raised the request for the Reinstallation of Split AC outdoor unit your executive in the earlier request has told me to get the AC outdoor unit reinstalled to an another place as it was not installed correctly at first.Due to this the AC is not working .Also the cause of inadequate cooling is just a guess by your earlier technician...Please come and check as this was installed by Flipkart Jeeves only.
br...

Never ever take Jeeves extended warranty.
The first mistake I committed was taking a Flipkart owned Marq Smart TV.
The second mistake was taking their extended warranty plan.
As soon as one year of purchase was complete,
lining started appearing on the TV. The local service station technician came, took a look and said panel needs to be replaced. After an hour, he came back and said the TV needs to be taken to...

I have purchased extended warranty for Vu Premium Android 108cm Jeeves Consumer Services in Flipkart. I have booked the complaint on 20 Feb 2022 and still not resolved. They were closed my request without repair. When ever called customer support no[protected] they tell sorry for the inconvenience caused we will solve please wait for 2 business days. Jeeves Consumer Services and Flipkart jointly cheating the customer. I have many time raised...

The Realme 43" TV I purchased from Flipkart had 3 yrs complete protection plan from Jeeves. After 1yr o[censored]se, TV got panel issue and hence raised complaint with Jeeves for repairing the TV. The technician visited home and taken TV to their office for repair (on Feb 8th 2022).

Couple of days later Jeeves informed that due to high repair cost, they can't repair the TV rather they can offer 80% of TV cost as refund. Since my requirement...

Very very very very very very very very very very worst service, I insured for my tab which I bought through flipkart, accidentally it fell down I raised a claim and claim process done on 27th jan with payment still my device is not picked up every time I call they say wait for 2 business days, what is really happening customer support only know to tell sorry for the inconvenience caused we will solve please wait for 2 business days... It...

I have sent a Mobile for repair on 24.02.2021 and they rectified the issue and returned through the courier(ECOM EXPRESS bearing document no: [protected]) on 26.02.2021. but till now I didn't receive the Parcel and if we call to the customer care they are not giving the proper response.

ECOM team also not responding to my issue....