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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Apr 18, 2025

Complaints 1632

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191

Unresolved

1441

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Jeeves Consumer Services reviews & complaints page 16

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Address: AMRUTHUKUNNIL, ARA - 77 , MUNDAKKAL EAST, KOLLAM -691001

I have registered a complaint on March 17 regarding the repair of vu led tv. But the tv has been damaged by the technician and he is telling that the tv is now non repairable and will refund the amount. But till now i didnot receive any call or updation regarding the tv and refund. I have been calling the customer care for the last 4 months and they are telling that will give call back with 2 days, has forwarded the case to concern department....

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Address: Vijayawada

We've given our TV for service/repair and we didn't receive it back. Whenever we call customer service, we receive the same response. Please call back after 2 working days. We dont even know whether our tv is with them or someone else. they didn't give a receipt, no follow up email, no SMS. They've collected TV from our home in Vijayawada....

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Address: PUNE

Website: www.flipkart.com

Installation not done by Jeeves for the Wardrobe purchased online from Flipkart

Fipkart Order ID: OD[protected]

Jeeves Case ID: FLIF-ESAYBS-AF7SEY-03PKZQ-1VUGKG6...

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Address: Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur

Myself Ranjith C R.I have taken mobile protection plan from jeeves consumer service private ltd on 10/04/2022.
I have purchased Poco Smartphone from flipkart with jeeves mobile protection plan for one year.Complete mobile protection with CMFKHO[protected] & Claim id-CKCMO[protected].
In the month of june 2022.My phone got accident and its display was brocken. After on June 7th 2022, I have filed request to jeeves for claim...

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Address: Banglore

I have purchased a thomson led tv in flipkart with 3 years protection plan and it was under jeeves .last month due to some accidental damage my tv display started to show some horizontal lines at the bottom so i have raised a request through flipkart and they helped me to contact jeeves, after 3 days techi from jeevas visted home and worked on my tv and said its a panel issue so it must be sent to our service center .after 2 days another...

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Extended warranty claim registeration CLJPX[protected]. still prouct not repaired. details- product purchased in flipkart along with extended warranty from jeeves. after washing machine breakdown called the jeeves for repair. called flipkart for remedy. also contact midea support. still no solution and washing machine is under not under running condition...

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CASE ID: FLIM-2BMLK1-KQRLM6-OFFUJF-2E2KA5X

Nobody contacted yet for TV installation. Contact NO [protected]...

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Address: shajithpk@gmail.com

May 1, 2022 informed Jeeves that my TV was complaint. Complaint number CLEWI[protected]. They pickup the TV for service. After two and a half months they sent a message that your complaint was resolved, but TV was not delivered, . After 4 days TV was delivered, but it was not working properly. The delivery team informed me that the technician will come tomorrow and resolved the problems. But till now no one has come or contacted. Next day...

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Address: Arunya housing society Parandwal chowk malinagar dehu 412109

Installation date is today and your service man didn't receive call and switch off his phone after getting my call it's name Krushna kuchekar....

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I was totally upset by the service feedback i received from Jeeves last few days.I had a ifalcon smart TV. It had got a screen flickering.so i registered a complaint via Jeeves toll-free number.the response was good.after which everything got disappointing.the service person took 2 weeks after registering complaint to reach my home and check the product.most disappointing thing was they call in morning telling that they will arrive that day...

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I have ordered Vguard Geyser through Flipkart and it got delivered today. As per process installation was scheduled today. Installation was not done but marked as completed.Technician arrived and I told to uninstall my old geyser and he told we will charge 350 for uinstallation and damaged the complete geyser by throwing down. My complete old geyser was spoiled now. And he started new geyser installation and he told 1 feet pipe is not sufficient...

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Address: Bangalore

I have created a warranty repair request for my MI LED TV on 11th July 2022. I had active warranty till 15th July 2022.

On 13th July, a Technician came to my house for the service and he had closed the ticket without resolving the issue. He informed me that the issue is with the backlight and some other technician will come from the company to repair it.
I called Jeeves customer care on the same day (13th July), after...

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Address: Jeeves Consumer Services Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 560103

My father had purchased a Thomson TV from Flipkart and opted for 2 Year extended complete protection from Jeeves under plan number: CPFK[protected].
The TV stopped working and when I called Flipkart, they straight away asked to contact Jeeves as they won`t be able to help.
Upon contacting Jeeves, they tried to repair the TV 2 times but could not. Then they took the TV with them on 18/05/2022 and few days later they said, the...

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On June 7th they have taken TV regarding repairing issue getting some lines. They spent 40 days and said finally not repairable we will process the refund. They said that You will get a message to submit ur bank details before 3 days no message till. Even we haven't consult anyone for this issue as u said not possible so we accepted. But delay from ur side u ppl will take 40 days to say not possible as u started just 2days before that. Then...

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Address: Village singada, PO- Barimunda, Bhubaneswar 751031, Khordha, Odisha

Marq 308 L refrigerator purchased on 17.10.2020, it has the warranty of 10 years in compressor but the overall warranty is expired.refrigeratotr is out of order since 07.7.2022. On complaint to flipkart and marq jeeves people attended on 09.7.2022 it was told that the PCB of refrigerator is not functioning . On 11.07.2022 got a call from jeeves to conform the rate as Rs 1200/-- for PCB. on 09.07.22 the service engineer has asked for Rs 650/-...

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Fraud happened to me By jeeves
Jeeves installation boy came
I had purchased of 3 year warranty at home from jeeves installation boy and he had given me slip and ₹1850 I paid for extended warranty but when I claimed for warranty they refused and they told no data available
When...

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Website: www.jeeves.co.in

I hnoave purchased extended warranty for my TV JWEBOI2AO5578. Since last more than one month I am facing the problem of my TV, after doing the so many follow up they have take my TV for repair more than 20 days back. Whenever I am asking for the status they use to take 2 business days time again after 2 business days another 2 business days like this going on. Attached screenshot of mail.
Now after these many days with unlimited follow...

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Address: 205 tower 2 esic hospital colony sector 24 noida

My mi tv show yellow line in display kindly solve this problem as soon as possible...

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Dear P Jagadeesh, This is regarding Extended Warranty with JWEBOI2AK5389 for your LED TV. For Claim CLJWS[protected], please share the requested documents as per the instructions provided on your registered Email id.
I don't get any instructions they are not providing the link to my mobile number to claim the amount...

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I purchased the mi TV and covered it with jeeves insurance. after 3 years my TV start showing spots in display at top right corner. as we dont have any small child and also the TV is on wall mounted stand at center so their is no chance to get damage, we also handle it with care due to the world thinnest TV ( display thickness is 4.9 mm ).
Also I already cleared that if it is damaged by our end then their should be some physical scratch...

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