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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
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Updated: Apr 18, 2025
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So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Jeeves Consumer Services reviews & complaints page 17

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D
Devidas dure
Jul 12, 2022
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Kodak 24inch tv not working

The product is not working since from morning suddenly the black screen is appearing. I request for the service to check the problem of the tv....
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R
Raajeev123
Jul 11, 2022
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Filing of Complaint under Extended Warranty being Booked as Out of Warranty by Jeeves Consumer Services

To,
Jeeves Consumer Services

EXTENDED WARRANTY complaints being booked as OUT OF WARRANTY by you

EW Serial Number: JFLKFI2AI7514

REMINDER
VERY IMPORTANT & URGENT

Dear Jeeves Team,

This is in continuation to my earlier email written to you on 01/07/2022, 28/06/2022, 21/06/2022, 10/06/2022, 08/06/2022, 06/06/2022, 01/06/2022, 30/05/2022, 27/05/2022 and...
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M
MohitKhattar
Jul 10, 2022
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Jeeves making fool of their customers in the name of warranty

I bought a samsung refrigerator with 2 yrs extended warrenty.
Now my fridge has been break down but they are not covering it under warrenty.
The problem is of magnetic gasket (door rubber). However they have said that they do not cover it in warrenty and I have to purchase that part.
I have raised my complaint to their team but all in vain.
Firstly they refused to entertain me on this matter.
Then they...
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V
Vivin George
Jul 9, 2022
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Mobile screen protection plan

(CLSPG[protected])
Today is the 14th day after raising the claim and making the payment and till now nobody has come to pick the phone for repairs. The only answer I get is wait for 2 business days and some one calls up and repeats the same thing....
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K
Kuldeep Gupta Saltosun
from Rewa, Madhya Pradesh
Jul 8, 2022
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INSTALLATION by JEEVES of Thomson LED TV (43PATH4545BL) Purchase By FLIPKART

(Case ID: FLIT-9DO7AR-KECX6L-4BP26V-L9TIIRY).
Installation for tv. It would be completed by 08 July 2022. Called customer care at Wednesday Night, they told it would be completed by 48 hours. Have no updates so far your end. Flipkart has given your service engineer contact number. I called him but he told that it is not assigned to him. Please assign the engineer and do it right away.

Contact No.: [protected]
Kuldeep...
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K
Kuldeep Gupta Saltosun
from Rewa, Madhya Pradesh
Jul 8, 2022
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INSTALLATION of Thomson LED TV (43PATH4545BL) Purchase By FLIPKART

(Case ID: FLIT-9DO7AR-KECX6L-4BP26V-L9TIIRY).
Installation for tv. It would be completed by 08 July 2022. Called customer care at Wednesday Night, they told it would be completed by 48 hours. Have no updates so far your end. Flipkart has given your service engineer contact number. I called him but he told that it is not assigned to him. Please assign the engineer and do it right away.

Contact No.: [protected]
Kuldeep...
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P
pavanpujala
from Guntur, Andhra Pradesh
Jul 7, 2022
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Service experts didn't resolved the issue but updated the status as completed

Hi,

i have purchased a oneplus tv which is under extended warranty of jeeves consumer services. i have raised a complaint that the tv has display problem. even after the service executive was assigned the next day, they came to my location after 15 days and after service they told me that some part was failed in the tv and need 15 days time to order that replace it. but today i got the message that the service was done. they...
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P
praveen.rathore087
from Delhi, Delhi
Jul 5, 2022
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Not Working of MI TV 4A PRO 32"

Address: PRAVEEN RATHORE 477 STREET NO 13 STATION BLOCK PREM NAGAR 1 NEAR MAAN HOSPITAL, KIRARI SULEMAN NAGAR DELHI - 110086 MOBILE NO. 9971379588

Dear Team,

Claim ID CLCPB[protected]

We bought the MI TV 4A PRO 32" TV from Flipkart on dated 15.06.2020, Invoice No. FAB[protected] with 3 years Complete Protection Plan (CPFK[protected]

MI TV Serial No. 25077/[protected]
Defect - Motherboard (Card) Faulty

the MI LED TV have fault Motherboard part so it required new part "Motherboard" and it will take it to replace...
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V
Venkata Rajesh 7rt
Jul 5, 2022
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About my television installation

I have ordered Thompson tv through Flipkart. They assured installation within 2 days and it's been 4 days but I didn't get any call. When I tried to call him he is rejecting my call. Worst service from Jeeves....
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S
Sumit2232
from Delhi, Delhi
Jul 5, 2022
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Not responding on claim

Hi Team,

Please share below claim status as i am waiting since 4th June but till date no positive response from your side.

If your company in unable to provide service then why you are selling your insurance plans with products.

Waiting for your positive response else will escalate this matter to consumer court.

Order ID:OD[protected]
Registered contact number:[protected]br...
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R
RaushanV80
Jun 25, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
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My Refrigerator is not working properly I had jeeves warranty but there are not repairing on time

My Refrigerator is not working properly i had jeeves warranty but there are not repairing on time. Many days had passed ..they are not picking up calls . daily they are saying 2 days more, 2 days more to repair in email reply .i am tired Now ..such a bad service provider .never expected or never experienced this type of Bad service....
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V
vinudange1425
from Dhar, Madhya Pradesh
Jun 25, 2022
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MI LED TV 40" (L40M5-5AIN)

Address: Dhar

MI LED TV 40" (L40M5-5AIN) problem is one speaker in not worked. extended warranty is avialable, so i called Jeeves Consumer Services. After that Jeeves technician's come. The first visit of jeeves technician, he opened TV but he is not experts technician, so crack my display moduel and closed the TV. Start the LED i saw TV display did not work. He said the display will be replaced in a week.i try to contact Jeeves Consumer Services many...
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S
Sunil Kumar S C
Jun 23, 2022
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False Promise

I bought a bed from Flipkart and Jeeves was assigned for installation. The technician visited assisted me to take a furniture extended warranty which will cover dismantling and mantling twice during relocation. I called customer service to check the same and surprised to know that the extended warranty doesn't cover it.I asked them to either cover this in the same policy as promised or cancel this policy and process the refund. I fed up with...
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R
rathinasabapathi CB
Jun 23, 2022
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Did Not service after taking processing fee

Address: Chennai

I bought a mobile with screen protection from flipkart. Had a screen damage and approached jeeves

1. I was asked to pay Rs.500 processing fee and mobile picked up last month. This is for damaged screen replacement.
2. Jeeves tell they tried calling me. But I didn't pick up.
3. I received my mobile day before yesterday. Shocking was it to see my mobile not repaired. The mobile was returned without any repair...
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R
reagansavio
from Kochi, Kerala
Jun 21, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
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Not Repairing my TV even after taking 3 year extended warranty

Address: #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout Bangalore Bangalore District Karnataka India 560102

We had bought a motorola TV and not less than a year it has stopped working . When calling customer care they first said that i have to pay 14000 to change the board.. I infofrmed that i have taken 3 year addional waranty and still they keep delaying .. Every day they say they will come and fix but till now they have not....
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R
Rajeesh K P KPR
Jun 20, 2022
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Washing machine under warranty complete protection 3 year

Address: KOZHIKODE

Washing machine not working. purchased 18 January 22 under warranty &3 year complete protection plan not responding Jeeves Claim CLCPM[protected] more then 10 days not responding please support faster response...
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Sridhar1751
from Hyderabad, Telangana
Jun 18, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
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Not giving refund amount and they are saying they will refund in 2 days from since 1 month

Address: Hyderabad

I have to get my refund amount 3415

But they are keep saying that they will refund in 2 days since 1 month same email they are repeating every time that they will refund in 2 days at 2nd day they are going to send an email that again they will need one more 2 days to give my refund .

So please help on the same and get my refund ASAP ....
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P
PRIYA SMIRIT
Jun 14, 2022
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Installation refund related

Hello Jeeves,
Your service is really very bad I order 1 hithachi ac from Flipkart and your agent came for installation but they didn’t install properly that’s AC’d gas start leaking but when I complained and return this product your agent is saying they will give my extra money back ( extra pipe we use for installation which we buy from your agent )when. I give them good rating please help me with that I don’t know where to...
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N
Nishant50
from FARIDABAD, Haryana
Jun 14, 2022
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Want my refund for my led

Address: Tagore Garden, 117, St Shiromani Maharshi Balinath Marg, Block ED, Tagore Garden, New Delhi, Delhi 110027

Its before 3 months ago i had given my led to the jeeves for repair and than the said that my led is not repairable and we will initiating a refund and my refund is approved than i had bought a new led but now they were refusing to give my refund...
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D
Dewk
from Bengaluru, Karnataka
Jun 13, 2022
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Most unprofessional service support

Jeeves is the most unprofessional service support. We have to struggle weeks to get anything done by them. Customer care executive are just there to sorry the customers since they don't have any information at all. I had a nightmare while getting my TV repaired by them. It took 5-6 days and atleast 20 calls to get the mechanic check the TV. When mechanic confirmed that TV will have to be picked up and repaired at their centre, it took another...
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