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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in

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Updated: Mar 18, 2024

Complaints 686

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40

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646

Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Kerala Water Authority reviews & complaints page 30

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Address: Ernakulam, Kerala, 682001

Website: kwa.kerala.gov.in

Dear sir, i stay in a rented house in fort kochi, from starting itself my bill was around rs. 400 and last month (March 2016) it went up to rs. 4000/-
I don't know how this has come, because in my house there are only three members, me, my wife and our kid. When i went to complaint to kwa they told me to change the meter for that i have to again pay rs.1500/- other the above amount.

If possible please help me
br...

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Address: Ernakulam, Kerala, 682301

Dear sir/madam,

I have submitted an application with required documents for water connection in my newly constructed house no.XXVIII/227C at OEN road, Thekkumbagham, Kannankulangara, Tripunithura, which has been registered with Regn No.121. Since I am planning to shift to the new house my next week, kindly look into the matter and arrange for water connection at the earliest.

Thanking you,

Yours...

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Address: 695035

Website: kwa.kerala.gov.in

We have water supply connection at our house puthen plavilaveedu, T. C. No.27/1459, rra-d-159, rishimangalam, vanchiyoor, thiruvananthapuram with id[protected]. We have no other source for water except this water connection. We did'nt get water for the last 5 days. This is not the first time. For the last 2 months this process continued.I complained this matter on[protected] and[protected].Based on those complaints we got water for one or...

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Address: Ernakulam, Kerala, 682507

Website: www.kwa.kerala.gov.in

Hi

My name is nevin jos s/o mx joy. I have some concerns regarding the bill amount. The connection is in the name of my father mx joy. Consumer id [protected] bill number 18199802. Its showing an amount of 5553. Actually while a recent month when i when to water authority to pay bill they told it was negative amount and no need to pay it. But as of now few days back when i went to pay the amount they are saying meter not working...

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Address: Kottayam, Kerala, 686001

Website: kerala water authority

I have got a water charge bill from water authority. The reading is 25 units entered in the bill the amount will be 2532/-. It is very high. If the authority person tell me that monthly minimum payments 40/- rs. I am surprised to see the huge amount in the bill. My consumer id [protected]. Mu consumer no trp/537/d. My meter no 92752. My bill no 18832491. Please check the details and clear my complaints and give a correct bill details. My phone...

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Address: 680664

There is public water tap near amma auto consultancy, west nada, kodungallur. The water tap along with pipe comes out very often inundating the road and flowing to nearby drainage. I had lodged complaints to the office many a times and recent one being prior to bharani festival. Since garbagge is dumped near by the users of water from this water line is in the risk of health hazards. Still this leakage was not attended to an action is requested....

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Address: Thiruvananthapuram, Kerala, 695035

Website: epay.kwa.kerala.gov.in

We have kerala water authority water connection at our house with t. C. No.27/1459, rra-d-159, rishimangalam, vanchiyoor. Our consumer id. No. Is [protected]. We did'nt get water for the last 7days. I complained the same matter on[protected]. After that we got water for the next 5 or six days. The water collected on those days used for these remaining days. We can't wash clothes for the last 7 days. Now all the water collected is over. This...

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Address: Kannur, Kerala, 695607

Website: www.consumercomplaints.in

We have water supply connection at our rental house muthoot building, Azhikode junction, nedumangadu, thiruvananthapuram. We have no other source for water except this water connection. We did'nt get water for the last 6 days. This is not the first time. For the last 6 months this process continued.
Every time when we called to water authority office they have only one thing to say that pipeline got broken and will resolve today evening...

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Balakrishnan M
Elolathil House
Ayikkarapadi PO
Pulikkal via
Malappuram-673637

Sir,
I have taken Water connection from KWA, P.H Sub Station Division, Kondotty with Consumer no:R.K.940.I have been remitting water charges regularly in advance.But I have not been getting water regularly.No single drop of water is getting from my deep well during Summer season.For the last 3 months the authority...

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Address: 695035

We have water supply connection at our house puthen plavilaveedu, t. C. No.27/1459, rra-d-159, rishimangalam, vanchiyoor, thiruvananthapuram with id[protected]. We have no other source for water except this water connection. We did'nt get water for the last 9 days. This is not the first time. For the last 2 months this process continued. How can we live without water. This is surely an alliance with the water lobby and staff in kerala water...

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Address: 682024

Website: kwa.kerala.gov.in

Dear Sir,
Sub: Billing not as per meter reading.
Ref: 1. Consumer No: E49/1385, Customer ID: [protected].
2. Bill No: 18213223 dt. 04-May-16.

I have taken the above referred water connection on 30th Nov 1998 on completion of construction of my above referred residence. Later in 2005, we have to move out of Kochi due to transfer to other states like Haryana and Bangalore and now at Delhi. During this period...

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Address: Ernakulam, Kerala

Website: kwa.kerala.gov.in.name

Complaining about getting my water bill more than the normal water bill charges as per the protocol n billing system for every month. On the month of april the water bill was approximately about 9000 which is extremely high. We request you for your extreme consideration n checking of our meter n the error occuring. Our meter number is 10032. Hoping for the necessary action as soon as possible....

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Address: Ernakulam, Kerala, 682033

Website: kwa.kerala.gov.in

Inspite of my repeated attempts to open the kerala water authority portal for making online bill payment, it does not open. The message " Website not reachable" is displayed.

Due to some technical setting in kwa.kerala.gov.in portal, it does not open at ease as other governement websites open.

For collecting money, things should be made easier and request authorities to immediately look into this issue. Thank...

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Address: Thiruvananthapuram, Kerala, 695564

Website: www.consumercomplaints.in

Name - santhosh & rasmi, consumer no - krk/2457/d, consumer id - [protected], route[protected].

As per bill no[protected], dated 27/10/2015 meter reading was 2221.

As per bill no[protected], dated 28/12/2015 meter reading was 2251 but status of meter was not working. But not informed to me by the meter reader.

As per bill no[protected], dated 25/04/2016 status of meter was same, thus with a surcharge...

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I have made online payment of water charges on 04.05.2016, amounting to Rs.1789/-. but i am yet to be provided with a receipt of the payment. whereas the bank details show debit of the said amount, on my logging into the site of kwa, the bill details are shown as it is, implying non payment. kindly do the needful and regularise my payment. my consumer ID is [protected], in the name of S.Vaidyanathan....

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Address: Thiruvananthapuram, Kerala

My water connection consumer number: krk/429/d (Id [protected]) under nedumangad section.
From the demand notice for the water bill, kwa reported that my water meter is not working. I would like to inform that the water meter is working.
It is surprising to note that in a previous occasion also, kwa made the report that the meter is not working and believing the report, i changed the water meter. But later, i understood that...

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B. Padmini amma
Pullannicodu.P.O
Edava(Via)
Varkala

Sir,
We had registered a complaint regarding the same matter under id no.1273716 dt 26/04/2016. The family connection on the same pipeline got sufficient water, but at the same time we could not get a drop of water from the above mentioned public tap. The water authority varkala office shows a lackadaisical attitude on this matter and they noted...

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Sir,
Based on our complaint under id no.1267663 the authorities re instate the subject cited public tap on 25.04.2016 at 9.30 am. On the same date(25.04.2016) the family connections on the same pipe line got sufficient water while we had not get a drop of water from the re instated tap. The concerned authority(Water authority, varkala office) shows a deaf ear on our demands. We had registered compaints on 23/04/2016 & 25/04/2016...

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Sir,
A kind attention is invited to the above mentioned subject. In this connection it may kindly be noted that there had a water leakage noted in the above public tap on 10/03/2016 and we had immediately informed this matter to the attention of kerala water authority varkala office. Later the officials solved the leakage, but unfortunately they permanently closed the pubic tap. The action made by the officials create a lot of problems...

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Address: 688003

I paid sufficient advance of rs.2752(As on sep.2015.0
This time my bill came rs. 12528 !!!
My monthly rent was only rs.52.
This time put bimonthly water charge as rs.1921.( bill no.[protected].Alappuzha section.
Since i have a domestic connection and we are not using the water much no one staying there continuously.But my sister staying in the near by house and they are collecting the bill, and the house key with...

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