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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in
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Updated: Mar 18, 2024
Complaints 686
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Unresolved
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Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kerala Water Authority reviews & complaints page 29

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G
Gayathrikutty
from Thiruvananthapuram, Kerala
Sep 9, 2016
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Reckless attitude of water authority repair workers

Address: Thiruvananthapuram, Kerala, 695017

Respected sir,

I'm a consumer of water authority since 15yrs with consumer id [protected].
1.disconnected water connection to my residence without my knowledge.
2.when enquired, came to know they deliberately disconnected it.as there was sum leakage issue.
3.leakage issue was sorted out by a water authority worker in just 10 mins
4. Is there something cald justice there in water authority
...
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A
Ajil Achu
from Jangaon, Telangana
Sep 5, 2016
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Breakage of pipe and water leaking

Address: Thiruvananthapuram, Kerala, 695512

We are from cheenivila, maranalloor panchayath which is in thiruvananthapuram district
We had complainted against breakage of water connection pipe & huge amount of water draining.
But unfortunately there is no response from government side. Near about 25 families r suffering with lack of water.
Please do the need full.

We are mention some of the consumer no below
Mrl. 1918
Mrl. 765/dbr...
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S
sethu28
from Kollam, Kerala
Sep 3, 2016
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Non avaibility of water

Address: Kollam, Kerala, 691501

I have been water authority pipe line connection for 7yrs.I have not get proper water supply for my usual purpose.from the last 4yrs not get any drops of water.I have complained several times to the Assistant Engineer W A section kundara.no any further action.
location;kollam (dis), kundara panchayath, near vetenery hospitl, towards west 50m. connection number;kup254, mob no;[protected]...
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B
benoy jacob george
from Pathanamthitta, Kerala
Sep 1, 2016
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Water availability and force

Address: Kottayam, Kerala, 686502

Sir,
my consuer no, M09/585/N, owned by P.J Joseph, parthas lane, K, K Road kottayam, behind Pulimootil textiles. the availbity of water once in a while only. when it comes, it is in drops only without proper flow and force.
kindly do the needful.
your immidiate action is highly appreciable.
my contact no is[protected]

thanking you,
yours faithfully,

a consumer....
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P
poovath
Aug 20, 2016
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Water authority - abnormal bill

Address: Ernakulam, Kerala, 682001
Website: www.kwa.kerala.gov.in

Since many years i am paying an amount of rs 40.00 to rs.50 per month for my residence water bill. I am always paying through online.
I am really shocked while i see my new bill online. See the details below:
Consumer no: e02/83/d
Consumer id: [protected]
Consumer name: equbal
Address:2-390, calvathy, fort kochi.
Bill id number: 19643869
Bill amount: rs.580.00
Bill date: 20/07/2016br...
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A
ancyjm
from Neyyattinkara, Kerala
Aug 17, 2016
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Not getting water for last three weeks

Address: Thiruvananthapuram, Kerala, 695527
Website: kwa.kerala.gov.in

Respected Sir,

I'm staying in Kamukin kuzhi road, kovalam, Trivandrum. My consumer No is TWS/3524/D. We are not getting water for last three weeks. It is very pathetic condition. I have 3 year old daughter and two month old infant . I can't explain the situation in words? We are suffering a lot. Many times we are forced to call private water distributors for our primary needs which may last for three or four days which costs...
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S
shibus69
Aug 17, 2016
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Excess bill payment

Address: Thiruvananthapuram, Kerala, 695146
Website: KERALAWATERAUTHORITY.COM

I have permanent water connection from kerala water authority in varkala, kerala for the last 25 years. The meter reader came on june 2016 and told there is a leakage in the meter and consumed huge kilo liter of water and gave inr 16, 000/- for the month of june 2016. Unfortunately we could not found the leakage of water surface of the land, but the water was leaking underneath of the land. When the meter reader came on april 2016, there...
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J
jomythomas
Aug 10, 2016
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Domestic connetion changed to non-domestic

Address: 688521

Section manager
Kerala water authority
Alappuzha-kerala

Rosamma
Managadiyel
Pathirappally
Allappuzha

Ref: consumer no-chd/396/d (Id [protected])

Dear sir or madam:

I am writing to dispute a billing error i on my account, due to changed my connection domestic to instead of non-domestic therefore i am requesting change to domestic connection. Please...
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D
Ddipakck
from Thiruvananthapuram, Kerala
Aug 5, 2016
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Online KWA bill payment portal

Address: Thiruvananthapuram, Kerala, 695001

At present the KWA portal for online payment of water bill is not working. There is some technical error in portal. Kindly rectify it as soon as possible since online payment is very useful service. You can try to login using any browser such as google chrome or Internet Explorer or Firefox. The does not work with any browser. One can not login to this site. There is some technical error in developing the site. I have tried to login several...
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S
sad1978
from Mumbai, Maharashtra
Aug 3, 2016
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Water flowing from broken public pipe for more than one week

It has been more than a week water is flowing from a broken public pipe in punkunnam, near seetha ramaswamy temple, pushpagiri, opposite to esi hospital, thrissur. Had brought into notice of water authority in thrissur by phone[protected] and after two days contacted the ae, kerala water authority (Mrs kanakam), she asked to contact corporation office as the same is supplied by them. But when contacted the corporation office water dept...
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A
Anuhari
from Chakia, Bihar
Aug 2, 2016
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Not getting water for last 4 days

Address: 695003
Website: Consumer complaints.in

I'm staying in 2 nd floor manas pentagon lane ambalamukku road kuravan konam trivandrum. We are not getting water for last 4 days. It very pathetic condition i have a 6 year old daughter and i can't explain the situation in words? We are paying the bills regularly and giving you tax what you give us in return? What #}{$*.. Shame on you kwa.. Lots of families in our area is suffering this, including old persons pregnant ladies and children.....
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T
treesamma
from Ranchi, Jharkhand
Aug 1, 2016
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Interruption in water supply

Address: Thiruvananthapuram, Kerala, 695035
Website: kwa.kerala.gov.in

I am residing at Puthen plavilaveedu, T. C. No.27/1459, rra-d-159, rishimangalam, vanchiyoor, thiruvananthapuram and we a water connection from Kerala Water authority with id [protected].We did'nt have water for the last 9 days.We did'nt have a drop of water.This continuance occurance of interruption in water supply is due to the unlawful connection of water aythority staff and water lobby.Kindly take necessary steps to get he water today...
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S
sekharan143
from Thiruvananthapuram, Kerala
Jul 28, 2016
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Bill and meter problem

Address: Thiruvananthapuram, Kerala, 695501
Website: Kerala water authority

My consumer no kt7/4078/d domestic this is for my brother shaji. He got new water bill from revenue office neyyatinkara sir he was already meet kanjhiramkulam k w a office then given a complaint about the problem of meter but still they don't come here. After 6 months i had met k w a officer kanjhiramkulam then given a complaint againe. But they dot take any action. Recently they give him a bill. Pay 20481.In this bill not mentioned from...
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P
Prasanth6
from Srivilliputhur, Tamil Nadu
Jul 25, 2016
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Billing discrepancy - kwa - consumer id 2116104057 consumer number kzm/921/n

Address: Thiruvananthapuram, Kerala, 695582
Website: kwa.kerala.gov.in

Consumer details

Consumer id [protected] consumer number kzm/921/n
Consumer name prasanth r address kp ii/678, vinayaka tea stal
Market road
Kzm/101/d
Kazhakuttom. po
Bill id number 19627756 bill date[protected]

Bill amount : rs. 47734 /-

Hi team,

Please check the above billed amount the shop remain closed for past 6 months and i use to pay...
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J
Jameskutty T J
from Mavelikara, Kerala
Jul 14, 2016
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Anomaly in billing

Address: Alappuzha, Kerala, 68813
Website: epay.kwa.kerala.gov.in

Iam a consuumer of water authority with consumer no awn/2002/d of p h sub division alappuzha section. the bill no 18322613 issued to me on 9-5-2016 was paid on[protected] using the debit card of canara bank. a message was obtained in my mobile no stating that an amount of rs 145.45 is debited from my account on 17/05/2016 towards pos withdrawal. my bill amount was rs 134/-.
But on[protected] i got the bill no 19367834 for paying rs...
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L
luxberry
Jul 12, 2016
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More than 2 weeks passed without watersupply

Address: Thiruvananthapuram, Kerala, 695524
Website: kwa.kerala.gov.in

What the authorities doing without concerning the customers problem. when i informed the kerala water authority nellikyakuzhi they said me to register the complaint in complaint book thats all no one has responds to the problem
I kindly inform the higher officials of kerala water authority to rectify the problem as soon as possible more than 15 days passed withour water in our area
Loaction trivandrum neyyatinkara thaluk kanjiramkulam...
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A
Ajai Kurup
from Thiruvananthapuram, Kerala
Jul 12, 2016
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Denial of social rights

Address: 695013

ബഹുമാനപ്പെട്ട വാട്ടർ വർക്സ് അധികാരികൾക്ക് മുൻപിൽ ബോധിപ്പിക്കുന്ന പരാതി
സാർ,
പൂജപ്പുര നാടുതലാ ഭഗവതി ക്ഷേത്രം റോഡിൽ വാട്ടർ വർക്‌സിന്റെ പണി നടക്കുന്നതിനാൽ കാല്നടയാത്രയും...
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S
sunilroyalnest edavanaparambady
from Bhubaneshwar, Odisha
Jun 29, 2016
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Payment receipt

Address: Palakkad, Kerala, 678006

Consumer no:PKD/26393/D
Id:43139383
water bill paid on 27/6/16.but payment receipt didn't get. Please send it through mail....
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S
Sreekumar Velappan
from Ernakulam, Kerala
Jun 28, 2016
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Unauthorised charging of service charge against online payment

Address: Alappuzha, Kerala, 688007
Website: www.keralawaterauthority.gov.in

കേരള വാട്ടര്‍ അതോരിടി ഓണ്‍ലൈനില്‍ വാട്ടര്‍ ചാര്‍ജ്അടയ്ക്കുമ്പോള്‍ വാട്ടര്‍ചാര്‍ജ് കുടാതെ സര്‍വീസ്ചാ ര്‍ജ്ആ
യി 10 രൂപ കുടി അധികം ഈടാക്കുന്നു, ഇനി ക്രെഡിറ്റ്‌ കാര്‍ഡില്‍...
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I
IOB
Jun 26, 2016
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Unable to pay the bill using e payment facility

Address: Kannur, Kerala, 670014

Consumer no pkp/1760/d domestic
Consumer id [protected]
Name sujil k. Sreevyshnavum, chalad kannur 670 014

I am not able to pay the bill using epayment system of kwa.
While trying to register as new user it is showing as already registered. I have not registered so far. Please check and inform me whether it is already registered. If so please inform the login id and reset the password which i have given...
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