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Kesari Tours Complaints & Reviews

www.kesari.in
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Updated: Feb 29, 2024
Complaints 138
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20
Unresolved
118
So far, so good. Kesari Tours is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kesari Tours will keep up the work and continue to help more customers with their concerns even better 🤝
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10
Torture trip to northeast india
6
Refund with interest
5
Subject: Undertaking JJ190420/9

Kesari Tours reviews & complaints page 2

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R
Rani Bhate
Jul 28, 2022
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No helicopter booking for Amarnath yatra

Address: L J ROAD MAHIM MUMBAI

) Right from the day on which helicopter booking started, I called many times to Pune office to enquire about our status of helicopter booking. And the reply was you don't worry, if you have provided all the documents its our responsibility to book helicopter tickets. And finally only two days before the tour we received our helicopter tickets but only one way. On our first day of tour, tour leader Mr Bipin said status of your return tickets...
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V
Vish66
from Pune, Maharashtra
May 31, 2022
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Delay in getting visa for Australia

Address: Pune

I had applied for tourist visa of Australia for myself and my wife on 9th April 2022 through Kesari tours, however till date I have not received any communication from Kesari tours in this regard. I had already paid visa charges and other charges to Kesari tours....
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P
Prasad Avaghade
May 16, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Change in flight timings

Sir
Myself Prasad avaghade has booked HC210522/1.
Flight timings have been changed from night to morning and we are loosing one day of trip.
Needs feedback immediately
[protected]...
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C
Chetan Ghorpade
from Thrissur, Kerala
Mar 1, 2022
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Pathetic service

Address: Mumbai

Very pathetic service... Hotel rooms are not as promised... Half of the locations n site seeing are cancelled... They are planning the site seeing when they are closed.. I don't know who is that ### planning all this.. N also there is partiality between clients......
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V
vinitasangar
from MUMBAI, Maharashtra
Jan 12, 2022
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Pathetic experience with tour leader Mr Bipin Sawant

My mother, Mrs Shobha Sangar and I, Ms Vinita Sangar had enrolled for Dubai Tour which commenced on 3rd Jan, 2022. As per the travel guidelines for international flights, we had taken a RT PCR test on 1st Jan, 2022 which turned out to be negative. On arriving at Mumbai airport, we took a RT PCR test on 2nd Jan, 2022 at around 7 pm which turned out to be negative as well. We boarded our flight to Sharjah and we took a RT PCR test on3rd Jan,...
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V
vinitasangar
from MUMBAI, Maharashtra
Jan 12, 2022
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Pathetic experience with tour leader Mr Bipin Sawant on Dubai trip

We had enrolled for Dubai Tour which commenced on 3rd Jan, 2022. As per the travel guidelines for international flights, we had taken an RT PCR test on 1st Jan, 2022 which turned out to be negative. On arriving at Mumbai airport, we took a RT PCR test on 2nd Jan, 2022 at around 7 pm which turned out to be negative as well. We boarded our flight to Sharjah and we took a RT PCR test on 3rd Jan, 2022 at the Sharjah airport at 5am. We received...
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V
vinitasangar
from MUMBAI, Maharashtra
Jan 12, 2022
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Pathetic tour leader on Dubai trip

We had enrolled for Dubai Tour which commenced on 3rd Jan, 2022. As per the travel guidelines for international flights, we had taken an RT PCR test on 1st Jan, 2022 which turned out to be negative. On arriving at Mumbai airport, we took a RT PCR test on 2nd Jan, 2022 at around 7 pm which turned out to be negative as well. We boarded our flight to Sharjah and we took a RT PCR test on 3rd Jan, 2022 at the Sharjah airport at 5am. We received...
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M
Mahak Samar
Nov 23, 2021
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Refund 2 years pending

I have booked a tour for my parents in dec 19 for travel in april 2020. Full amount paid was 528000. Kesari are thieves, looting ppl money and not refunding...
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H
hemagacharya01
Aug 18, 2021
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Refund not received for Israel tour

Address: Mumbai

Inspite of repeated requests through email I have not received any refund for the cancelled tour to Israel scheduled in May 2020. I am not agreeable to options given by you. I need my full money back with interest as you had held the entire amount of 3.36 lakhs for 2 guests paid by me in Dec 2019 itself....
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D
Dr Pranab
Jun 28, 2021
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Refund settlement not paid

Address: F-114, A- Block, Green Gold Apartments 1-34, Santosh Nagar, Malkajgiri

As desired in the options provided by Ms. Shweta-BranchIncharge, Mumbai, we have confirmed our choice and mailed her accordingly on May 05, 2021, for the final refund settlement of our tour deposit advance that was paid over a year ago. We are to get back Rs. 2, 89, 959/- after the mandatory deduction as prescribed by her.

We regret that even well over one and a half months she has neither credited the amount nor replied despite...
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P
Pravin Nawadkar
Jun 15, 2021
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Subject: Undertaking JJ190420/9

1. You are almost deducting 50 percent of amount paid. So plz forward calculation sheet of arriving at this amount??

2. I have already been harassed beyond limits by your company. All mails / communication with your company have been collated to further progress appropriate action against your company. The amount quoted is absolutely not acceptable to me.

53. As per your previous mails, your company had agreed...
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S
sailii
from Powai, Maharashtra
Jun 13, 2021
Nov 7, 2022
This thread was updated on Nov 7, 2022
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Refund with interest

I have been taking follow up for my complaint since long, but I am surprised that till date my complaint is not yet resolved. Kesari is refunding only 50% amount to me which is not at all acceptable to me. Kesari is using my money more than 2 years. I want justice urgently. Refund of my full money with interest (bank rate)....
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H
hemagacharya01
May 27, 2021
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Non refund of tour amount

Address: mumbai

I had booked for 2 persons Israel tour from Bangalore scheduled in May 2020. I had paid the entire amount of Rs. 1.68, 000 each in DEc 2019 itself. Since the tour cannot be conducted in the near future we have demanded for refund from Kesari. However no refund is forthcoming from the company. Since our VISA was also not processed we demand the amount be refunded in full with interest. The company has not responded at all for our request....
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S
sailii
from Powai, Maharashtra
May 3, 2021
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Refund action not taken

Address: 92/921, SIDDHIVINAYAK CHS, MHB COLONY,, MAHAVEER NAGAR, KANDIVALI WEST

As per Kesari's mail received they are charging me 50% and refunding my money 50% which is not acceptable. They must refund my amount with interest because our tour visa procedure not at all started. And during this period they must have earned huge amount of interest on deposited amount. Please do not close my complaint till I get my money back with interest. This is totally harassment for me. They do not bother to answer my mails and my...
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S
Smita Rupe
Apr 19, 2021
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I am complaining about my Kashmir Vaishno Devi Economy tour.

We have booked our tour for Kasmir around 1 month before sheduled date.Sheduled date was 6th April. Our Kesari tour number was KF060421. We booked our tour through Borivali office by your manager Ms. Kalpita.
We had very bad experience through out the tour. As we don't have any tour leader. For each and every situations we have to make all arrangements ourselves. No support from Mumbai office as well as from Kalpita also. Many time...
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S
sailii
from Powai, Maharashtra
Apr 9, 2021
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Refund of my money with interest

Address: 92/921, SIDDHIVINAYAK CHS, MHB COLONY,, MAHAVEER NAGAR, KANDIVALI WEST

In spite of several complaints I have not received my money back with interest. When there is no fault of mine how Kesari can apply their Refund Policy on me ? I want refund of Sept 2019 money with interest urgently....
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S
sailii
from Powai, Maharashtra
Mar 22, 2021
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I want my money back with interest.

Address: 92/921, SIDDHIVINAYAK CHS, MHB COLONY,, MAHAVEER NAGAR, KANDIVALI WEST

In spite of giving several complaints through Consumer Complaints, I have not yet received my money (deposited on Sept. 2019) with interest. I want my money back with Interest....
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S
sailii
from Powai, Maharashtra
Mar 7, 2021
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Not refunding money.Payment not received. Refund with interest.

Address: 92/921, SIDDHIVINAYAK CHS, MHB COLONY,, MAHAVEER NAGAR, KANDIVALI WEST
Website: refund money with interest

In spite of sending several reminders Kesari Tours is not refunding my money. I want my money back with interest immediately....
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S
sarathyk11
Feb 21, 2021
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Tour Refund

Address: Mumbai
Website: Kesari tours and travels

With reference to our Kailash Manasarovar Yatra booking OK020720/8 for two passengers - Sripriya Rajan and Parthasarathy Kothandan in July 2020.
Our tour got cancelled due to the pandemic and we received the Credit Shell Certificate dated 12th Sept 2020, with reference no. OK 008205 and the contents there off.
As you may be aware, we have also gone through lot of hardship with loss of job, income, unplanned medical expenses...
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J
Jensy52
Feb 21, 2021
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Refund

Address: Mumbai

With reference to our Kailash Manasarovar Yatra booking OK020720/8 for two passengers - Sripriya Rajan and Parthasarathy Kothandan in July 2020.
Our tour got cancelled due to the pandemic and we received the Credit Shell Certificate dated 12th Sept 2020, with reference no. OK 008205 and the contents there off.
As you may be aware, we have also gone through lot of hardship with loss of job, income, unplanned medical expenses...
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