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Kokilaben Hospital Complaints & Reviews

www.kokilabenhospital.com
1
Updated: Sep 1, 2024
Complaints 165
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12
Unresolved
153
Bad 😕 It seems that Kokilaben Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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11
Patient reports and record
8
Death of my nephew at Kokilaben Hospital
6
Wrong Diagnosis & Wrong Treatment

Kokilaben Hospital reviews & complaints page 7

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S
sanjay bhandari
from Mumbai, Maharashtra
Feb 19, 2018
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hospitality and staff communication system

Address: Mumbai City, Maharashtra, 400049

We would like to inform you that now days attending dr and staff for the patient admitted in hospital has gone very very poor. They are very very casual in their approach.

They need to give strict training for how to deal with patient and their family member. They should be in nature of motivating rather then creating fear in mind for patient and they family.

There are lot if discussion and noice at their staff...
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Kunal Mukesh
from Mumbai, Maharashtra
Dec 6, 2017
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regarding mosquitoes

Address: Mumbai City, Maharashtra

I just arrived at the hospitals emergency ward and i am not obligated to see this in the waiting area. There are lots of mosquitoes in the waiting area. I asked the security guards to help out the people but he denied. It's very unusual that i see mosquitoes in such a good hospital and that too in the emergency waiting area. Please do something about it....
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G
Glass Half Empty Or Half Full
from Mumbai, Maharashtra
Nov 7, 2017
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follow up charges are too high

Address: Mumbai City, Maharashtra, 400053
Website: www.kokilabenhosital.com

Follow up charges are too highin kokilaben. U have to pay everytime rs. 1500 for a consultation of doctor. It doesn't matter u have that enough money in ur bag or not. This hospital have ao ma y complaints but these rich people are not interested in solving them rather neglecting people voice. Plz beware of this hospital. There are so many hospitals gud hospitals in mumbai. Google them but do t. One in this hospital it s busi ess become is...
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A
Abhilasha Trivedi Kamdar
from Mumbai, Maharashtra
Oct 16, 2017
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not provide medical aid aur any information related to the problem

Address: 400101

My grand parent who is been from rajasthan is admitted at ur hospital from last 3days for problem of cervical spondilysus asn our docter is mr abhay neurosurgeon... Is this the way you treat ur patient from last 3 dayz patient is only given food and is sleeping at ur hospital room and ur hospital are just charging money for this no inflrmation is provided from ur side about well being ofpatient no physiotherapy started for patient only 1pain...
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K
kchandrani
from Mumbai, Maharashtra
Sep 14, 2017
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doctor negligence and not informing / counselling on serious effect and infection risks of the biologic injections

Address: 400097

I have sent the below complaint to the kokilaben hospital management.
This is regarding my nephew deepak chandrani (18 years old) who died in kokilaben hospital due to dr. Gaurav mehta's negligence and does not informing / counselling the serious side effects and infection risks of the exemptia (Injections) before prescribing the biologic or immunosuppresant injection to deepak who was very weak suffering from severe malnutrition.br...
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nchandrani
from Mumbai, Maharashtra
Sep 14, 2017
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doctor negligence and not informing / counselling on serious effect and infection risks of the biologic injections

Address: 400097

This is regarding my nephew deepak chandrani (18 years old) who died in kokilaben hospital due to dr. Gaurav mehta's negligence and does not informing / counselling the serious side effects and infection risks of the exemptia (Injections) before prescribing the biologic or immunosuppresant injection to deepak who was very weak suffering from severe malnutrition.

Please find below the detail history.

Deepak was...
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Umang G
Jun 1, 2017
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Very bad attitude of doctor

Address: Mumbai City, Maharashtra, 400053

This was in feb 2017. We were referred to neurologist annu agarwal from kokilaben hospital by another neurologist.
Had a very bad experience. She diagnosed my mother with a rare form of dementia but her attitude and approach was so terrible that we stopped going to her after that visit.
- did not explain anything about that form of dementia. She just gave us a pamphlet related to her alzhimer's and memory clinic (Is this marketing?)br...
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Shamiana
from Mumbai, Maharashtra
Apr 26, 2017
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Cheating / Mental torture in ICU and extra charges in final bill

Address: Mumbai City, Maharashtra, 400053

Dear Madam / Sir,

I have been writing to CEO of hospital, Mr. Ram and Mr. Milind but no one is bothered to response. I was in ICU from April 09 to 12, 2017 where:-
1. Blood was taken out for testing but was thrown away.
2. I was made to wash my own ### while I was bleeding.
3. I was mad to do mouth wash in dust bin.
4. My urine pot was kept for a day in my cabin.
5. I was given folded towel and...
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Pooja Pradaan
from Mumbai, Maharashtra
Apr 24, 2017
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Doctors with terrible attitude

Address: Thane, Maharashtra, 400049
Website: Www.kokilaben.com

We got our father admitted in the hospital sometime back for recovery from an accident. The doctor Assigned was neurologist Anu Agarwal. She was not at all interested in listening. She has preset idea of what the case should be without even meeting the patient. She was vocally aggressive, she was not interested in listening. I could not bring myself to trust her even for a day....
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A
Arvy9642
from Ahmedabad, Gujarat
Mar 15, 2017
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Refund of security deposit

Address: Surat, Gujarat, 394210
Website: www.kokilabenhospital.com

I sent this following mail on 2 jan 2017 till date i have not received any feedback or reply from kdah.

Dear sir/madam,

With respect to the above subject this is to inform that my father was hospitalised from[protected] to[protected] in kokilaben hospital.

At the time of discharge the hospital had to pay rs.87498.43 as refund to me, out of which rs. 73891.43 has been given to me but the remaining...
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K
Khushali Mahadevia Shah
from Mumbai, Maharashtra
Feb 20, 2017
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Death of my nephew at Kokilaben Hospital

The whole unit of that floor was with him and my sister than holding his hand overnight sat with him holding his hand.Bhavya went on telling her that she should take him from there and he wants to go home.But my sis patted him and talked to him.Early in the morning he was too bad with his breathe  and my sister shouted for sisters and doctors.Doctors said they need to put Bhavya on ventilator.After half an hour Bhavya started puking...
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S
ShwetaSG
Feb 19, 2017
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Patient reports and record

Address: 400091

UHID: KH[protected]
Name: Mr. Ramesh Gupta
The patient has been admitted since two weeks in the ICU 7. We have been requesting since past two weeks for a photocopy of patient's reports so that we can show them to his niece who is a doctor considering he needs to undergo a liver transplant. The sisters have been giving us varied reasons for not giving us the reports in spite of having submitted an application letter signed by...
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sagrawalk
from Pune, Maharashtra
Feb 3, 2017
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PA Case - Discharge date 20 Oct 2016 Patient ID: KH1000477025 Shyamprakash Agrawal

Address: Mumbai City, Maharashtra
Website: www.kokilabenhospital.com/contacts/index.html

I have sent following mail on 24 Jan 2017 for security deposit refund.

Dear Sir,

I was admitted to Kokilaben hospital for bilateral TKR and discharged on 20 Oct 2016. My details are as below:

Patient ID: KH[protected]
Name: Shyamprakash Kalyanprasad Agrawal
Case: TPA

I have to get refund of Rupees 34999.54. At the time of discharge we have given understating that...
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S
Sushant1982
from Mumbai, Maharashtra
Jan 26, 2017
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WORST Cref Dept and Worst Doctor Ms Puja Dewan

Address: Mumbai City, Maharashtra, 400053
Website: Kokilaben Hospital

We had gone to CREF department for considering IUI/IVF treatments from Doctor PUJA DEWAN. I must this department is really pathetic over this. A hospital with such a Big Name has such worst team and Lead doctor for such a big issue. When we went there for consultation during Aug 2014- June 2015, they wasted our initial 4-5 months just in conducting medical tests . The doctor MS PUJA DEWAN is so depressive and demotivating, that instead of...
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M
mohptup
from Mumbai, Maharashtra
Dec 3, 2016
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By a user

Address: Mumbai City, Maharashtra, 400102

This organization concentrates only on money making. They say that it is "a social initiative". LIARS. Ambanis have been robbers and they are trying to rob even more from society through this so called social initiative. My mother was under treatment of dr. Mihir bapat, a small fry under this fraud initiative. He is such a sweet fraud who treats you well unless ambani hospital gets money, after that he even refuses to see you. I paid rs....
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S
ssdhope123
from Gurgaon, Haryana
Nov 22, 2016
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Incorrect/ No Diagnosis by Kokilaben Dhirubhai Ambani Hospital

Address: Mumbai City, Maharashtra, 400053
Website: www.kokilabenhospital.com

My brother was admitted in your hospital for 3 days with high fever, body ache and rashes. The hospital did not give the correct diagnosis. His condition eventually improved and he was discharged. His test results that I had given to an external lab arrived later ( a mismanagement on the lab's part) and it shows that he had Lepto. Kokilaben was unsuccessful in diagnosing that he had Lepto in the 3 days that he was admitted there. I am escalating...
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y_vaishnav
from Gurgaon, Haryana
Nov 8, 2016
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Service

Address: Mumbai City, Maharashtra, 400053

Myself Dr Yogesh Vaishnav got my mother in law to the hospital with complaints of extreme weakness and irregular pulse rhythm. Consulted Dr Sunil Wani. He asked for Trop I test which is an emergency blood test. My mother in law has been operated for CABG in the same hospital and also patient of Dr Sunil Kumar Singh for her arthritis problem. Since I was planning to consult Dr Sunil Kumar Singh also in view of her weakness etc. Dr Sunil Wani...
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S
Seemamir1
from Mumbai, Maharashtra
Sep 13, 2016
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Dr Vatsal Kothari critical care specialist

Address: 400053
Website: Consumer complaints.in

Dr Vatsal Kothari ...supposed to be the Critical Care specialist of Kokilaben Dhirubhai Ambani Hospital...is there to scare the life out of a patient...

A senior citizen admitted for dengue under the care of Dr Vatsal is getting treated by him with regular morning visits to check up on her progress/deterioration daily. While administering her medication during visits casually mentions the number of patients (6/7) that died...
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Nikhil Lodh
from Mumbai, Maharashtra
Sep 3, 2016
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Security Guy

Address: Mumbai City, Maharashtra, 400053

Rupesh Sonawane security guy was drunk on duty and had an abusive language against my sister. I am not lodging any police complaint as my mother has returned home because of this hospital but please look into the matter. And sack these kind of people who are spoiling Kokilaben reputation. As this kind of behaviour is not acceptable in hospitality business....
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Nirav014
from Mumbai, Maharashtra
Sep 2, 2016
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About late work done by hospital staff

Address: 400053
Website: Hospital service

I nirav shah was admitted in hospital and after recurring I had to wait in bed in hospital for one day more bcoz of late paper work of medicalm as we have been provided all right and satisfying documents.and the cheque was also been late by hospital of our remaining balance and my dad had to go for take it so Pls my appeal is to get proper of these small things....
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