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Kokilaben Hospital Complaints & Reviews

www.kokilabenhospital.com

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Updated: Sep 1, 2024

Complaints 165

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12

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153

Bad 😕 It seems that Kokilaben Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: sun heights flat no 207 gandhinagar powai 400076, sun heights flat no 207 gandhinagar powai mumbai 400076

Website: Ambani hospital

I have taken appointment of Dr Mandar Nadkarni on 23 ed Sep 2020 at 11 am for my spouse for breast cancer treatment
We reached hospital at 9.45 am, security guided us to go to pharmacy shop for registration, we went there stood in que for half an hour then the clerk had told us to go to 1 st floor for registration, when I asked the said clerk at the time of collecting registration form he did not guided us properly, due to security...

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Address: 7 bunglows, Andheri west, Mumbai 400053

Uhid:kh[protected]. Patient name: mrs. Poonam binyani.
Date of admission: 15/9/2020
Date of discharge: 16/9/2020
I got my mother poonam binyani early morning around 3am in state of acute breathlessness - directly to emergency section of the hospital. She was taken inside and provided immediate medication and oxygen. There were 2 nurses who removed the 5 ring fingers from my mother's hand - both nurses asked my mother...

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I have waiting from apr 2020 for refund of pending amount which was initially submitted for my son
Uhid : kh[protected]
Amount:rs 4385/-
Numerous call to to your office (Call centre) has just been answered with promises to return the amount but so far no action has been initiated from your end....

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Address: Andheri West, Mumbai

My brother was in icu post his left lower lobectomy under dr rajesh mistry, admitted on 5/7/20.

He contracted covid 19 in the icu and thus was shifted to covid icu yesterday.

I need to know what is happening; haven't heard from anybody at the hospital as since yesterday 15/7/2020.

Your customer care tells me that the doctor will call but to no avail.

I need immediate resolution on...

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I have been to multiple big hospitals but i have never seen such pathetic behavior from a doctor. We went to meet doctor mohit bhatt on appointment taken date and time but the doctor was so adamant and arrogant that he did not even listen to the patient or anyone related to them and in 30 seconds he said that the consultation is over you continue with the same medicine prescribed if he is so much afraid of covid then why is he taking appointment....

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Address: 2 b 1107 brindaban poonam nagar andherie ast mumbai 400093

This is a complaint about not refunding retention meny by the hospital

I was admitted for surgery by sanjay pande o[censored]rology and was operated on 6th march 2010 and i was in the hospital as in patient ti;ll 9th march 2010
I was discharged on 9th. After i was made tos ettle all the bills.
While discharge the hospital ket 5% of the bill as retention despite paying total bill,
Patient id kh[protected] urologist-05...

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Address: THAKUR VILLAGE,, Mumbai City, Maharashtra, 400101

Patient name: joan catherine crasto.
Patient id: kh[protected]
Date of admission: 19.03.2020
Date of discharge: 21.03.2020
Bed no: 14048
Dear sir,
I wish to clarify the delay in settling the cashless bill from star health insurance. I was to be discharged on 21.03.2020 after my breast oncology operation. I was kept waiting for almost 8 hrs, till closing time i. E 8 pm, as star health was waiting...

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Address: 1203, building No 16, shree saraswat Apartments, mira road east, Mumbai City, Maharashtra, 401107

The hospital might be good in treatment but on humanity ground its zero even negative.

Being pregnant i had to wait for 1 hour at the gate and after so much requesting to the guards who is also female, they don't allow to step in and sit.

Feel childish of dreaming to give birth to my baby in this hospital.

Thanks for bring so emotion less in the great india. Which is known for bring emotional.br...

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Address: 15/403 MHADA OSHIWARA Andheri West mumbai, Mumbai City, Maharashtra, 400053

At the very emergency very rude docs who failed to understand the case n traumatised us for coronavirus
It took them more than four hour to admit the patient 81 years
The patient being in icu pls note the pillow cover all holed showed it to one of the docs who was there to make his noting, i will ask them to change,
Forget change it is still the same photo attached
The nurses attending were all new fresh not...

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Address: Mumbai City, Maharashtra

Very bad security system. Seems to be good and tight but practically not compatible for hospital. Today i faced quite foolish security order. One of my friend was admitted yesterday and i along with other necessary colleague had done up and down multiple time from 5 th to ground floor as per requirement but there was no problem and today i wanted to go to meet my friend's brother for emergency requirement at 5th floor but some super genius...

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Address: Room No.42, Jai Maharashtra Housing Society ,, Shasthri Nagar Dharavi Mumbai, Mumbai City, Maharashtra, 400017

This is to inform that at kokilaben ambani hospital staff service is very very poor, they are good in giving back answers if any new patients once admitted they don't know about hospitals rules and regualtions, they should explain i had a very bad experience while at discharge time, mine was under insurance cashless claim due to that they things which they have not included in my billing that is underpad which cost rs. 1080/-. It's ok but...

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On behalf of chabbi barui, a patient of kakilaben dhirubhai hospital is goes through a mild pain and she is under dr yogesh kulkarni.
She ask about his problem and said to doctor to reduce his pain.
But the doctors reply was totally shocked me.
He said that not to talk and he does not listen to patient intested to treat her.
If anything will happen i will see you mr kulkarni, and my brother was a md radiologist,...

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Address: Andheri West,char banglow, Mumbai City, Maharashtra

My husband met with an accident on 21st jan. Mid night 2, i reached to kokilaben hoping for best, the emergency department was well managed.. And informed everything. Admission has done on the same day.. Consulting plastic surgeon dr. Quazi ahamad who has to come on urgent basis he came by 11o clock in mng.. They left him untreat till evening.. By 6clock on 22nd they took him to ot.
Dr. Ahemad quazi explained me that it may take 2...

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Dr falguni parekh is the worst doctor when it comes to manners in talking to a patient.
Her treatment and way of speaking has been horribly bad.

She has a loud voice and she very well uses it for yelling at patience without even knowing the queries of a patient.

Instead of stating the reason for stopping a particular medicine.
She just said "she knows what she is doing and she is not a fool sitting...

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Address: Bell heaven CHS, marol andheri east, Mumbai City, Maharashtra, 400059

We like to highlight challenge faced while processing documentation for tpa at kokilaben hospital, which has led me to write such email on said subject.

We had done submission for pre-authorized approval on 27th dec 2019, at 3:00pm and received approval by 6:10 pm from medi-assist, same day. On 2nd jan my wife mrs. Raji nair had chemotherapy treatment at kokilaben hospital day care and we got discharge summary at 5:30 pm and...

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Address: Four Bunglows, Andheri West, Mumbai, 400092

Patient name - mr ramesh mohanlal madhvi - uhid no - kh[protected] to - kokilaben ambai hospital, mumbai contact person - shailesh parmar (Accounts collection) hello with reference to the above my father had undergone with a surgery at kokila ben ambani hospital in the month of august 2018, whereas towards the cashless policy the hospital kept rs. 35000 as amount of deposit. It's been 14 months after settlement of the whole bill and all accounts,...

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My aunty's cancer treatment is going on in your respective hospital since 2 yrs.
I have a complaint regarding shortage of staff in hospital.
Also sometimes there are no wheel chairs available.
Now we are waiting since 2hrs for injection as no nurse is available.
Service is very very weak as per hospital standards.
Requesting you to look for the above....

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Address: Mumbai City, Maharashtra

I am still awaiting the refund for the operation conducted more than 4 months back and have not got any update on this. I have been calling the customer helpline every week for this and have repeatedly been told that there is no revert back by the refund department on the query raised. As per policy we should be getting a refund processed within 2 months. It was supposed to be directly credited to my account after i filled the form during...

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Address: Mahalaxmi Society, Veera desai, Veera Desai, Mumbai City, Maharashtra, 400058

I was admitted in kdh on 24 april 2019 and got discharged on 28 april 2019. The patient id was kh[protected]. I was told that within 2 month i will get the refund of my excess security deposit. The refund amount was rs 23751/- (Twenty three thousand seven hundred and fifty one rupees only).

We are now completing 4 months but the refund hasn’t been provided. Kindly look into this matter and provided the said refund amount directly...

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Address: four banglow andheri west, 400053

My wife admitted in icu for more that 20 days.
I found that payment department will not giving proper suggestions.
There treat like us to sale their product not giving proper suggestion to minimize our huge amount bill to minimize.
My wifre initially admitted in twin share after that she admitted in icu and they charging us high charges after i told them i am not able to bear this high charges i want to degrade my plan.br...

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