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Kokilaben Hospital Complaints & Reviews

www.kokilabenhospital.com
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Updated: Sep 1, 2024
Complaints 165
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12
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Bad 😕 It seems that Kokilaben Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Death of my nephew at Kokilaben Hospital
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Kokilaben Hospital reviews & complaints page 8

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G
Gp2016
from Mumbai, Maharashtra
Aug 12, 2016
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Dr. jyotsna oak's rude and unprofessional behaviour

Terrible and shocking experience at such a renowned hospital... And that too from a doctor?! No one, not even the honorable prime minister of india, has the right to insult another person simply because they presumably hold higher authority. Dr. Jyotsna must really learn some manners and start treating (Atleast) her patients with respect. By being a doctor, she's is not doing a favor for mankind nor is she doing charity. We pay your fees...
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Perry Cardoz
Aug 5, 2016
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Delay in shifting to Ward even after Doctors instruction

Address: 400706

My wife has been admitted in the ICU.It is Noted as a regular feature., the ICU intentionally adds on the numbers of stays in ICU. Even though doctors have instructed to move to Ward.It is not possible for all middle class to afford a ICU extension. It always happen to me. 2-3 days delay in ICU.We Beg you to please take note and ensure it does not happen. PLEASE PLEASE...
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M
Mariposa
from Mumbai, Maharashtra
Jul 11, 2016
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Nurses

Address: Mumbai City, Maharashtra, 400053
Website: Kokilabenhospital.com

How does a patient ever rest? The cacophony of the nurses in the night is unbearable. And when u ask them to keep quiet, they think it's hilarious. We have a.room on the 15th floor and there is no way any patient on that floor is going to be able to rest.

It's as though there's a party happening. Loud laughter and chattering.. unbearable.

Does one complaint for the fear of being under the care of these nurses?...
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F
festa
from Nashik, Maharashtra
Jun 28, 2016
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Suck service...

Address: Mumbai City, Maharashtra, 400053
Website: Stinking sevice

Yesterday i select to go to your hospital and go through accident emergency section and then i meet some doctor. And i say doc i have a fever and my body suffer and cold. Which reply i get back is he say no space for me to sit. And he not even check my fever how high is it a[censored]ely nothing. He make me sit like a fool with him at the counter and he just typing a report and give me. He said i had a fever infection that's it. Without checking...
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S
Sanjay@21
from Mumbai, Maharashtra
May 17, 2016
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Over charge / extra charging

Address: 400067

Hi all
My wife was diagnosed with fibroids problem and we had consulted dr. Anshumalaa shukla kulkarni at kokilaben dhirubhai ambani hospital on 12-apr-16 and has suggested for operation. According my was admitted on 8-may-16 for operation under major plus package of inr.1, 05, 000. Before the operation we asked for option of removal of fibroid / uterus, so we told them to remove only fibroid and the doctors had conducted the operation...
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gabraj01
from Mumbai, Maharashtra
Mar 10, 2016
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Medical negligence in treatment

Address: Mumbai City, Maharashtra, 400053
Website: www.kokilabenhospital.com

महोदय,
1) मै गबराज लाल बहादुर चौधरी उम्र ३२ वर्ष निवासी न्यू भारत लौंड्री ईमारत क्रमांक २, दुकान क्रमांक १२, एल.आई.सी कोलोनी बोरीवली (पश्चिम) मुंबई ४००१०३ संपर्क ९९६७५७५१९६...
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S
Shirish Shinde
Feb 27, 2016
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Billing fraud

Address: Mumbai City, Maharashtra, 400053
Website: Www.kokilabenhospital.co.

I was admitted in kokilaben hospital for almost a month for physical thearpy treatment. Billing charges were outragous, services provided by nurse in govt hospital is better than this hospital. There is absolutely zero communication. You ask for a medicine it comes after 2-3 hours. During discharge billing its the worst, no one explains the procdure and takes zero responsibility. Worst service ever....
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W
woltort
from Pune, Maharashtra
Feb 9, 2016
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No appointments given after operation

Address: Mumbai City, Maharashtra, 400053
Website: www.kokilabenhospital.com

This is to certify that my experience with the hospital has been terrible. My patient id is KH[protected] and am a patient of Dr. Shreyash Gajjar. The operation done on my hand became a matter of mental torture in addition to the physical pain. The doctors team cracked jokes on my queries and kept delaying my appointments despite knowing that few stitches were LEFT OUT BY THE DOCTOR BY MISTAKE! I have written about this on multiple platforms...
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T
Tarun.S K
from Mumbai, Maharashtra
Oct 4, 2015
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Nursing and Cleaniness

Address: Mumbai City, Maharashtra

Currently My son has been admitted to bed no 47 but the nurses are not available to give promt service for basic requirements like: drinking water, male nurse for sponging, extra blanket as he is suffering from Dengue and the room and wash room is also not cleaned properly and dust bin remains un cleaned for two days. I request the concerned authority to please look in this matter....
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A
Akshayrg
from Pune, Maharashtra
Aug 26, 2015
Dec 13, 2022
This thread was updated on Dec 13, 2022
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Kokilaben Dhirubhai Ambani Hospital, its just a money making Hospital

Address: Mumbai City, Maharashtra

One more death case in Kokilaben Dhirubhai Hospital attended by DR VATSAL KOTHARI. One of my frds aunty was suffering from H1N1 n was admitted in Kokilaben. From 1st day she was kept on ventilator for 8 days she was in critical zone then was moved to ICU. And we were informed that she is stable. Every alternatr day they told us she is stable and the next day that she has got some complication. This went in for 16 -17 days Finally family...
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Prerana Veeral Joshi
from Mumbai, Maharashtra
May 2, 2015
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Nigligence of Nurse killed my son?

Address: Mumbai City, Maharashtra

What killed my son? - At Kokilaben Dhirubhai Ambani Hospital I'm beginning to get the chills as I begin to write the story of the horrific night followed by even worst a day at Kokilaben Dhirubhai Ambani Hospital. "What happened to my son?" is the question that still haunts me (Archana Jawalkar- mother) & my family; it is also the reason for sleepless nights till date. On 26th Feb 2015 at around 2:30am we were informed of a sudden unpredicted...
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A
ashishp1984
from Mumbai, Maharashtra
Apr 15, 2015
Jun 25, 2022
This thread was updated on Jun 25, 2022
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Dr.Kaustav talpatre negligent and irresponsible with patient life in danger

Address: Mumbai City, Maharashtra

My father in laws operation done in the month of Oct'2014 for mouth cancer, operation was very, much successful and after 1month we had done a radiation treatments in the kokilaben hospital with dr kaustav talpatre, til that time everything normal as we had regular visit for follow up after radiation certainly patient health came in to critical stage in 1month only at that point of time we inform to dr kaustav that patient is not having a...
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A
Alokkkkkk
from Mumbai, Maharashtra
Apr 13, 2015
Jun 25, 2022
This thread was updated on Jun 25, 2022
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Medicine Charges Not refunded which were not used

Address: Mumbai City, Maharashtra

Pateint Name Rekha Umesh mehta Pateint ID KH[protected] I have a lot of complains regarding the hospital such as cleanliness, no proper time of service, not taking care of the patient properly, No proper food & also not served at proper instead of lot of follow ups, many times nurses not available for the patient to aissit, & the last the medicine which they have charged me in the bill is of Rs 81900 & many of the medicine...
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A
Asheesh Umesh Maroo
from Mumbai, Maharashtra
Mar 7, 2015
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unprofessional behavior by Dr.subhash agal

Address: Mumbai City, Maharashtra

I had taken appointment with Dr.Subhash Agal Gastro at Kokilaben Ambani hospital for my wife. The appointment was for 10.20 am. However due to parking not available i had to park in another lane we reported at reception 5 minutes late. The receptionist informed he has gone on round and may take minimum 30 to 45 min. O asked her to atleast call and inform him. The doctor subhash agal arrived 15 min later and called us in. Instead of examining...
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B
Buddhanathan
from Mumbai, Maharashtra
Nov 3, 2014
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Irresponsible staff

Address: Mumbai City, Maharashtra

My brother, Shri t.shivshankar was to be discharged after hernia operation from 12th floor, bed no. 30 on 29th Octobenr, 2014. Dr. Had told the patient that he will be discharged on 29th October. 2014, at 1000 hrs. Patient was waiting patiently till afternoon for the sister concerned to inform him about his discharge. On enquiry after long wait sister on duty informs the patient irresponsibly, it is for the patient to know the procedure of...
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D
dilipshah
from Mumbai, Maharashtra
Aug 28, 2014
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Customer care nos. Toll free and landline

Address: Mumbai City, Maharashtra

None of the TOLL FREE AND LANDLINE numbers of CUSTOMER CARE working. Despite selecting the language, the message continues and is repeated instead of proceeding further...What an administration !!! What can be expected more when even contact numbers are not responding......
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P
pjain.jobs
from Bengaluru, Karnataka
May 28, 2014
Resolved
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Dr Sandeep Goyel - negligent and inefficient

Address: Mumbai City, Maharashtra

Hi,

My mother has been undergoing chemotherapy in Kokilaben and Dr Sandeep Goyel is the one who is doing it. I write this to make others aware that this doctor has been negligent on all fronts :-

1.He is forgetful of the diagnosis he made/ drug combination that he prescribed.
2.He does not offer any inputs during emergencies & does not even care to listen to what the emergency is. During chemotherapy...
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D
deepti dyondi
from Mumbai, Maharashtra
Feb 5, 2014
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Horrible experience with the doctor- rude behavior

Address: Mumbai City, Maharashtra

I stay in powai and thought of going to kokilaben hospital only because one of close relative recommended me the facilities and doctors... they all seemed really good and experienced. My first visit in the rheumatology opd was to Dr. Sunil, however my condition required physical examination of joints, which wasn't quite a comfortable experience, therefore i switched to a lady doc, Dr. Jyotsna Oak, i wanted to consult her for a very long...
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N
nrsocial
from Mumbai, Maharashtra
Jan 24, 2014
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don't have enough time to eat

Address: Mumbai City, Maharashtra

hai,
we all are living for fullfill our stomach atleast one time a day.but our sisters working in Kokilaben Dhirubhai Ambani Hospital mumbai not getting time to eat food also.then how we can live peacefully.main thing is not providing by the hospital.please investigate and take action
thanku...
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J
Jenn Seq
from Mumbai, Maharashtra
Jan 10, 2014
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Horrible staff, burnt my mouth n throat

Address: Mumbai City, Maharashtra

Im wrting this althogh i made a written complaint aldready becoz my throat n mouth r still paining with the burns i got from odering a sheera at ur food court. The guy microwaved it when it wasnt required the top part wasnt tht hot he dint even tell me its hot when i took a spoonfull my mouth got burnt n they dint evem bother to give me water sd go n take n then when i sd pack it they refused as obvious i cudnt eat after tht and till now...
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