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LivPure Complaints & Reviews

www.livpure.in
2.2
Updated: Apr 18, 2025
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LivPure reviews & complaints page 29

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T
tekulajagan
from Hyderabad, Telangana
Dec 26, 2019
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not attending livpure service request-js-19122308181235

Address: H-No: 6-131/A, Plot No-19, Village :Uddemarry,Mandal :Muduchintalapalli, Rangareddy, Andhra Pradesh, 5000078

I have purchased Livpure LIV-PEP-PRO-PLUS+ 7 L RO + UV + UF Water Purifier (White) in may-2019, after 6 months, it's taking lot of time to fill the tank.
it is under warranty period.i have raised the request(JS-[protected]), they are not attending the complaint, if we call to customer care, simply they escalated, after escalation also no one calling and attending the service request. if again i call to customer care, they are repeating...
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S
sumanbharath
from Visakhapatnam, Andhra Pradesh
Dec 19, 2019
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livpure amc fraud

I purchased livpure pro pep+ purifier along with 3 years amc. I paid 12000 rupees additional amount for amc.
When the salesperson sold me amc told me that all the repsonsiblity of purifier will be taken care by livpure and i no need to spend single penny for servicing and any damaged parts for 3 years.
That time he said that our purifier having problem with ro and replaced it. Now our purifier having issue. The technician visited...
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sumanbharath
from Visakhapatnam, Andhra Pradesh
Dec 19, 2019
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livpure mac fraud

I purchased livpure pro pep+ purifier along with 3 years amc. I paid 12000 rupees additional amount for amc.
When the salesperson sold me amc told me that all the repsonsiblity of purifier will be taken care by livpure and i no need to spend single penny for servicing and any damaged parts for 3 years.
That time he said that our purifier having problem with ro and replaced it. Now our purifier having issue. The technician...
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Binoycv
from Bengaluru, Karnataka
Dec 13, 2019
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installation in wrongly

Address: Bangalore, Karnataka

I purchased the purifier through flipkartand installation done incompletely.in one hour after installation purifier started leaking and called customer care number n the engineer who installed the same. But nobody replied back and nobody attended the issue as well. It is in not able to use and worst service too. Called multiple times to customer care n no response.
My contact number is [protected]
Please. Solve this issue...
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Bolla Sudarshan
from Hyderabad, Telangana
Dec 2, 2019
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livpure ro - amc worst services - money back

Address: Vanasthalipuram, Hyderabad, Andhra Pradesh, 500070

Hello,
I bought livepure touch 2000 ro a couple of years ago and service was alright for a couple of years. Recently i also bought extended warranty on parts by paying ~rs.8, 000/-. Since 4 days from november 28th, 2019 i am trying to connect to customer care to complain regarding the issue with my filter - watr not getting filtered. Everytime the customer care is busy and they say they will call back. After two days got a call back,...
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Oindrila Aich Majumdar
from Mumbai, Maharashtra
Dec 1, 2019
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aqua purifier - I am complaining about amc warranty service

Address: 307, 3rd Floor, B Block, Stanford Omkar Homes, 560099

I am customer of livpure till 2+years. My register mobile no is [protected]. I have taken warranty service for my livpure pep+ purifier last year by 8000 rupees for 2years. After one year technicians are not coming for any service. They use to call me and ask me about the warranty service. And then they used to say that will come tomorrow and that day they are not responding their calls. Its been three months that same things are happening....
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Deepthi Telikicherla
from Bengaluru, Karnataka
Nov 24, 2019
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livpure peppro plus ro water purifier

Address: Bangalore, Karnataka, 560035

Hi,
I took an amc plan for 4 years in july 2019. I got a call ftom livpure saying my service is due in november 2019. They also said that i need to raise a request for service. I called the customer care a hundred times but nobody responded. A person called back the next day. I told him the problem and he said he will raise the service request and a service person will call me back. Waiting for two days.. No confirmation.. No service...
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Vinodknum
from Bengaluru, Karnataka
Nov 15, 2019
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livpure ro touch not working

Address: Wilson Garden, 560030

Our livepure ro touch not working since 10 days now logged complaint after trying for 02 days on previous friday (8th november). After that got the call 02 before after contentiously followed and they told us that with in a day you will get the call from engineer and gave on mobile number of livepure bangalore manager but that number [protected] is continuously switched off or not reachable from 02 days.

Please help we are struggling...
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R
Rishabh kakar
from Mumbai, Maharashtra
Nov 9, 2019
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bad behaviour of technician and worst after sales service

Address: Mumbai City, Maharashtra

This has reference to service request no. Js [protected] allocated to mr sushil kumar[protected] dated 28th october 2010. From last 3 weeks the irresponsible employee is not turning up for the job he has been assigned.
The person didn’t even called me for a single time and when i contacted him, he is advising me to remain free according to his schedule.
Is that the way all their employees are working. If it is so, refund...
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M
manoj.mandal
from Mangalore, Karnataka
Nov 6, 2019
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newly bought water filter is defective

Address: East Singhbhum, Jharkhand, 831013

I have bought a new water filter through Flipkart and same is installed by Livpure team on 22nd oct. There is continuous leakage issue from outlet and same is told to company. Livpure team has sent a service engineer but still issue didn't resolved. Told so many times to Company regarding issue through email and social networks as there support centre never pick call. Still facing issue....
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S
surajlunia
from Mangalore, Karnataka
Nov 6, 2019
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service of livpure water purifier

It's been over 3 months now since my livpure pep pro + has been due for service. Calling customer care number is of no use as there is no agent available to answer call. Email and raising a complaint online will forward a boilerplate verbiage and that is it. No one calls or no email from a human being.

I paid for the amc for 5 years in advance and i am not getting the service which i am entitled for. I do not want service from...
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Shifas Salam
Nov 5, 2019
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no service or response from livpure

Address: 560103

It's been over 3 weeks now since my livpure pep pro + has stopped working. Calling customer care number is of no use as there is no agent available to answer call. Email and raising a complaint online will forward a boilerplate verbiage and that is it. No one calls or no email from a human being.

I paid for the amc and i am not getting the service which i am entitled for. I dont want service from livpure now and the trust...
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Sachinthechauhan
from Noida, Uttar Pradesh
Nov 3, 2019
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livpure touch 2000: faulty product

Address: H.N-14 Ek Vihar Sector-9 Vasundhra Ghaziabad -201012, Ghaziabad, Uttar Pradesh, 201012

Live pure touch 2000 product:
I am using this product around 18 months.
No saftey for water tank in live pure product. Aunts are moving in water tank. If aunts can enter in water tank then other harmful bacteria, any insects can enter..
During service of ro, to clean water tank not in practice.. As it is safe, airtight or something...
Not a reliable product for use.
Just for information for live pure product...
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U
Umamaheswarac1
from Coimbatore, Tamil Nadu
Nov 3, 2019
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after sales service is very very bad

Address: 560029

I purchased livpure glitz+ on 16th march 2019. The product is still under warranty. Sl. No a1jw48d1049239.

It started leaking water near tap. I called customer care many times and tried to register a complaint, but no one is attending my calls. Sent multiple emails to the customer care no use. No one is responding to it. It's been two weeks no action has been taken.

I request you to kindly look in to this issue...
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destinysonu45
from Kargil, Jammu and Kashmir
Nov 1, 2019
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livpure service guy is fraud

Address: Indrapuram, Ghaziabad, Uttar Pradesh, 201014

I purchased livpure ro on 10th oct 2018 and order no. [protected] from paytm. Throughout year no body came for service but just before expiry of warranty, i started getting multiple calls that livpure service guys want to come for ro check up. The service guy came on 15 sep 2019 named sonu kumar[protected] and he made the tds setting out of range intentionally and went off. After that we noticed bad taste of water from same day. We have tds...
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VoiceAmitKashyap
from Delhi, Delhi
Oct 28, 2019
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ro not working and company not responding to calls

Address: Plot No.221 Udyog Vihar , Phase 1 , Gurugram 122016, Ghaziabad, Uttar Pradesh, 201014

I have a Water Purifier/ RO for which I already took AMC for Rs.5000 (Sr.NoCIF3AAA1018312) .The RO Stopped working 20 Days Before Diwali (i.e 7th OCT 2019) Upon registering Complaint Vie. Ref No. JS[protected], Company didn't take any action despite making repeated calls to customer care they just said they have registered complaint will provide assistance but no one turned up . I waited helplessly but Nothing happened .

I...
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M
Manoj Gond
from Mumbai, Maharashtra
Oct 23, 2019
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very very very bad service

Address: Bhayandar East, Mumbai City, Maharashtra, 401105

I purchased livepure touch2000+ in november, 2018 it is under warranty but their distributer is saying that it is not in warranty and he charged me for filter [protected]@475 but after 7days. I replied whatsoever you can charge me for the same but, they never come back to resolve it.

For that i had logged a complain at customer care number, they told the issue will be resolved within 48 hours, now it has been more than 10days,...
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Arun45sri
from Mumbai, Maharashtra
Oct 22, 2019
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installation not done at home

Address: Chennai, Tamil Nadu, 600119

Recently i purchased livpure water purifier from flipkart. But there was change in installation address and livpure team agreed too the installation by 20th october. But still no one contacted me and i am not able to call customer care all well. I registered complaint in livpure website, but still no response from livpure team and they will never lift the call...
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F
Flipkart is a scam
from Port Blair, Andaman and Nicobar Islands
Oct 19, 2019
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no technician visited and these technicians wrote back to flipkart as issue resolved

I had purchased livpure ro during big billion day, however it became faulty within 10 days and as per policy it is returnable. I had filed a return request. Flipkart told that a technician will visit. But in reality nobody came. Flipkart rejected the return request stating that livpure technician gave feedback as issue resolved. However, no one came from livpure.

Please take necessary action....
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anupam2406
from Mumbai, Maharashtra
Oct 17, 2019
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complaint pending for more, than 20 days no one responding

Address: 638, Parui Das Para Road, Nabapally 5th Lane PO- Sarsuna, Kolkata, West Bengal, 700061

We have complaine on[protected] for serviceing because a loud noise is comming from Livpur RO still no one come to attended. Every time when we call on toll free number, they told us we complain it at urgent basic. They have provide the number of their Area Manager (ASM) and technicin but both of them neither attending the call nor call back. If they are not able to provide service then refund our money. We have paid them Rs. 8000/- for two...
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