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MakeMyTrip India Complaints & Reviews

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Updated: Dec 18, 2024
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MakeMyTrip India reviews & complaints page 320

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S
strider90arun
Jan 11, 2016
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Domestic flight

Address: 560100
Website: www.makemytrip.com

On Dec 16, I was trying to book a flight from Bangalore to Trivandrum on http://www.makemytrip.com for 4 people for journey date Jan 11, 2016. After making the payment, instead of being shown the Booking confirmation page, I was shown an error page saying "There was an internal error. Please try again in a few moments". However, the bill amount of Rs.12000 was deducted from my bank account. Thereafter I asked my colleague to book the...
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Shubham1153
from Delhi, Delhi
Jan 9, 2016
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Non refundable of money

Address: 110092
Website: Make my trip

Booking id NF[protected] booked in May cancelled due to flight prepped in November but today it's 9 Jan 2016 mmt has not given my money back after about 200 emails and 100 calls . The total amount is about 15000 they were craps cheaters they again and again provide me rrn and arn saying show this to bank they will provide the money but I contacted sbi rampur branch also they said they havenot received any amount contact -[protected]. Shubham.[protected]@gmail.com...
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Maheep Dhakre
from Mumbai, Maharashtra
Jan 9, 2016
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Refund not processing

Address: New Delhi, Delhi, 110014
Website: www.makemytrip.com

I made a booking with MMT with Turkish Airline with my family incuding me and my daughter. Travel Date : 29 Nov 2015 and return date 15 dec 2015 I make changes in my ticket my wife and daugther travelled on 5 spet I paid date change fee and more penatlity charges. I travelled on 29 nov on my ticket but due to Passport Issue I could not travelled on 29th Nov, Airline turkish cancalled my whole ticket stating no show and I checked...
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PriyankaAnjan
Jan 9, 2016
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Payment has been done and ticket not confirmed.

Address: New Delhi, Delhi, 110042
Website: www.makemytrip.com

This is not the first time i have faced the problem every time it happen money is being hold and customer care do not entertain any solution. I needed to call several times but issue is not resolve. Highly dissatisfied with the service of make my trip....
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A
adityasarin3
from Delhi, Delhi
Jan 8, 2016
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No heed paid to the issue in hand and lethargy of cancellation department.

Address: Gurgaon, Haryana
Website: support.makemytrip.com/MyAccount/MyIncidents/ListAllComplaints

Purchased the Flight + HOTEL booking from make my trip " Booking ID NP[protected] " for Delhi to BALI and back Have placed the cancellation since 10th of Dec. "No refund yet" Have recordings of how their software is full of issues. Been calling their IVR and still every time a new request is being generated. Following are the requests created and closed without intimation : : [protected] cancellation due to some...
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H
himanshu bhootra
from Pune, Maharashtra
Jan 7, 2016
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Not received refund

I was booking flight from mumbai to hyderabad on 29th of december my booking was automatically cancelled and it was showing ereor that transaction could not be completed But the amount was being deducted and i have received messsage that amount will be credited within 3 working days but still i have not received any refund NF[protected]...
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R
rajareddyacc
from Eluru, Andhra Pradesh
Jan 7, 2016
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To resolve complaint, company took infinite days

Website: makemytrip.com

Dear Sir, I have booked domestic flight ticket NF[protected] on 7th December 2015.in makemytrip.com by seeing the offer FLYNOW. With this code I got 750 rupees credited to my wallet with 3 months validity. On jan 1st 2016 the wallet money got deducted with out any notice.I have raised complaint[protected] on Jan 1st 2016 till now no resolution and hell lot time got wasted to check with customer care. It is better to book with other...
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Neeru Narang
from Dalsingh Sarai, Bihar
Jan 7, 2016
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Package

Address: New Delhi, Delhi, 011

Sir good evening my packge booking id is IN1510B5s097919 tatal packge booked in 34931 and i gave u r payment 26000. my due payment is 8931. date 7-1-2016 u r company send me mail my due payment is 23931 why? Tnx With Regards Narendra Narang...
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Devesh148
from Mumbai, Maharashtra
Jan 7, 2016
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Tickets got cancelled with concern

Address: 400101
Website: Makemytrip.com

With reference to the booking ID NF[protected] with make my trip for my journey from Mumbai to Madurai on 08.01.2016 and madras to Mumbai on 13.01.2016 which I have booked on 11.08.2015 and confirmation of the ticket booking was received through mail dated 11.08.2015 from Make my trip at 12:33 PM. Now, today when I called up at Air India Customer care number to know the flight status I got to know that my ticket is cancelled by the travel...
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jhilamchakraborty
Jan 7, 2016
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Wallet money

Website: www.makemytrip.com

I am a regular customer of makemytrip. Recently i tried booking a flight ticket, but I am not able to use my wallet balance. I don't understand that if I cannot use the wallet money what is the use of this balance. I am highly unsatisfied with this. Please make this wallet balance available for all kinds of booking. My email address is [protected]@gmail.com...
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A
amiagarw
from Chennai, Tamil Nadu
Jan 6, 2016
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Extra charges done at the time of payment

Address: Alwar, Rajasthan, 301001
Website: www.makemytrip.com

Incident Date: 25th and 26th December 2015 Make my Trip:[protected] Me and my friend have booked a hotel (Royal Palace, AJMER) on 25th December 2015. At the time of payment, we have done a full payment of amount as shown in billing. At the time of check out hotel employee asked us to pay sum of Rs 1200/- more to pay as per voucher. While there is no information given at the time of check in. Make my trip team is not ready to...
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R
rajendhar puppala
from Chennai, Tamil Nadu
Jan 5, 2016
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Refund not credited since 4 months

Address: Gurgaon, Haryana, 122016
Website: www.makemytrip.com

Sir I am rajendhar puppala registered with makemytrip with mail id [protected]@gmail.com.my booking id: NN[protected] booking date:05 march15..e ticket numbers[protected],[protected] were cancelled by me and got refund confirmation reference numbers IN1508R4S178933, IN1508R4S179031 for the amount of rs16, 213.but not credited in my account as on today.i am contacting makemytrip id [protected]@makemytrip.com and regularly...
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Nataraj Srikantaiah
from Hyderabad, Telangana
Jan 5, 2016
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Travel insurance for air tickets

Address: East Godavari, Andhra Pradesh, 502032
Website: www.makemytrip.com

I booked an Air ticket through makemytrip.com . The box for travel insurance was checked and I didn't uncheck the box. MakeMyTrip.com charged Rs. 249 towards travel insurance. The complaint is that the website shouldn't expect the customer to uncheck the box for travel insurance. The user should explicitly buy the insurance if he/she wants it. This is cheating as consumers may not notice that the insurance box is checked automatically....
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V
Vivikt_18
from Gurgaon, Haryana
Jan 4, 2016
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Improper booking of package booking

Address: 110029
Website: www.makemytrip.com

1. Package was offered with dinner for all nights, additionally 1 Night Candle Light Dinner and Cake but after paying total amount they have not issued any Voucher for dinner. After Complaining, they asked very straight forward that we acn not provide. 2. In Last Day, they have not given any sightseeing and booked flight on morning 07:00 AM and Airport was 3 Hour away from Hotel. 3. Dropped multiple mails to agent but no response at all. 4....
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S
sujith3590
from Kodungallur, Kerala
Jan 2, 2016
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Refund Issues for Hotel Booking

Address: Ernakulam, Kerala, 682020
Website: www.makemytrip.com

I had booked a room at Hotel Kaveri Mahal in Madurai on 28th December 2015 via makemytrip.com and had made a payment of Rs 607.00 via the payment gateway of the site. However on arriving at my destination, the hotel authorities said that my booking had been rendered cancelled, and there was no notification regarding the cancellation of my booking. Neither did I get my room, nor did I get a refund even after a complaint had been made in the...
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Vinodh78
from Bengaluru, Karnataka
Jan 2, 2016
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Refund of ticket fare not received

Website: WWW.MAKEMYTRIP.COM

The tickets booked from Chennai -- Bangalore on 2nd Dec 2015, had been cancelled due to floods in chennai and inspite of repeated followups, they have not yet taken care of the same. BOOKING ID : NF[protected] BOOKED FOR 2 PASSENGERS. Various calls of theirs had been handed by their executives like mahendra singh, Deepak, sarika, Moni, Mansoor, Ruchi . They assure that their floor managers will call back and does not happen. Had...
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N
nisha.t
from Mumbai, Maharashtra
Jan 2, 2016
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Refund not being done

Website: www.makemytrip.com

My air ticket id NF[protected] was cancelled due to Chennai flood on 4th Dec 2015 and was said that refund will be done by 11th Dec 2015 but since then i have been calling them and the response is that it will done in next 5 days and this 5 days is being said for the past 2 weeks. I need this issue to be resolved at the earliest. Regards Nisha...
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A
ashishsingh1915
Jan 1, 2016
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Full payment done by me

Address: Lucknow, Uttar Pradesh, 266005
Website: www.makemytrip.com

dear sir i have booked a ticket under two booking id .In booking id in1512b7s268805 i had paid rs.12500 and in booking id in1512b7s273941 i had paid rs.70300 in both the booking are round trips but due to your internal error and mis planning i am getting message that i have due amount rs.29236 after payment of full amount in both the booking id. In last 2 or 3 days regularly ur customer support team calling and giving different statement...
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H
harleen_1792
from Noida, Uttar Pradesh
Jan 1, 2016
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Refund - cash back of 1200 rs. From make my trip

Address: New Delhi, Delhi, 122002
Website: Makemytrip.com

I was supposed to get a Cash back of Rs.1200 on my flight booking from Make my trip in November 2015 but I have not received till now. Booking Id - NF[protected] Booking Date- 25th August'15 Flight Details- From Bombay to New Delhi Date of Flight - 11th November'15 I also tried contacting Make my trip for the same, they said they will try to resolve but could not. I am extremely disappointed with their service and have not...
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Chakravarthy Narasimhan
from Hyderabad, Telangana
Jan 1, 2016
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Improper booking of travel tickets

Address: Gurgaon, Haryana, 122016
Website: www.makemytrip.com

A) Details Date of Journey: 31st December, 2015 Travel details: From Bangalore To Hyderabad Ticket booking Id: NU[protected] Bus operator: Sharma Travels B) Issue Bus booked by Makemytrip team was "from Bangalore to Thiruppur" C) Details of Inquiry made with bus operator and Makemytrip Reason cited by Sharma travels: System error in Makemytrip.com w.r.t Non A/c buses booking from Bangalore to Hyderabad Response from Makemytrip.com:...
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