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MakeMyTrip India Complaints & Reviews

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Updated: Dec 18, 2024
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MakeMyTrip India reviews & complaints page 321

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B
bala_chn
from Pune, Maharashtra
Dec 31, 2015
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Non - refund of hotel booking charge

Website: www.makemytrip.com

I had booked at Hotel Coorg -O-FARM for 2 Nights (Nov 12 and Nov 13 2015). When I reached the hotel, the hotel manager ( Mr Alamanda Rakesh [protected]) informed me that the Make my trip has not informed them of the bookings, hence there is no booking in my name. Since the hotel rooms were available for one day, they permitted me to stay on Nov 12th 2015 and i was asked to look for alternate accommodation on the following day. When...
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rrsinha24
from Chennai, Tamil Nadu
Dec 31, 2015
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My Payback Points have been Falsely Redeemed with Zero Discount.

Website: makemytrip.com

I have booked air ticket from make my trip website on dated[protected] from New Delhi to Patna by using my payback redemption of Rs.414 which is get deducted from my Payback Account and Rs.0 discount has been given into my booked tickets. Further I have got a msg from payback that you have redeemed 1656 payback points for your shopping and order number is 1141786. Later I re-quoted my complaint to the Payback team & Make My Trip but...
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Sharvan kumar Gupta
from New Delhi, Delhi
Dec 30, 2015
Jun 26, 2022
This thread was updated on Jun 26, 2022
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I was not given the private airport transfer for thailand tour which i was charged for

Address: New Delhi, Delhi, 110007
Website: www.makemytrip.com

Hi Booked a vacation/holiday with MakeMyTrip for Thailand. I was charged extra for asking private airport transfers and i was given shared transfer everywhere. I have tried contacting company 20 times in phone, written 30 emails and opened 8 complaint tickets. They have not taken any action. The customer care executive say they can see the issue but they dont have any idea why money is not getting refunded. I have been following up since...
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Leeandrews
Dec 29, 2015
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Received message of ticket cancellation for which i have not done ??

Website: Makemy trip.com

I had booked air ticket Rajhamundry to Bangalore for 30th Jan 2016 for which i paid for and received an eticket, after a while i get anoter message saying i cancelled the ticket which I did not do !!! WHY I have not made any cancellation nor have i authorised any one to do so ?.?? Please explain what i do now ? My mail id leon.dudley.[protected]@gmail.com Hand phone no : [protected]...
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Ashwinbhagamandala
from Tirumala, Andhra Pradesh
Dec 29, 2015
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Hotel booking - non intimation of booking time

Address: Gurgaon, Haryana
Website: makemytrip.com

We wanted to Visit Cochin. We booked Hotel Room Bookings through Make My Trip website in Hotel Abad Plaza, MG Road, Ernakulam, Cochin, India .. While Booking Rooms, make my trip website does not ask any Check In time Or Check Out Time Information or they provide any information about this. We are going to Land in Cochin at 07.00 AM and Hotel was booked from 13.00 Hours . When we asked with Hotel Abad Plaza, they categorically refused to...
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Venkat konduru
Dec 29, 2015
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Fraud Service

Address: Gurgaon, Haryana
Website: www.makemytrip.com

Hi There, I am Venkat Konduru, i bookedd ticket in Makemytrip(Booking Id: NN[protected] from South Africa to India round trip. I choosed Etihad airlines and i paid money for Etihad airlines .Eticket showed Etihad airways but when i go to Etihad counter they told me to go to Jetairlines.When i went to Jetairlines counter i missed my flight, Makemytrip gave me wrong information on Eticket. Then i contacted Makemytrip callcentre but they...
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naveenrachna
from Mumbai, Maharashtra
Dec 29, 2015
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Ticket with changed date not issued in spite of taking payment online

Address: Vadodara, Gujarat, 390010
Website: makemytrip.com

1. The ticket no issued by makemytrip with booking id NN[protected] for Vadodara-Colombo-Vadodara mentions time and fees applicable for cancellation or date change in the ticket itself (Rs 3149+500* for date change between 0 - 365 days). 2. Makemytrip online allowed to change the date by paying cancellation charges + fare difference amounting Rs 6289. 2.The change of date was successfully done online on 19.12.2015 and mail for the payment...
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Rahul jagdale
from Mumbai, Maharashtra
Dec 28, 2015
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Received wrong tickets

Address: Thane, Maharashtra, 421201
Website: Makemytrip APP

Hi..I booked ticket on makemytrip app for mum to goa 12:30 to 13:45 8-Jan-2016. But I received ticket of different timing. Now they are not ready to provide me correct ticket.booing ID NF[protected]. I have attached screenshot of flight 12:30 to 13:45 mumbai to goa 8Jan 2016. Please help....
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Vikas61
from Bengaluru, Karnataka
Dec 27, 2015
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Money deducted and ticket didn't done

Address: Bangalore, Karnataka, 560005
Website: Makemy trip

Tried booking ticket from make my trip done payment of ₹.8126 today.but ticket not booked.Need the refund on priority. Vikas singh [protected] [protected]@gmail.com...
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Amit- Anu
from Bengaluru, Karnataka
Dec 27, 2015
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Incorrect booking

Website: Make my trip.com

I did a round trip booking from Bangalore - Kolkata and return at Make my trip.com. I always check multiple times before confirming any online booking. To my surprise and shock, when I got the booking confirmation, the dates were simply swapped. The return journey from Kolkata to Bangalore was shown as the onward journey and vice versa.I reached out to make my trip agent as well as registered the complaint on their web site. The complaint...
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rishiraj824
Dec 27, 2015
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Refund for airlines

Address: Gurgaon, Haryana, 831009
Website: makemytrip.com

Dear Sir, I was supposed to travel from Chennai to Cairo on the 4th of Dec with Gulf Air but unfortunately the flight got cancelled due to the Chennai floods so I changed my flight to the 8th of Dec. So I was supposed to travel to Cairo from Chennai but before the flight took off I received an email 24hrs before the flight from Gulf Air saying that the flight is cancelled. I have attached the email which was sent from Gulf air. Due to this...
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akshay domkondwar
from Pune, Maharashtra
Dec 26, 2015
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Hotel booking in delhi by makemytrip

Address: New Delhi, Delhi
Website: makemytrip.com

Hotel booking in delhi by makemytrip Re: Reference ID:[[protected]] Hotel Welcome Palace booking on 11th March to 14th march. Total 10 rooms. Booking ids NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected] Posting my last mail to [protected]@makemytrip.com, [protected]@makemytrip.com Dear sir,...
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akshay domkondwar
from Pune, Maharashtra
Dec 26, 2015
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Hotel booking in delhi, paharganj by makemytrip

Address: 431005
Website: makemytrip.com

Hotel booking in delhi, paharganj by makemytrip Re: Reference ID:[[protected]] Hotel Lav kush deluxe, paharganj booking on 11th March to 14th march. Total 9rooms. (7AC & 2 non AC) Booking ids NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected], NH[protected],...
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KRIS
from Pappinisseri, Kerala
Dec 26, 2015
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International flight ticket refund

Address: 122016
Website: makemytrip.com

Ref : Booking ID: IN1512B7S002076 FD154- Chennai to Bangkok- 06/12/2015 – 22:30 SG096- Bangkok to Chennai-11/12/2015 – 03:55 I am using make my trip since couple of years for international flights, National Hotels and international Hotel booking as of now I was so happy to with Make my Trip Services and very loyal discounts. But I have to change my view because of below. I made international Flight booking MAA/BKK/MAA. Due to...
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Address: 122016
Website: www.makemytrip.com/support/contact-us.php

My id of booking is in1511b6s030607, booked trip to darjiling and gangtok for 6 days with rs 69, 999 rs.
The flight to bagdogra get cancelled, we called to makemytrip for alternative by train, but they said "we can not do anything for this case you have to go yourself to the destination, we can not do anything abt flight alternative or can not support to reach" also the person of make my trip "sohaib pathan" and...
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Saurabh Paharia
from Mandleshwar, Madhya Pradesh
Dec 25, 2015
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Bad feedback of hotel in 1508b4s221788

Address: Gurgaon, Haryana
Website: Makemytrip.com

Greetings to Make My Trip, Bad Feed Back of Hotel:[protected],[protected],[protected], Booking ID: IN1508B4S221788 Date of Booking:[protected] Travel Date: 16 Nov. to 22 Nov. Destination : KERALA (7Days 6Night) Agent: Priyanka Duggal, Vishal Sharma I am thankful to MMT for Planning a trip for me. There are certain things which we want to highlight On 18 Nov. 2015 @1.00 pm, we check in Indrapratham House Boat in Alleppey...
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Website: www.makemytrip.com

Booking id - IN1505B1S040233 I did book an international flight for me and my fly which I wanted to reschedule. The modify booking option on the website was disabled so called the customer care and it has been worst experience. In the first 2 calls, customer care agent told me they can't access the airline's website to see the fare difference and even advised me to speak to airline directly. Airlines said there shouldn't be an issue in finding...
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Arunjothi vijayan
from Chennai, Tamil Nadu
Dec 24, 2015
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My Full Refund amount is not returned as promised

Address: 600042
Website: www.makemytrip.com

I had booked 12 tickets at 09/12/2016 using MakeMyTrip website and Rs.54192 has been taken from my bank account. Issue 1: Instead of 12 only 5 tickets were booked In your website after booking it was shocking to see only 5 tickets were booked and it showed the booking cost was Rs. 23, 980. Don't know what happend to the rest of the amount. Issue 2: After considering the above total messup from Makemytrip decided to cancel the 5 tickets...
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puneetsagarbansal
from New Delhi, Delhi
Dec 24, 2015
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Ahmedabad Sales Team CHeat Trap

Booking ID: IN1510B5S072765 refer above booking ID, I have made full payment of around 86, 000 based on email from Manish. Whatever code he has asked me to enter during payment, i have made it accordingly and he confirmed too. Even during my follow up he was confirming me the cashback will certainly come after 45 days. I keep on waiting till 2.5 months. When i again followed up and i came to know that Manish has resigned from company....
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Ajaykum
Dec 23, 2015
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My hotel booking made thro make my trip

Address: Gurgaon, Haryana
Website: was.makemuriel.in

We put in a search parameter for booking hotel in December. But when voucher came, it indicates the booking for January. Till the last minute it was mentioned as December and suddenly a big change in the voucher. This is error which needs to be rectified by makemytrip. I have written to them within a minute of receiving the voucher, but they are not responding. Hence, lodging this complaint...
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