Makruzz — Refund amount not received for cancelled ticket KVPOSW

Address: Govind Nagar, Havelock No.-1 Inside ALHW Complex Near Havelock Jetty Havelock - 744211 South Andaman

Website: www.makruzz.com

I had cancelled the ferry booking on March 19 2022 and received the cancellation confirmation from Makruzz on 19 march 2022 as below.

"As per the above mail the tickets has been cancelled for KVPOSW.
It would take 30 working days to credit the amount to your account."

I have subsequently followed up for the refund amount on April 12 2022 and on May 9 2022. And I only get a standard response from them as below
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Cust Support (Makruzz)
May 9, 2022, 5:26 EDT

Dear Guest,
Greetings from Makruzz!!!

Apologies for the delay from our end.
Please note due to bulk refunds there is a delay in process.

Regards
Team Makruzz
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This is really frustrating as they need to refund more than Rs2500 as refund.